Dave
Collected on:
excellent
Excellent service all round could not as for more
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Clough & Willis
01617645266
Clough & Willis Solicitors is a highly respected and forward-thinking full-service law firm, offering high-quality legal advice on a broad range of personal and commercial matters. From our offices in Bolton and Bury, we are able to provide friendly, approachable and comprehensive legal guidance to individual and business clients across the North West. Read more...
- Address
- BL9 0DT
- 01617645266
- www.clough-willis.co.uk
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How Clough & Willis Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Clough & Willis on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Clough & Willis. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Clough & Willis and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Clough & Willis performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Clough & Willis and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Clough & Willis compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Clough & Willis offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Clough & Willis.
Jacqueline
Collected on:
Recent Will Updates
We are pleased by the level of service but as we have been Clients of Clough &Willis since pre 1966 this was not unexpected
A representative from Clough & Willis responded to this review on 24 June, 2024:
Dear Jacqueline, Thank you for your continued trust in Clough & Willis since pre-1966. We're pleased to hear that our level of service met your expectations. Your longstanding loyalty is greatly appreciated. Thank you, Clough & Willis
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Verified review
This review has been left by a verified client who used Clough & Willis.
Michael
Collected on:
General Legal
We have used C&W for three different legal matters over the last eighteen months.
Their advice and legal expertise has been second to none.
We would recommend C & W unreservedly.
A representative from Clough & Willis responded to this review on 19 June, 2024:
Dear Michael, Thank you for your continued trust in our team. We're delighted to hear that our advice and legal expertise have met your expectations. Your recommendation means a lot to us. Best regards, Clough & Willis
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Verified review
This review has been left by a verified client who used Clough & Willis.
Matter Type:
Purchase and Sale Of Commercial Property
Barry
Collected on:
1st Class
From the very outset, David displayed a plethora of knowledge in relation to the whole process. In addition, he demonstrated an acute understanding of my exact requirements. Throughout the process, which at times was testing, due to the other party: he always placed my needs were the most important. His knowledge, experience, determination and compassion ensured that I was and remained the number one priority and all my objectives were satisfied.
A representative from Clough & Willis responded to this review on 19 June, 2024:
Dear Barry, Thank you for your kind words. We are delighted to hear about your positive experience with David. Ensuring our clients' needs are met is our top priority, and we’re pleased he was able to support you effectively throughout the process. Best regards, Clough & Willis
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Verified review
This review has been left by a verified client who used Clough & Willis.
Anonymous
Collected on:
Professional company
Very professional company and everything was made clearer from start to finish and very quick in replying to any questions and felt comfortable having them sorting my work out
A representative from Clough & Willis responded to this review on 17 June, 2024:
Thank you for your positive feedback! We're glad to hear you found our service professional and responsive. We'll pass your feedback over to Lorraine and the team.
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Verified review
This review has been left by a verified client who used Clough & Willis.
Matthew
Collected on:
employment with DWP
I thought Mr MacWilliam was knowledgeable and understanding, however I am furious with the DWP, as when sent home following the virus, they expected me to work from home for an AO salary when I had the HEO qualification and been employed over 13 years with no opportunities to be promoted.
A representative from Clough & Willis responded to this review on 17 June, 2024:
Dear Matthew, Thank you for your feedback. We're glad to hear that Christopher provided knowledgeable and understanding assistance. We sympathize with your situation and hope that our support during your employment matter helped throughout. Best regards, Clough & Willis
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Verified review
This review has been left by a verified client who used Clough & Willis.
David
Collected on:
Great Service, highly recommended
Professional service from start to finish, lots of help and advice. Guildance and help in court getting me the very best outcome in my case. Thank you.
A representative from Clough & Willis responded to this review on 17 June, 2024:
Dear David, Thank you for your positive feedback! We're glad to hear that you received professional service and helpful advice from Grahame throughout your case, leading to the best possible outcome. Best regards, Clough & Willis
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Verified review
This review has been left by a verified client who used Clough & Willis.
Karen
Collected on:
Thoroughly recommend
Empathetic, patient, knowledgeable, and passionate about my case.
I felt fully understood, heard and respected at all times. Excellent advice gave me the best outcome.
A representative from Clough & Willis responded to this review on 17 June, 2024:
Dear Karen, Thank you for your wonderful feedback! We're glad to hear that Grahame and our team provided empathetic, patient, and knowledgeable service, leading to an excellent outcome for your case. Best regards, Clough & Willis
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Verified review
This review has been left by a verified client who used Clough & Willis.
