01704542002
Solicitors in Liverpool and Southport for over 130 years. Established back in 1884, Brown Turner Ross has a long history of helping individuals and businesses through good times and bad.
Brown Turner Ross Limited
have 2 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Brown Turner Ross Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Brown Turner Ross Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Brown Turner Ross Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Brown Turner Ross Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Brown Turner Ross Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Brown Turner Ross Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Kayleigh
Collected on:
This was a complicated process due to reasons out of our control, and BTR supported us through it while dealing with a problematic buyer and less than effective buyers solicitors. They advised us well and kept in touch throughout. Would recommend.
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Carol
Collected on:
My experience was very good with Brown Turner Ross. Efficient all communication, easily understood from both Gill Dowling & Katie McDermott. Giving me confidence all was being attended to. So professional, I would definitely use this solicitor again. Most satisfied.
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Mari
Collected on:
Needed a re-mortgage to go through quickly, Gill and Katie were great. Dealt mainly with Katie who was professional and very helpful, would recommend to any business and residential clients.
A representative from Brown Turner Ross Limited responded to this review on 04 December, 2024:
Thank you for your kind review, Mari! We're delighted Gill and Katie could assist you efficiently. We're grateful for your recommendation!
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Yixiao
Collected on:
This review is for a different branch.
Today is the completion day of the purchase of my new house, and I really want to thank Katie and Gill for all their help in the last two months. They are very professional, efficient and friendly. I would definitely recommend Brown Turner Ross to others.
A representative from Brown Turner Ross Limited responded to this review on 04 December, 2024:
Thank you for your kind words Yixiao! We're delighted to hear that Katie and Gill provided professional and efficient support during your house purchase. Congratulations on your new home, and thank you for recommending us!
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GRAHAM
Collected on:
This review is for a different branch.
I contacted Brown Turner Ross Limited (Southport) with the hope that they could give me legal clarification of the property responsibilities within a Bare Trust, between the named beneficiaries.
The work was taken on by Chloe Coverdale a junior solicitor at Brown-Turner-Ross, and before sending me her conclusions, the work was overviewed by one of their senior solicitors. As well the meeting with me, and reviewing all the emails and documents that I gave her, she contacted the law firm that had originally set up the Trust, and also obtained copies of relevant paperwork from the Land Registry. So a thorough job was done. All of this took about a month.
I really didn't know what findings and conclusions she would come to regarding this, so I had prepared myself for the worst, but was hoping for better.
Her letter of advice was concise and clear which is exactly what I wanted . . clarity.
Thank you Chloe.
Graham Potts.
A representative from Brown Turner Ross Limited responded to this review on 02 December, 2024:
Thank you for your detailed and thoughtful review, Mr. Potts! We're so glad to hear that Chloe and the team were able to provide you with clear, thorough advice throughout your matter. We appreciate your trust in us and will be sure to pass along your thanks to Chloe!
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Lee
Collected on:
This review is for a different branch.
I would highly recommend Amy for her professionalism. She went above and beyond with her advice. Very thorough and prompt.
A representative from Brown Turner Ross Limited responded to this review on 22 November, 2024:
Thank you for your kind recommendation Lee! We're delighted to hear that Amy's professionalism, thoroughness, and prompt advice exceeded your expectations. Your feedback is greatly appreciated!
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Meryl,
Collected on:
This review is for a different branch.
I have used Brown Turner Ross on a number of occasions and have always been satisfied. Good communication skills and loyalty to the customer. You feel they are always working hard to represent you. Highly recommended.
A representative from Brown Turner Ross Limited responded to this review on 20 November, 2024:
Thank you for your kind words and continued trust in Brown Turner Ross! We are glad to hear you’ve been satisfied with our service, and we will be sure to pass on your praise to Sorelle. Your recommendation means a lot to us!
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Matter Type:
Probate
David,
Collected on:
This review is for a different branch.
Made the process easy & we’re friendly, professional & kept advised on progress.
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Matter Type:
Divorce
Andrew,
Collected on:
This review is for a different branch.
Professional experienced solicitors who helped greatly with a difficult, stressful divorce
A representative from Brown Turner Ross Limited responded to this review on 18 November, 2024:
Thank you for your feedback Andrew! We are glad David was able to assist and provide support during such a challenging time.
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Verified review
This review has been left by a verified client who used Brown Turner Ross Limited.
Anonymous,
Collected on:
This review is for a different branch.
My solicitor ignored my calls for months and closed my case without telling me.
A representative from Brown Turner Ross Limited responded to this review on 25 November, 2024:
We sincerely apologise for your experience. This is not the standard of service we strive to provide. Please contact us directly so we can address your concerns and work towards a resolution.
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We’re proud of our roots and we remain committed to providing a caring approach to law, delivered with exceptional passion, knowledge and expertise. From our offices in Liverpool and Southport, our team of solicitors work with clients across the UK and offer a comprehensive range of legal services to individuals & business clients. Every member of our team has a specific area of law that they are passionate about. Their experience and knowledge in their chosen field ensures you get the best legal advice in order to achieve a successful outcome. We’ll listen to what you have to say before advising on the best course of action and explaining just how much it will cost. As our client, you come first!
