Matter Type:
Probate
John
Collected on:
Absolutely abysmal
If I could give a negative score I would. My only recommendation regarding this particular firm would be use someone else.
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Guardian Wills And Probate Services Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Guardian Wills And Probate Services Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Guardian Wills And Probate Services Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Guardian Wills And Probate Services Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Guardian Wills And Probate Services Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Guardian Wills And Probate Services Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Client Reviews
Matter Type:
Probate
John
Collected on:
If I could give a negative score I would. My only recommendation regarding this particular firm would be use someone else.
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joanne
Collected on:
Shockingly unprofessional Communication zero
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Katherine
Collected on:
This review is for a different branch.
Rima was amazing! I would highly recommend this firm to anyone. Rima was extremely professional, quick and efficient throughout and when a complex issue came up in my house sale she guided me through the process of trying to fix it. During the process of trying to rectify the issue on my house sale Rima had to correspond with another solicitor who in my view was extremely difficult, unreasonable and rude. She dealt with the situation with grace and class and gave me lots of advice so that I could make the best decision. She managed the chain so that it did not collapse even though this other solicitor caused an unnecessary delay of nearly 4 months! 6 months later I finally completed and it was down to her. She was patient with me even though I sent her e-mails on nearly a daily basis and went far beyond what would be expected of a conveyancing solicitor. She cared and I felt safe that she had my best interest at heart and had been thorough in her checks for both my sale and purchase. Rima thank you so much, we love our new place! Love Kath & family x
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Stephen
Collected on:
This review is for a different branch.
This firm have a secondary company under which they trade in the name of Maddersons solicitors.
I was referred to this firm for a lease extension. I spoke with Rima Rampersaud. The initial call was fine however no service was received following this call despite repeated chase ups and all promises to send papers were not met.
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