Alan
Collected on:
Easy transaction
John Parker has seen me through quite a few sales and purchases and they like my latest sale have gone like clockwork from start to finish thanks to his knowledge of the housing market I would recommend him highly
A representative from Clough & Willis responded to this review on 17 June, 2024:
Dear Alan, Thank you for your loyal patronage and for sharing your positive experience with us. We are delighted that John Parker's expertise has contributed to the seamless progression of your sales and purchases, including your latest transaction. We strive to provide comprehensive knowledge of the housing market and excellent service to our clients. Your recommendation is truly valued.
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Verified review
This review has been left by a verified client who used Clough & Willis.
Matter Type:
Residential Conveyancing
Jack
Collected on:
Excellent service from Clough and Willis
This is my second time using Clough and Willis for conveyancing services and both times they have been top class. I will be using them again in the future when I look to buy my next home.
A representative from Clough & Willis responded to this review on 17 June, 2024:
Dear Jack, Thank you for choosing Clough and Willis once again for your conveyancing needs. We are delighted to hear that you found John's services top class on both occasions. Your trust and loyalty mean a lot to us.
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Reviews collected from
Rachel
Collected on:
Rachel
We used Clough and Willis as our conveyancing solicitors. Caroline was our solicitor for buying our house; we are first-time buyers, and she has been fantastic from start to finish. The whole process took eight weeks, from putting in an offer to getting our keys. She has made the whole process a smooth/stress free ride.
She responds very quickly to any queries we had, keeping you up to date with the whole process. I would like to thank Caroline. Highly recommended from Rachel and Lee
⭐⭐⭐⭐⭐
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David
Collected on:
David
When i started with Clough and Willis i felt quite low about my case. They raised me up from the initial meeting. My case was complicated and the other-side made it difficult. Throughout this time they continually communicated and offered support. When it cane to court they fought really hard for me and for that i cant thank them enough.
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Rebecca
Collected on:
Rebecca
Horrendous! me and my sister felt like we was on trial and not welcomed at all. We was going through a traumatic experience and unknown territory and was felt like we had done something wrong. (we was just defending our fathers estate from a greedy ex). We were basically told she would win. No reassurance at all, no kindness. THIS COMPANY IS ONLY AFTER MONEY!! Do not go near if your looking for advice or help.
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Ann
Collected on:
Ann
Very friendly & welcoming. Super efficient & professional with a wealth of knowledge.
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James
Collected on:
James
Lacking integrity. Contacted them in confidence regarding a deceased family members’ estate that is being dealt with by them and let’s say it didn’t stay confidential at all.
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Clough & Willis are accredited by
About this branch
Description
Our current incarnation came into being in June 1946 although with the addition of Clayton Castle Monks back in 1999 our roots can be traced back to around 1887. We are a leading firm in the North West of England and employ over 15 specialist lawyers. Committed to existing and future clients and business partners, our firm continues to recruit skilled specialised professionals and has the breadth of experience and strength in depth to support you and your business. Providing accurate and timely legal advice, the dedicated team are proactive and adaptable. Specialist legal knowledge is complimented by commercial awareness. We are committed to excellence, emphasising quality of service, expertise and efficiency. The partners and solicitors recognise that every client is unique. Understanding your business and individual circumstances, the team will work with you to meet your objectives. We believe in balancing work and personal life to enable our team to participate in our community. Our team's enthusiasm is the basis for our excellent relationship with clients and referrers - and explains our high level of repeat business. All our solicitors are highly skilled and specialised in their field. A number hold registrations, memberships and accreditations with organisations that illustrate our commitment excellence.
Regulated by
Legal services
Personal areas of law
-
Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Military
- Part Time Workers
- Pay Issue
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
-
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Asbestos Compensation
- Back Injury At Work
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Children's Accident
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Gym Injury Compensation
- Head Injury At Work
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Military Accident Claim
- Military Hearing Loss
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Non Freezing Cold Injury
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
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Professional Negligence
- Accountants
- Architects
- Engineers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Surveyors
- Valuers
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- Probate
- Trusts
- Wills
Business areas of law
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Charities
- Charities
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
-
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Franchising
- Insolvency and Bankruptcy
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
-
Construction
- Development agreements
- Facility maintenance agreements
- Framework agreements
-
Dispute Resolution
- Mediation
-
IT & Intellectual Property
- Advertising and Marketing Compliance
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Design rights and product designs
- Domain Names
- GDPR
- Patents
- Personality and Image Rights
- Trade Marks and Designs
-
Regulations
- Health and Safety