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Rhys Owen
Collected on:
Wouldnt even discuss
Terrible service.
Completely uninterested in my case.
Claimed that the consultation would cost almost as much as the charge.
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Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy. Read more...
Duncan Lewis Solicitors Ltd
have 16 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Duncan Lewis Solicitors Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Duncan Lewis Solicitors Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Duncan Lewis Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Duncan Lewis Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Duncan Lewis Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Duncan Lewis Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Rhys Owen
Collected on:
Terrible service.
Completely uninterested in my case.
Claimed that the consultation would cost almost as much as the charge.
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Agnieszka
Collected on:
This review is for a different branch.
I would like to extend my heartfelt gratitude to Sophie Rayment, Director of Duncan Lewis Solicitors, and the entire team who supported me throughout my matter. Their unwavering professionalism, attention to detail, and dedication were apparent every step of the way, making what could have been a highly stressful situation much more manageable. For nearly four years, I was told my matter was impossible to win with previous Solicitors, but I remained determined to fight for my happiness. With Sophie Rayment and her team by my side, my dream became a reality. I'm forever grateful for their exceptional legal service, and I'm proud to highly recommend Duncan Lewis Solicitors. I'm confident that they will continue to deliver outstanding support to all of their clients.
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Matter Type:
Child Arrangements Following Divorce
Elena
Collected on:
This review is for a different branch.
I work with Ruhena Uddin last 2 years. She was my case worker for divorce, financial remedy, child arrangements and relocation. She is very professional, nice kind person. Her eotk was been excellent, I deeply appreciate that she was been my solicitor, she did her job very well and she knows her job very well.
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Nicholas
Collected on:
This review is for a different branch.
Nazhat was incredibly helpful to me when I was in a crisis. She was professional, extremely well-informed and humane, and I would not hesitate in recommending her.
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Shahruz
Collected on:
This review is for a different branch.
great experience with my case I ran into this legal firm by luck, I never would have imagined that I would get a solicitor as capable and professional as Miss Keerthana she was always responsive in under an hour, set up meetings for me and explained the things I need to do in an step by step project which shows her professional approach and dedication to her career. I will definitely ask her to represent me in any future legal matter.
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Nathan
Collected on:
This review is for a different branch.
I had great experience with her service under this company , good communication and satisfactory advice on my issue and she built my confidence and was professional at ol
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Sharon
Collected on:
This review is for a different branch.
1. How was your case handled?
I am extremely satisfied with how my case was handled. From start to finish, everything was managed efficiently and professionally. Hassan Dervish ensured that all aspects of my case were thoroughly considered, and I felt confident throughout the entire process.
2. How did your lawyer make you feel?
Hassan Dervish made me feel supported, at ease and reassured from the moment we first spoke. Hassan Dervish took the time to listened attentively, understand my concerns, provided clear guidance, and were also empathetic to my situation. I felt like I was in capable hands the entire time.
3. Quality of communication – phone calls, emails, letters?
Communication was excellent. Hassan Dervish kept me updated at every stage of the process, I appreciated how promptly Hassan Dervish responded to my emails and phone calls. He made sure I was always informed, and any questions I had were addressed.
4. Quality of service and availability
The quality of service was outstanding. I was able to reach Hassan Dervish whenever I needed to. Whether by phone, email, or in person, Hassan Dervish was available and responsive, which made the whole experience seamless.
5. Professionalism and legal knowledge
The professionalism and legal knowledge demonstrated were exceptional. Hassan Dervish was clearly highly experienced, and I felt his advice was sound and well-informed. Hassan Dervish explained complex legal matters in a way that was easy to understand.
1. How was your case handled?
I am extremely satisfied with how my case was handled. From start to finish, everything was managed efficiently and professionally. Hassan Dervish ensured that all aspects of my case were thoroughly considered, and I felt confident throughout the entire process.
2. How did your lawyer make you feel?
Hassan Dervish made me feel supported, at ease and reassured from the moment we first spoke. Hassan Dervish took the time to listened attentively, understand my concerns, provided clear guidance, and were also empathetic to my situation. I felt like I was in capable hands the entire time.
3. Quality of communication – phone calls, emails, letters?
Communication was excellent. Hassan Dervish kept me updated at every stage of the process, I appreciated how promptly Hassan Dervish responded to my emails and phone calls. He made sure I was always informed, and any questions I had were addressed.
4. Quality of service and availability
The quality of service was outstanding. I was able to reach Hassan Dervish whenever I needed to. Whether by phone, email, or in person, Hassan Dervish was available and responsive, which made the whole experience seamless.
5. Professionalism and legal knowledge
The professionalism and legal knowledge demonstrated were exceptional. Hassan Dervish was clearly highly experienced, and I felt his advice was sound and well-informed. Hassan Dervish explained complex legal matters in a way that was easy to understand.
1. How was your case handled?
I am extremely satisfied with how my case was handled. From start to finish, everything was managed efficiently and professionally. Hassan Dervish ensured that all aspects of my case were thoroughly considered, and I felt confident throughout the entire process.
2. How did your lawyer make you feel?
Hassan Dervish made me feel supported, at ease and reassured from the moment we first spoke. Hassan Dervish took the time to listened attentively, understand my concerns, provided clear guidance, and were also empathetic to my situation. I felt like I was in capable hands the entire time.
3. Quality of communication – phone calls, emails, letters?
Communication was excellent. Hassan Dervish kept me updated at every stage of the process, I appreciated how promptly Hassan Dervish responded to my emails and phone calls. He made sure I was always informed, and any questions I had were addressed.
4. Quality of service and availability
The quality of service was outstanding.
I was able to reach Hassan Dervish whenever I needed to. Whether by phone, email, or in person, Hassan Dervish was available and responsive, which made the whole experience seamless.
5. Professionalism and legal knowledge
The professionalism and legal knowledge demonstrated were exceptional. Hassan Dervish was clearly highly experienced, and I felt his advice was sound and well-informed. Hassan Dervish explained complex legal matters in a way that was easy to understand.
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Matter Type:
Family law
Hayrin
Collected on:
This review is for a different branch.
I highly recommended Duncan Lewis solicitor Especially Mrs Syma Tayyab she is very professional.I would like to take this opportunity to thank personally as she supported me through the hardest time of my life.I will forever be grateful to her.
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Verified review
This review has been left by a verified client who used Duncan Lewis Solicitors Ltd.
Ahmad
Collected on:
This review is for a different branch.
I had the pleasure of engaging Jessie Shepherd from Duncan Lewis Solicitors for my legal case, and I was thoroughly impressed with her professionalism, expertise, and attention to detail. From the outset, they provided clear and comprehensive advice, ensuring I fully understood each step of the process. Their communication was prompt and efficient. I highly recommend Jessie Shepherd from Duncan Lewis Solicitors to anyone seeking reliable and knowledgeable legal assistance.
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TJR
Collected on:
This review is for a different branch.
Tobi did a good job. I didnt get the outcome i had hoped for but i personally feel that was because of the barrister tobi instructed to represent me. They used words to go against my wishes in court and did not write down the full extent of the court proceedings. The barrister coninced me to drop my non molestion order for an underwriting and the wording be the Exact same as a non molestation order but she did not include it in there. She did not show any evidence i had brought and did not even tell the judge she had it. She did not include things that was stated in court in the court documents. As much as id reccomend tobi, i wouldn't recommend duncan lewis due to the barrister she had used on the most important hearing of my life.
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Khedira
Collected on:
Duncan Lewis and specially Sam glover did help and sort out the matter of child in family court .I really appreciate and encourage his professionalism.
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Michael
Collected on:
Very highly recommended
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Rachid
Collected on:
I have a great chance to have an amazing and highly qualified solicitor from Duncan Lewis Solicitors. Mrs Phong Ma put me in the right direction by giving me the right advice. It is been a great collaboration. She knew my concerns and was very understanding. She dealt with my case efficiently. She was so professional and passionate about her job. She treated me with respect. I only have good memories of Mrs Phong MA.
Thank you Mrs Phong MA. You put smile in my face.
Rachid
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Dawood
Collected on:
Good service . good result. Ahmed khan is a very good solicitor. Highly recommended.
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Jagdip
Collected on:
Timely response and received a positive outcome that we were not expecting.
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At Duncan Lewis Solicitors, we proudly serve corporate and private clients in over 25 areas of law. Our headquarters in the heart of London and offices in major cities across England and Wales give us a broad national presence. Recognised by The Legal 500 and Chambers & Partners UK as a top-tier law firm, we’re described as “a diligent and professional team that is prepared to go the extra mile for its clients.” We’re also honoured to be listed among The Times 200 Best Law Firms. As a multi-award-winning law firm, we recently earned the prestigious title of Law Firm of the Year at the LexisNexis Awards 2024, after also winning the same accolade at the Modern Law Awards 2023. In that same year, we were recognised for our outstanding work in Diversity and Inclusion. Our motto, 'give people a voice,' underpins everything we do. We strive for exceptional outcomes through high-quality legal representation, advocating fiercely for our clients. Beyond our private-client work, we are the UK’s largest provider of legal aid services, dedicated to representing society's most vulnerable. We care deeply about your wellbeing and are committed to offering the best possible service with empathy and understanding.
We have specialist solicitors in Actions against Public Authorities, Commercial & Company, Child Care, Civil Liberties & Human Rights, Civil Litigation, Clinical Negligence, Court of Protection, Crime, Cross-Border Disputes, Education Law, Employment, Family, High Net-Worth Divorce, Housing, Immigration, Personal Injury and Public Law and Wills & Probate.