Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Debenhams Ottaway Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Debenhams Ottaway Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Debenhams Ottaway Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Debenhams Ottaway Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Debenhams Ottaway Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Debenhams Ottaway Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Debenhams Ottaway Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Jonathan
Collected on:
As local Estate Agents down the road at Aitchisons, we are often asked to recommend a good conveyancer. With DB looking after you , you have nothing to worry about. Great service, communication and speed. Keep it up !
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Monty
Collected on:
Understood what result we were looking for and the service then aligned to the end goal
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Matter Type:
Residential Conveyancing
Ahmed
Collected on:
I was about to use their service to buy a house, and had to cancel the process in the middle. And notified them and everything was settled. Only 6 months after I started receiving emails from them to pay outstanding invoice and when asked why, they say because they charged me 450GBP for the environment search that they applied for during the process and later learned it costs more.
Which is weird and unacceptable. How come they come they didn't know that before applying for the searches? and how come they assume I am okay to be charged more without telling me before hand?
For this alone I wouldn't recommend them as this kinda of behavior feels like scam
A representative from Debenhams Ottaway Solicitors responded to this review on 03 March, 2021:
Dear Ahmed. Thank you for taking the time to leave your review. I am sorry to hear that your purchase didn’t go ahead. I know how frustrating and disappointing this can be. Providing great client service is very important to the team at Debenhams Ottaway. If you would like to understand why we delayed sending you the invoice for the searches, I would be very happy to explain. Please contact me, Julia Taylor, on 01727 738257.
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Jean
Collected on:
I am indebted to Barry for the kindness and understanding he has shown through a somewhat traumatic episode.
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Paul
Collected on:
A most pleasant lady with whom to interact. Regularly kept up to date with progress. Transparency.
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Claire
Collected on:
Unwavering patience
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Sally
Collected on:
Quick responses, clarity of written communication, level of expertise in navigating a complex situation across two countries
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Patrick
Collected on:
Despite the pandemic the video call worked well and gave TK the opportunity to explain the process of Will making.
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Tracy
Collected on:
Natalie was understanding, empathetic and made sure that I understood everything
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Peter
Collected on:
Good engagement to understand our needs Strong communication throughout Quality of outputs good
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