Pellys Solicitors Limited

01799514420

Also known as :

Angel & Co
Pellys
Pellys Solicitors
Penn Sassoli

Address
10 Market Place
Bishop's Stortford
Hertfordshire
CB10 1HR
01799514420
www.pellys.co.uk

4.4/5

35 Client Reviews Leave a review

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How Pellys Solicitors Limited Compares

Value for money

This firm - 86%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pellys Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pellys Solicitors Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 40%

About Right 60%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 89%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pellys Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pellys Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%

No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Pellys Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 4

633rd / 4562

Company & Commercial

1st / 4

657th / 4349

Housing & Property

1st / 2

314th / 4234

Family Law

1st / 3

922nd / 3840

Wills, Trusts & Probate

1st / 4

778th / 3493

Commercial Property

1st / 3

677th / 3303

Employment

1st / 3

615th / 3089

Crime/ Criminal Defence

1st / 2

343rd / 2101

Money & Tax

1st / 3

415th / 1838

IT & Intellectual Property

1st / 6

216th / 1056

Dispute Resolution

1st / 3

348th / 1035

Notary

1st / 3

132nd / 713

Driving offences

1st / 1

208th / 369

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Pellys Solicitors Limited only have 35 reviews listed here

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Review Sources

Client Reviews

4.4/5

Reviews summary

Excellent

28
Very Good

2
Average

0
Poor

1
Awful

4

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Matter Type:

Residential Conveyancing

Aiken

April 21, 2020

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Collected on:

Withholding information

Pellys Hitchin Acted on my behalf - there were issues outside of their control so not too much of a concern there; delays happen. However, I have afterwards attempted to obtain some correspondence that they submitted on my behalf and my request was passed to their Data Protection Officer, Ian Kettridge at the Bishop Stortford branch.

I strongly believe that they have been intentionally misleading with me and dishonest in an attempt to avoid providing me with my information. Mr Kettridge even claimed on one day that he had my request printed off and he would be replying within 1 working day, and then several days of chasing later, he finally returns my call and admits he has no idea what information I was asking for.

I have submitted complaints to the Information Commissioner's Office, to Pellys themselves, and reported them to the Solicitors Regulation Authority.

I am not sure what they're trying to hide but they're approach and lack of explanation for the same has left me seriously concerned.

One of the employees admitted that they have no training in the GDPR (data Protection) despite training being, as I understand it, a requirement for businesses in the UK - and I would have thought data protection compliance should be important to a law firm.

I will willingly remove my review of their service if they comply with my request for information.

Lawyer named in this review:
Ian Kettridge

Ian Kettridge

A representative from Pellys Solicitors Limited responded to this review on 18 March, 2025:

We do not recognise this client and so are unable to respond to their review.

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Housing & Property

Matter Type:

Residential Conveyancing

Hélène

October 05, 2019

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Bad experience for conveyancing

I wouldn't recommend Pellys, I used them for my conveyancing and had quite a bad experience. The whole thing took 4 months and a half despite not being in any chain, I had to phone my leaseholder myself as Pellys was just ready to send yet another email to follow up after 1 month without any feedback, and just to discover that a letter had indeed been sent but conveniently never received by the solicitor. I also been blatlantly lied to when given an exchange and completion date on the phone, only to be told that nothing was ready when I showed up at the agreed date for signature of the contract. When things finally went through 4 weeks later, Pellys forgot to let me know that my mortgage repayment would still be transferred by the bank even after completion, which put me in overdraft as I wasn't planning for it. All over, these 4 and a half months have been very stressful and not a very smooth experience at all.

A representative from Pellys Solicitors Limited responded to this review on 18 March, 2025:

There are two sides to every story and we do not wish to engage further on this matter.

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Housing & Property

Matter Type:

Residential Conveyancing

Gillian

March 30, 2025

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Excellent Solicitor

This review is for a different branch.

Claire Bell at Pellys has recently completed the Transfer of my fathers property. To make sure we completed before the increased Stamp Duty deadline, she and her team went above and beyond to complete the transaction. She was extremely professional as well as very friendly and informative and we are very grateful.

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Simon

March 28, 2025

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Pelly’s conveyancing team

This review is for a different branch.

Very happy with Claire Bell and the team despite pressures caused by new stamp duty rules and charges coming into force 1st April 2025.
Claire is a great leader of the team and her professionalism shines through when it really matters. Claire is dogged and focuses on detail and leaves no stone unturned. She is so good at knowing when to push the other side, which paid dividends for me.
I thoroughly recommend her to be your conveyancing solicitor.

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Housing & Property

Matter Type:

Residential Conveyancing

Meggie

March 27, 2025

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A brilliant service and wonderful staff

This review is for a different branch.

We contacted Claire after using her previously as we found her to be a brilliant solicitor. We were not disappointed the second time round. She is supportive, professional yet empathetic and deals with everything promptly. Highly recommend Claire. Cannot fault her! Thankyou Claire and your team.

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Fred

March 27, 2025

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House purchase made easy

This review is for a different branch.

Claire Bell and her team have been absolutely fantastic in helping me and my partner buy our first home. From initial conversations to completion, she and the team have always been on hand and going the extra mile to help us complete in a very short period against a challenging time pressure. Claire went above and beyond at every step, making sure that every element of the purchase went smoothly and her attention to detail has been extraordinarily helpful. I know she was buys during this time, but she always made time to answer questions and help manage the complicated the process. Highly recommended.

