Robson & Co Solicitors

01233228800

4.1/5

104 Client Reviews Leave a review

Get legal advice from a team you can trust.

Also known as - Robson & Co Solicitors

Address
9
North Street
Kent
TN24 8LF
01233228800
portal.robson-co.co.uk/

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Accreditations

Other locations

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Available lawyers at Robson & Co Solicitors

Keith Betts

Sophie Goodban

Bethany Rutter

Lorna Rainey

How Robson & Co Solicitors Compares

Value for money

This firm - 82%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Robson & Co Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Robson & Co Solicitors. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 8%

About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 81%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Robson & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Robson & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 81%

No 19%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Robson & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 2

581st / 4645

Housing & Property

1st / 6

548th / 4271

Family Law

2nd / 7

687th / 3861

Wills, Trusts & Probate

1st / 5

651st / 3528

Commercial Property

1st / 4

518th / 3339

Regulations

1st / 1

301st / 2599

Crime/ Criminal Defence

1st / 5

324th / 2123

Dispute Resolution

1st / 1

320th / 1036

Agriculture

1st / 3

215th / 598

Driving offences

1st / 1

187th / 359

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.1/5

Reviews summary

Excellent

66
Very Good

11
Average

4
Poor

8
Awful

15

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Matter Type:

Residential Conveyancing

Simon

May 20, 2024

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Collected on:

Ms Catriona Williamson of Robson & Co went the extra mile

Ms Williamson genuinely went the extra mile on our behalf, engaging with two challenging property management companies and the purchasers solicitors who asked for a lengthy and truncated series of responses about the property beyond the management pack information. She kept us informed of the progress at all stage of the sale and informed us of decision that we needed to make about the sale well in advance.

A representative from Robson & Co Solicitors responded to this review on 23 May, 2024:

Dear Simon, Thank you for your feedback regarding your experience with Catriona Williamson. We are delighted to hear that she exceeded expectations by actively engaging with property management companies and keeping you informed throughout the Residential Conveyancing process. We prioritize proactive communication and diligent representation to ensure a seamless experience for our clients.

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Housing & Property

Verified review

Matter Type:

New home purchases and sales

Kerrianne

December 08, 2023

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Collected on:

Sale and purchase amazing service from both Anjna and Cassandra

Flawless service from both Anjna and Cassandra both very professional, considerate, efficient, honest very helpful with great customer service and great knowledge. Kept us informed every step of the way and was always great at getting back to me. Highly recommend both of these ladies 5 star service.
Our previous Solictor was not the best so to have these two after made the world of difference to us absolutely exceptional and would highly recommend. Wouldn’t use anyone else know I have had this service . Thank you ladies

Lawyer named in this review:
Anjna Dawett

Anjna Dawett

A representative from Robson & Co Solicitors responded to this review on 11 December, 2023:

Dear Kerrianne, Thank you for your glowing feedback! We're thrilled have provided you with a flawless service. Your recommendation means the world to us, and we're here whenever you need assistance. Thanks for choosing us! Best regards, Robson & Co Solicitors

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Housing & Property

Matter Type:

Residential Conveyancing

Bickram

October 19, 2023

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Collected on:

Excellent service

Nina was thoroughly professional and helped me with the sale of my property all the way to completion. But what I will always remember is her patience, guidance, and most of all her great kindness when dealing with me.
When I have told my friends about her, they all say what a 'find' she is!

Bickram Bhose

Lawyer named in this review:
Nina Hamilton

Nina Hamilton

A representative from Robson & Co Solicitors responded to this review on 23 October, 2023:

We greatly appreciate your kind words about Nina and her exceptional support during the sale of your property. Professionalism, patience, guidance, and kindness are values we hold in high regard in our team, and we're delighted that Nina exhibited all of these qualities. Your recommendation and the praise from your friends mean a great deal to us. We're here to assist you or anyone else you refer in the future. If you ever require our services again, please don't hesitate to reach out. Thank you for choosing us to help with your property sale, and we wish you all the best in your future endeavors.

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Verified review

September 29, 2023

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Collected on:

Great service and very helpful team

Coped with all the ups and downs and a few surprises along the way, great service.

Lawyer named in this review:
Anjna Dawett

Anjna Dawett

A representative from Robson & Co Solicitors responded to this review on 02 October, 2023:

Thank you for your feedback. We are pleased to know that Anjna provided you with great service despite any surprises that came our way. All the best, Robson & Co.

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Verified review

Peter

August 29, 2023

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Collected on:

Will

On time, polite clear advice, minor adjustment following draft, very satisfactory experience

A representative from Robson & Co Solicitors responded to this review on 31 August, 2023:

We're glad you had a great experience with us, Peter. Thank you for your positive feedback, we look forward to serving you again in the future.

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Verified review

Andy Andrews

July 22, 2023

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Collected on:

House sale

Our experience was fine, once the issue of our email was sorted out, as we have moved to the US, not just down the road, things went to plan.

Lawyer named in this review:
Anjna Dawett

Anjna Dawett

A representative from Robson & Co Solicitors responded to this review on 24 July, 2023:

Thank you for your feedback, Andy. We're glad to hear that once the email issue was resolved, your experience with us went smoothly as planned. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and hope you're settling well in the US.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Simon Price

July 03, 2023

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Collected on:

House Sale

The sale of my house could not have gone more smoothly. Anjna & Cassandra were a pleasure to deal with.

Lawyer named in this review:
Anjna Dawett

Anjna Dawett

A representative from Robson & Co Solicitors responded to this review on 05 July, 2023:

Thank you Simon for this wonderful review regarding Anjna. We understand that selling a house can be a complex process, and we're thrilled that Anjna and Cassandra were able to make it a smooth and seamless experience for you. We appreciate your kind words and your trust in our team. If you have any further questions or require any assistance in the future, please don't hesitate to reach out. Best wishes, Robson & Co Solicitors.

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Darren

September 12, 2022

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Collected on:

Will Preparation

A highly professional service. Thorough and very helpful. Corrina was very accomodating and knowledgable.

Lawyer named in this review:
Corrina Sewell-Hill

Corrina Sewell-Hill

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Verified review

Ronald

August 29, 2022

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Collected on:

Will writing & LPAs

Professional and friendly service. Corrina guided us through the process with knowledge of what was needed and helping us to make decisions on what we wanted.

Lawyer named in this review:
Corrina Sewell-Hill

Corrina Sewell-Hill

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Verified review

Nova

August 10, 2022

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Collected on:

Will update

Very prompt response to request, professional and through performance.

Lawyer named in this review:
Corrina Sewell-Hill

Corrina Sewell-Hill

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