Warner Goodman LLP

023 80639311

1908 Client Reviews Leave a review

Warner Goodman LLP is one of the leading law firms in the Hampshire and Solent area, delivering trusted legal services for over 170 years. The firm has received numerous accolades over the years, including LawNet Law Firm of the Year and Hampshire Venus Awards Company of the Year. Today, we employ over 160 people across five offices in Fareham, Portsmouth, Southampton, Chandler’s Ford and Waterlooville. We provide a vast range of legal services to both businesses and individuals, supporting a diverse portfolio of local, national and international clients. Read more...

Address
Compass House
1-3 The Avenue
Hampshire
SO17 1XG
023 80639311
www.warnergoodman.co.uk

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Accreditations

Other locations

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Available lawyers at Warner Goodman LLP

Kiri Saunders-Brown

Howard Robson

Samantha Miles

Louise Bodeker

Dan Thompson

Helen Porter

Claire Knight

Chartered Legal Executive and Associate (non-solicitor)

Brian Kirby

5.0 out of 5

(5)

Head of Debt Recovery

Molly Puntis

Steven Grant

Deborah Foundling

Robyn Finnegan

Graeme Barclay

Grace Kabasele

Naushad Rahman

How Warner Goodman LLP Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Warner Goodman LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Warner Goodman LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%

Overpriced 5%

About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 99%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Warner Goodman LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Warner Goodman LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%

No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Warner Goodman LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 12

24th / 4496

Company & Commercial

1st / 11

27th / 4278

Housing & Property

1st / 12

23rd / 4212

Family Law

1st / 11

82nd / 3813

Wills, Trusts & Probate

2nd / 20

36th / 3464

Commercial Property

1st / 11

45th / 3273

Employment

1st / 10

72nd / 3053

Personal Injury

1st / 44

14th / 2337

Money & Tax

2nd / 14

49th / 1826

Professional Negligence

1st / 13

36th / 1172

IT & Intellectual Property

1st / 8

23rd / 1037

Dispute Resolution

2nd / 16

70th / 1032

Welfare & Benefits

1st / 5

26th / 811

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

1788
Very Good

83
Average

12
Poor

9
Awful

16

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Matter Type:

Residential Conveyancing

David Adams

July 08, 2025

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Collected on:

Conveyancing

Generally we were happy with the service provided by the team, although sometimes we felt we would have liked more drive and proactiveness in the early and middles stages from the team. It seemed like study leave, working hours, holidays stalled matters.

Lawyer named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

A representative from Warner Goodman LLP responded to this review on 09 July, 2025:

Thank you for your honest feedback, David. We’re glad overall you were happy with our service, but we’re sorry to hear that you felt there could have been more proactiveness earlier on. We appreciate you sharing this, as it helps us improve how we manage workloads and keep things moving smoothly, even during busy periods. Thank you again for choosing us, and we hope to provide an even better experience in the future.

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Employment

Matter Type:

Employment Law

Anonymous

June 16, 2025

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Collected on:

Employment

Grace Kabasele was amazing and very helpful. She was quite knowledgeable too.

Lawyer named in this review:
Grace Kabasele

Grace Kabasele

A representative from Warner Goodman LLP responded to this review on 18 June, 2025:

Thank you for your kind words. We're so pleased to hear Grace was helpful and knowledgeable throughout. Your feedback is greatly appreciated. Best regards, Warner Goodman

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Family Law

Matter Type:

Divorce

Paul

June 09, 2025

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First class service

Had a very useful meeting with Sam Miles, she was very helpful, knowledgeable and straight talking. Would absolutely recommend

Lawyer named in this review:
Samantha Miles

Samantha Miles

A representative from Warner Goodman LLP responded to this review on 11 June, 2025:

Thank you for your kind words, Paul. We're glad Sam was helpful and clear during your meeting. We really appreciate your recommendation!

