This review is for a different branch.
I used Claire Bell for conveyancing services.
Initially, the team had transferred from Motley and Hope whom I'd used in the past to purchase my first home.
From 2 previous sales that fell through, to say Claires team were on a journey with me on my 3rd try would be a bit of an understatement.
The transaction was a long process, just over 6 months. We encountered a lot of hurdles with the sellers of the property I was purchasing and silly issues with the solicitors acting on my buyer.
The team were responsive and kept me up to date usually via email. For anything urgent, I'd always requested they'd phone me and they did.
We did have to put up with a horrible sales progressor acting on behalf of the sellers for the property I was purchasing who made personal attacks on the legal team which really infuriated a lot of us, but Pellys were always professional in their responses.
Towards the end, there was a big rush for us to get all things done towards a deadline as mortgage offers were due to expire for my seller and myself, as well as having a seller sitting across the world who'd not returned a signed contract to their solicitors which restricted us from exchanging a day before the deadline.
Claire was fantastic as she pushed the sellers solicitors to contact their client in the middle of the night in their part of the world and get them to esign the contracts to get this deal done.
Claire was following through with everything to the end and I knew I'd always made the right decision sticking with Claire and her team.
She was dedicated, friendly and professional in her services.
I'd recommend Claire for her perseverance and negotiation abilities too which impressed me.
Would I use this team again, yes I would. They did look out for everyone's best interests.
