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Also known as - Robson & Co Solicitors
Robson & Co Solicitors
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Robson & Co Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Robson & Co Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Robson & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Robson & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Robson & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Robson & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Robson & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
alex
Collected on:
Started ok but as soon as I paid for the work to be done in advance it became impossible to get hold of Keith Betts even by email, even though I copied in his colleagues. Notice how all the complaints in the reviews already written about Mr Betts, he has an answer for!!? I will never use him again and have removed our business from this firm.
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Verified review
This review has been left by a verified client who used Robson & Co Solicitors.
Matter Type:
Purchase of development land
Richard
Collected on:
I actually engaged the services of Worthingtons who then decided to close down without telling me. It took me over a month to track down my job to Robson and Co who had also failed to notify me that they had now got my job. They, Robson & Co then took over 2 years and 3 months to re-imburse me an overcharge. If you rated Robson & Co against other solicitors in that area then they don't look quite as unprofessional as I have found, after 25 years and quite a lot of sales and purchases, that most of the solicitors in the Folkestone area are pretty awful.
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This review has been left by a verified client who used Robson & Co Solicitors.
Michael
Collected on:
Attempted a property title amendment during Covid and was treated dismissively and overcharged by Robsons who avoided questions regarding the cost by just saying they were correct. The title amendment took several years due to the paperwork being incorrectly submitted by Robsons three times. The only reason I gave two stars is that a trainee solicitor recently correctly the situation in a polite and informative manner. Thank heavens the original solicitor no longer work for them. Previous long term dealings with Robsons have always been positive so it looks like just one bad apple.
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This review has been left by a verified client who used Robson & Co Solicitors.
Anonymous
Collected on:
The probabte application was made 5 months after I asked for it to be done which was annoying and may have cost me money but the conveyancing was efficient.
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This review has been left by a verified client who used Robson & Co Solicitors.
Matter Type:
Purchase and Sale
Thomas
Collected on:
I was impressed by the management of my sale and purchase as we had a problem with my wife's Limited Power of attorney which held things up substantially, Robson (Jackie) was so patient and carried on till completion, I would definitely recommend this Company.
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This review has been left by a verified client who used Robson & Co Solicitors.
Michael
Collected on:
Very helpful and straightforward, the sale of my sisters property was as smooth as possible
A representative from Robson & Co Solicitors responded to this review on 17 June, 2024:
Dear Michael, Thank you for your feedback! We're glad to hear that the sale of your sister's property went smoothly with Nina's help. Best regards, Robson & Co Solicitors
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This review has been left by a verified client who used Robson & Co Solicitors.
Matter Type:
Residential Conveyancing
Susan
Collected on:
Still don't have the final 1k though we buy any home says they'd cleared it. Phoned the 9ff8ce several times, so final payment has not been made.
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This review has been left by a verified client who used Robson & Co Solicitors.
Matter Type:
Child Arrangements Following Divorce
Verush
Collected on:
I have approached Robson and Co solicitors to deal with my divorce after my ex husband forced me to sell our marital home. I was completely in the unknown about where to start , what’s the process entails , completely unaware , completely exhausted and scared. I could not recommend Robson’s more , from the welcoming and understanding receptionists to my amazing personal solicitor Sophie, and later on the conveyer Barbara. Sophie was just amazing , her understanding , her patience , her fight, her knowledge , her positivity , and her motivation and smile got me and my daughter through some very difficult times and I would be lost without her.
Sophie Goodban from Robson & Co Solicitors responded to this review on 06 June, 2024:
Thank you for your kind words, Verush. We're pleased to hear that Sophie provided you with professional yet friendly and reassuring support during your divorce. Your recommendation means a lot to us.
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This review has been left by a verified client who used Robson & Co Solicitors.
Matter Type:
Investment purchases and Buy to Let
Anonymous
Collected on:
We relied on our solicitor when we bought our property. Obviosly nearly 18 months later you sent us paperwork that should of been dealt with at the time. To find out we hadnt even sighned the deeds is not acceptable service.
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This review has been left by a verified client who used Robson & Co Solicitors.
James
Collected on:
Good advice, swift turnaround at a reasonable price. Delivered everything expected and followed-up proactively.
A representative from Robson & Co Solicitors responded to this review on 13 May, 2024:
Dear James, Thank you for your feedback. We're delighted to hear that you found Samuel's service satisfactory. Providing good advice, swift turnaround, and proactive follow-up are essential aspects of our commitment to our clients.
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