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Sue

March 26, 2025

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Excellent Service

This review is for a different branch.

We recently sold our house and we used Claire Bell as our solicitor (Biggleswade Branch) and we cannot praise Claire and her fantastic team (Bev, Sarah & Michelle) highly enough.
My daughter had previously used Claire to represent her when she purchased her house, and recommended Claire to us.
We found Claire to be extremely professional and knowledgeable. She lead us through every step of the way ensuring we were fully informed, and I’m pleased to say everything went through without a hitch - so many thanks Claire and your lovely team

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Housing & Property

Matter Type:

Residential Conveyancing

Samuel

March 23, 2025

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Residential conveyance/ house move

This review is for a different branch.

Claire Bell and her team: Organised ready to exchange and complete ahead of time. Rallying to pull the move together when needed. Overall great service.

A representative from Pellys Solicitors Limited responded to this review on 26 March, 2025:

Thanks Samuel for your review. Ill will pass this on to Claire and her team Kind Regards Pellys Solicitors

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Housing & Property

Matter Type:

Residential Conveyancing

Ravi

February 18, 2025

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Conveyancing services review

This review is for a different branch.

I used Claire Bell for conveyancing services.

Initially, the team had transferred from Motley and Hope whom I'd used in the past to purchase my first home.

From 2 previous sales that fell through, to say Claires team were on a journey with me on my 3rd try would be a bit of an understatement.

The transaction was a long process, just over 6 months. We encountered a lot of hurdles with the sellers of the property I was purchasing and silly issues with the solicitors acting on my buyer.

The team were responsive and kept me up to date usually via email. For anything urgent, I'd always requested they'd phone me and they did.

We did have to put up with a horrible sales progressor acting on behalf of the sellers for the property I was purchasing who made personal attacks on the legal team which really infuriated a lot of us, but Pellys were always professional in their responses.

Towards the end, there was a big rush for us to get all things done towards a deadline as mortgage offers were due to expire for my seller and myself, as well as having a seller sitting across the world who'd not returned a signed contract to their solicitors which restricted us from exchanging a day before the deadline.

Claire was fantastic as she pushed the sellers solicitors to contact their client in the middle of the night in their part of the world and get them to esign the contracts to get this deal done.

Claire was following through with everything to the end and I knew I'd always made the right decision sticking with Claire and her team.

She was dedicated, friendly and professional in her services.

I'd recommend Claire for her perseverance and negotiation abilities too which impressed me.

Would I use this team again, yes I would. They did look out for everyone's best interests.

A representative from Pellys Solicitors Limited responded to this review on 18 March, 2025:

Dear Ravi Thank you for your review - we will make sure it is forwarded to Claire Regards Pellys Solicitors

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Housing & Property

Matter Type:

Residential Conveyancing

Jim

February 14, 2025

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Collected on:

Sale of house

This review is for a different branch.

Claire Bell and the team at Pellys were great and efficient in the sale and kept us up to date. Personal recommendation goes a long way and I would use again and recommend them.

A representative from Pellys Solicitors Limited responded to this review on 18 March, 2025:

Dear Jim Thank you for your review - we will make sure it is forwarded to Claire Regards Pellys Solicitors

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About this branch

Regulated by

Legal services

Personal areas of law

Consumer
- Consumer Disputes
- Consumer Rights
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Travel rights
Crime/ Criminal Defence
- Legal aid
- Regulatory Defence
Driving offences
- Appeal driving conviction
- Careless driving
- Convicted in absence
- Dangerous driving
- Dangerous vehicle conditions
- Discretionary disqualification
- Disqualification removal
- Drink driving
- Driving Whilst Unfit
- Driving Without Due Care
- Driving whilst disqualified
- Driving without a licence
- Driving without insurance
- Drug driving
- Drunk in charge
- Early return of driving licence
- Exceptional Hardship
- Failing to notify DVLA
- Failure to furnish identification
- Failure to provide a blood sample
- Failure to provide a specimen
- Mobile phone offences
- New Driver Provisions
- Notice of intended prosecution
- Recognition of disqualification
- Restoration of licence
- Road rage incidents
- Serious injury by dangerous driving
- Signs and signal offences
- Special Reasons
- Speeding offences
- Stopping and reporting
- Taxi offences
- Taxi offences - illegally plying for hire
- Taxi offences - licensing investigations
- Taxi offences - points and disqualification
- Totting Up Driving Ban
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Media and Sports
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Tax
- Trusts
Notary
- Notary
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Data Protection
- Employment - business
- Franchising
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
Dispute Resolution
- Mediation
IT & Intellectual Property
- Advertising and Marketing Compliance
- Anti-Counterfeiting and Anti-Piracy
- Computer and IT Law
- Confidential Information, Know-How and Trade Secrets
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- Domain Names
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Personality and Image Rights
- Trade Marks and Designs

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Pellys Solicitors Limited

How Pellys Solicitors Limited Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Pellys Solicitors Limited only have 35 reviews listed here

Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Stowe Family Law Llp

4.7/5

Whiskers LLP

4.8/5

J L Lezemore

5.0/5

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Withholding information

Bad experience for conveyancing

Excellent Solicitor

Pelly’s conveyancing team

A brilliant service and wonderful staff

House purchase made easy

Excellent Service

Residential conveyance/ house move

Conveyancing services review

Sale of house

About this branch

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter