Matter Type:
Residential Conveyancing
Andrea
Collected on:
Extremely unprofessional
Buying a house and selling our own house proved to be a nightmare with this firm.The lack of communication, absences from the office, together with too many referrals to the trainees resulted in many calls to our estate agent who provided information the solicitor should have been providing. The conveyancing dept was also understaffed so very little help from conveyancing colleagues who were obviously too busy with their own workload to answer the simplest query. The whole process caused us untold stress and anxiety which has taken us weeks to recover from. Moreover, my husband's PTSD condition deteriorated conconsiderably during this whole sorry saga.
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