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How First Legal Solicitors Ltd Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of First Legal Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using First Legal Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 8%
Overpriced 13%
About Right 77%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how First Legal Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used First Legal Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how First Legal Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that First Legal Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    88
  • Very Good

    15
  • Average

    4
  • Poor

    3
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
David

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

David

January 08, 2025

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Start to finish100%

Always some one available for advice and help.lynsey solicitor very approachable and experienced 100%

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Beullah

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Beullah

January 06, 2025

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House repair for damages

No repairs have been done up to this date. We are now in 2025& the solicitors have stopped chasing the City Council for Repairs to be completed

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Anonymous

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Anonymous

January 04, 2025

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Service

Friendly and easy to talk too. Clear advice and update on the case given.

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Leonard

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Matter Type:

Housing Disrepair

Leonard

January 01, 2025

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Housing disrepair

Very experience and professional Solicitor, kind and very helpfull. The realy help me about my case and was very successful.

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Nicola

Verified review

This review has been left by a verified client who used First Legal Solicitors Ltd.

Matter Type:

Housing Disrepair

Nicola

January 01, 2025

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Housing disrepair

Gave me very good advice, clear and easy to understand dealt with everything within a few months , I have a large amount of repairs that need to be done to my property that I have been waiting to get done for 2 years hopefully in the new year some of these will get done. But some things I’ve been told would take until September 2025 so it will be nearly 3 years but hopefully will get fixed in the end. I’ve been told I’ll get a few hundred pounds which will help to cover about half of the costs to redecorate after all the many repairs have been done inside my home. I think my case has been ended by my solicitor now I haven’t had a call to let me know but received an email so hopefully I’ll get my compensation very soon and everything will get sorted soon. But overall good service and very friendly and would definitely recommend

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David

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This review has been left by a verified client who used First Legal Solicitors Ltd.

David

January 01, 2025

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Building repairs

I found everyone very helpful and very supportive in getting repairs done on my property and dealing with a council who don’t want to help or repair anything…

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Lauren

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Lauren

January 01, 2025

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Housing disrepair

Never get back to me taken months been court still not had no update or payout

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Bibi

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Bibi

December 30, 2024

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Great company

I needed help to deal with mold in my flat but my landlord repairs team ignored my complaint for many years. I was rushed to hospital many times as I suffer from Asthma. At the end tired of complaining to my landlord I went online trying to find people who could help me and I find the First Legal Solicitors who offered help but I was worried as I could not afford a solicitor but I gave it a try and they reassured me and offered to help me.
I am happy that I conacted them. My flat is now clean and my Asthma attack has stopped. I can breath clean air and like to be in. Thanks, First Legal Solicitor for your help, understanding and advice. Happy New Year to all of your team.

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Carl Lawerence

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Carl Lawerence

December 29, 2024

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Standing up for my Tenancy Rights

I'm disabled and of failing health. My Landlord is a large and well-known housing association, and for several years I have been in a constant struggle with them to get the home warm and free of moisture, mold, cracks and draft. So I signed up with First Solicitors to fight my case.
The case is still on-going, proving more complicated than first anticipated. However, I'm confident First Solicitors will find a way forward, as they've done an excellent job so far.

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Anonymous

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This review has been left by a verified client who used First Legal Solicitors Ltd.

Anonymous

December 26, 2024

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House disrepair

Very quick to sort out keep you up to date with everything

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Reviews collected from

Tommy

Tommy

December 18, 2024

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Tommy

Great, helpful and friendly

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Ru

Ru

December 11, 2024

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A client

Aileen my agent was amazing.
Outcome was not brilliant but satisfactory

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yvette

yvette

January 25, 2024

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yvette

Been so helpful and efficient, first class 🙌 been waiting 4years for my issues to be resolved with social housing , 11weeks with first legal and they are now recognising repairs need to be done and are starting to book me in , I recommend this company to anyone having problems with your housing repairs with social housing.
Couldn't be more thankful 🙏

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Simon

Simon

September 01, 2023

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Simon

Great service, very happy with the results.

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Raven

Raven

June 16, 2023

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Raven

Eileen Williams is a star, the ratings are from years ago, not now, I couldn't recommend them higher, it took years of fighting, it took months with Eileen, we need more Eileen's in this world 10/10

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First Legal Solicitors Ltd are accredited by

accreditation

About this branch

Description

At First Legal Solicitors our goal is to ensure that our clients receive a first-class service from the initial enquiry to the completion of their claim. Our lawyers have the experience and knowledge to ensure that each of our clients receive specialist & effective legal advice. We offer our clients a “no win no fee” service so that they can be confident that there are no hidden fees or unexpected costs. Our clients are our priority, and our lawyers will guide you through every step of the process to ensure that you receive the support you need to obtain the result you deserve.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Associations
    • Housing Disrepair
    • Housing disputes
    • Landlord and Tenant
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