Andrea
Collected on:
Never Again
Curt, largely unresponsive, slow, and dismissive. When you end up chasing details on behalf of your solicitor, this is not a good working partnership.
Was this review helpful?
01522 687500
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Page Nelson Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Page Nelson Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Page Nelson Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Page Nelson Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Page Nelson Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Page Nelson Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Page Nelson Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Andrea
Collected on:
Curt, largely unresponsive, slow, and dismissive. When you end up chasing details on behalf of your solicitor, this is not a good working partnership.
Was this review helpful?
Matter Type:
Purchase and Sale
IAN
Collected on:
Having seen the range of reviews, I felt I should add my experience of working with Amanda Johnson. I've just tried several local solicitors, after getting some pretty poor service from my long established provider after our regular Conveyancing solicitor retired. So far...two poor experiences, but one very good one with Amanda at Page Nelson. Attentive, happy to meet face to face (I think that's important to have any proper working relationship) and good with both updates and the chasing of the third party. Happy to Recommend based on this experience.
Was this review helpful?
Matter Type:
Buying at auction
Jillian
Collected on:
Buying a house can be very stressful but Sharon Galley at Page Nelson made this process so easy.
I can honestly say Sharon kept us informed all the way, I didn’t have to chase her for anything. Having most things electronically also made it easy, however when I asked for paper copies it was not a problem.
Sharon was meticulous in checking everything which put me at ease as all the legal jargon can be quite worrying. She was so friendly and approachable I was never worried about getting in touch and ringing her. When she said she was going to do something she did…. And responded very quickly. But most of all she made us feel we were her priority although I know she must have had lots of other cases going on.
If ever we need a solicitor again we will definitely come back to you.
Thank you Sharon for helping to buy a house so simple and stress free.
We would definitely recommend Page Nelson.
Was this review helpful?
Chris
Collected on:
Absolutely appalling service from the start. Instructed Amanda Johnson (Solicitor/Director) to do an incredibly simple land search didn't hear anything for almost 3 months! Chased up and no reply, chased once again a week later and finally told they were 'very busy' and would give me a '50% refund' (I had paid upfront - something I have never done with any solicitors ever - more fool me) due to poor service and she would contact me in a few days with results. Guess what! no reply - no contact - no refund. Almost 3 weeks later I have had to contact them again. Finally got a reply from an assistant saying I would be contacted shortly and they would sort the refund after 3 weeks... I was then told Amanda would call me first thing on Monday - guess what! no call, no email, zero contact after waiting once again several days. Left another voicemail but no reply. I haven't been rude, pushy, difficult or constantly chasing - I simply want to know what's going on! and nobody - nobody - has even had the common decency to contact me.
I thought I would 'give them a try' with a simple task before potentially using them for more detailed and extensive work - thank heavens I didn't.
This is the absolute worst experience with a solicitor I have ever had in 30 years. I would urge everyone to go elsewhere. There are lots of solicitors in the Lincolnshire area sadly it looks like I picked the very worst. Terrible terrible service.
Was this review helpful?
David
Collected on:
Solicitor handling the house sale never answers phone calls, or phones back. Apparently always with a client!! Don't ever answer e emails, cannot do simple tasks like processing a client case.
Was this review helpful?
Matter Type:
Wills
Jodie
Collected on:
Amanda has looked after us after losing my dad, dealing with the estate, house sale and other personal issues that arose. She dealt with us, but especially myself as executor of my dad's will with the upmost professionalism, but whist also dealing with it on a personal level to, that for me made the whole process so much easier to cope with. She originally wrote my dads will with him, and remembered him and his wishes. Nothing was to much trouble, and whilst the team at Page Nelson were all lovely and helpful Amanda was happy to speak with me directly when needed and always made the time.
I would recommend Amanda Johnson, and Page Nelson to anyone and will definitely use them again should I need to.
Was this review helpful?
Matter Type:
Residential Conveyancing
David
Collected on:
I used Page Nelson recent when I separated from my wife. As you can imagine this was a very difficult time. They processed the sale of my property that was in joint names, carried out the purchase of my new property in my sole name, updated my will to suit my new circumstances and supported me in reclaiming my stamp duty. They were very helpful and efficient, kept things simple without using confusing solicitors jargon, and I was very grateful for the service and support they provided. I would highly recommend Page Nelson and will certainly use them again if I decided to move in the future.
Was this review helpful?
Dan
Collected on:
Atrocious service from Neil Jones at Page Nelson. As first time buyers we were apprehensive about our purchase. Communication was almost non existent. Nothing was explained to us. I believe the work was being done (albeit slowly) but we had to chase every few days just to get updates. Could never get a straight answer and eventually when we advised that the lack of information was causing concern Neil decided he "couldn't work with someone that didn't trust him" and we decided to end the relationship. We moved to a different local solicitor and within a couple of weeks we were ready to exchange. I would not recommend Page Nelson or Neil Jones.
Was this review helpful?
Matter Type:
New home purchases and sales
kevin
Collected on:
Excellent support and service through the process. Always kept informed of progress and any issues that needed addressing. Responses to questions received on the same day as they were raised - even o a bank holiday. All target timescales achieved where page nelson were in control of that aspect of the transaction
Was this review helpful?