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How First Legal Solicitors Ltd Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of First Legal Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using First Legal Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 9%
Overpriced 12%
About Right 78%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how First Legal Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how First Legal Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    67
  • Very Good

    11
  • Average

    3
  • Poor

    1
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
William

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

William

December 21, 2024

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Collected on:

Housing repairs

They have been really good to me and helped my needs

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Janet

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Janet

December 20, 2024

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Home improvements

Good service. Bit disappointed that the council only repaired downstairs lounge and kitchen. Nothing repaired in anynofbthe bedrooms or stairs. Hopefully this will be done at a later date. Thank you for your service.

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Louise

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Louise

December 20, 2024

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Housing disrepair

Great communication, all problems delt with and I didn't have to worry about forgetting anything, surveyor came done his work and within weeks I had my repairs done,and some compensation for it aswell, I can not thank your entire team enough for the help and relief you have asslisted me and my family with.

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Kim

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Kim

December 20, 2024

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Excellent service

The solicitors acted on my behalf regarding housing repairs. They took on my case. Did all the paperwork and photographic evidence. They presented everything to my council. It was no win, no fee. Although it took a little time and patience. The council made a financial settlement and carried out the works needed.

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Judith

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Judith

December 19, 2024

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House disrepair

Regular follows with progression of the claim

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Maxine

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Maxine

December 19, 2024

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Excellent service

The service I received was excellent. The lady that is dealing with my case is very supportive and always keeps me informed of progress. She has fought my corner in a way I feel goes above and beyond any other solicitors I have dealt with in the past. I would highly recommend your company

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Richard McCreedy

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Matter Type:

Landlord and tenant

Richard McCreedy

December 19, 2024

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Swift and diligent

Absolutely amazing people, my problem was solved and I was compensated quickly and treated with dignity and respect, would totally recommend this dedicated solicitor to anyone. Thank you.

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Susan

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Susan

December 19, 2024

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Excellent Service

I contacted First Legal Solicitors as a last resort after seeing their advert and thought I would give them a try following our backwards & forwards ordeal with Council in trying to get them to carry out some repairs in our property. I dealt with Linsday who I felt instantly took my burden on board as if it were her own and managed to work her magic on our behalf and as a result got all the jobs in our home completed in a very timely manner.

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Natalie

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Natalie

December 19, 2024

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Collected on:

Council repair

I would highly recommend answered all my questions and helped me with my housing issues with my housing.

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Agnes

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Agnes

December 19, 2024

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Housing despair

Very professional and staffs are pleasant on the phone. Although it take ages to close the deal but staff keep me updated on the case. Overall I'm happy and satisfied. Definitely will recommend Dirst legal.

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Reviews collected from

Tommy

Tommy

December 18, 2024

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Tommy

Great, helpful and friendly

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Ru

Ru

December 11, 2024

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A client

Aileen my agent was amazing.
Outcome was not brilliant but satisfactory

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yvette

yvette

January 25, 2024

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yvette

Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing.
Couldn't be more thankful 🙏

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Simon

Simon

September 01, 2023

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Simon

Great service, very happy with the results.

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Raven

Raven

June 16, 2023

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Raven

Eileen Williams is a star, the ratings are from years ago, not now, I couldn't recommend them higher, it took years of fighting, it took months with Eileen, we need more Eileen's in this world 10/10

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First Legal Solicitors Ltd are accredited by

accreditation

About this branch

Description

At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Associations
    • Housing Disrepair
    • Housing disputes
    • Landlord and Tenant
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