Matter Type:
Residential Conveyancing
Kirsty
Collected on:
Fantastic
This review is for a different branch.
Elliot is just fantastic.
Always prompt, helpful and friendly. Cannot recommend him highly enough.
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Rich & Carr Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rich & Carr Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Rich & Carr Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Rich & Carr Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Rich & Carr Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Rich & Carr Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Rich & Carr Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Matter Type:
Residential Conveyancing
Kirsty
Collected on:
This review is for a different branch.
Elliot is just fantastic.
Always prompt, helpful and friendly. Cannot recommend him highly enough.
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alan
Collected on:
This review is for a different branch.
In overview; they are awful solicitors. They were initially friendly until they secured my business, after which, they showed their true colours. The receptionist (Sharan) was very rude and confrontational, she clearly doesn't understand what customer service is. There is a lack of any communication from them and you have to constantly chase them up. The solicitor assigned to your case is always 'too busy' to receive your calls. Basic things are not completed properly or in a timely manner and it feels like you are having to put more effort than they are. Overall, they are a waste of money, show a distinct lack of common courtesy and show no empathy in helping you. If you appreciate your time and money, and don't want to spend it chasing alleged professionals, then I would strongly suggest you stay away from this company. I hope this review will help people in the future.
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Matter Type:
Purchase and Sale
Nick
Collected on:
This review is for a different branch.
Instructed Rich & Carr as our conveyancer for the 2nd time for selling & buying our home. Very happy with the excellent support & work they did for us. Highly recommend.
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