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Family Law

Matter Type:

Domestic Violence

Ellouise

May 13, 2025

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Collected on:

High standard

Thank you for your ongoing support and legal guidance in a stressful time.
It has been a long process with bumps along the road you have always provided me the greatest level of support you and your team so thank you

Lawyer named in this review:
Robyn Finnegan

Robyn Finnegan

A representative from Warner Goodman LLP responded to this review on 14 May, 2025:

Thank you for your kind words, Ellouise. We're glad we could support you throughout the process and truly appreciate your trust in us.

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Housing & Property

Matter Type:

Residential Conveyancing

Joe Stevens

April 29, 2025

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Collected on:

Conveyancing

Southampton branch conveyanced a house purchase and were wholly unsatisfactory. Slow and error prone. Failed to take on board clear upfront instruction to do the prework to buy a house and a separate parcel of land. Went a lomg way down teack before it became clear they'd forgotten to work on the land parcel. Left all the enquiries until last minute despite clear instruction not to do so. Their response to all of this was to defend their particular way of working which clearly made their life easy at the expense of our timeline. Estate agent and mortgage company commented unilaterally to me how poor they were. To cap it all when I asked them a final post sale question about my deeds they ignored it and closed the file. We then sold a house and used the Chandlers Ford office of the same company. They were absolutely brilliant. Take home message - Warner Goodman have some great conveyancing teams and some under performing ones. We took chocolates in to the Chandlers Ford team and emailed to tell them how great they were. Lovely people in Southampton too but performance was very poor indeed.

Lawyer named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

A representative from Warner Goodman LLP responded to this review on 30 April, 2025:

Hello Joe, Thank you for taking the time to leave such a detailed review. We're very sorry to hear that your experience with our Southampton team did not meet your expectations, particularly when compared to your subsequent experience with our Chandlers Ford office. We aim to deliver consistent, high-quality service across all our branches, so it's disappointing to learn that we fell short for you during this transaction. We do take your comments seriously and will ensure they are shared with the relevant teams so that we can reflect and make improvements where needed. We're pleased to hear that your experience with our Chandlers Ford team was much more positive, and we're grateful for your kind words and the recognition you gave them. If there's anything further you'd like to discuss or if we can assist you in any way moving forward, please don't hesitate to get in touch. Kind regards, The Warner Goodman Team

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Housing & Property

Matter Type:

Residential Conveyancing

James

April 28, 2025

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Collected on:

Conveyancing

Had an excellent experience with our house purchase through Warner Goodman. We mainly dealt with John Neal and Kiri Saunders-Brown. The service was absolutely excellent. They were very communicative throughout the process and provided excellent advice. We've also used their wills service, which was equally good. Would highly recommend to anyone requiring legal services in the Southampton area.

Lawyer named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

A representative from Warner Goodman LLP responded to this review on 30 April, 2025:

Thank you for your wonderful feedback, James. We’re delighted you had such a positive experience and really appreciate your recommendation.

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Family Law

Matter Type:

Divorce

David

April 22, 2025

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Collected on:

Professional family law support

Sam has been amazing though my process, her advice is sensible, balanced and has helped me navigate through some of the more challenging aspects of my case. I would certainly recommend Sam to a friend, where her approach is compassionate and understanding through what can a be a difficult time. Thank you Sam

Lawyer named in this review:
Samantha Miles

Samantha Miles

A representative from Warner Goodman LLP responded to this review on 23 April, 2025:

Thank you, David, for your kind words. We're so pleased Sam was able to support you through your family law matter with compassion and clear advice throughout your case. Your recommendation means a lot!

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Personal Injury

Matter Type:

Personal Injury Law

Anonymous

April 04, 2025

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Collected on:

Conveyancing

We were very happy with all that was done for us, just did not see anybody face to face

Lawyer named in this review:
Dan Thompson

Dan Thompson

A representative from Warner Goodman LLP responded to this review on 07 April, 2025:

Thank you for your feedback. We're glad to hear you were happy with our service. We aim to provide convenience, and we're always here for any future needs, whether in person or remotely.

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Housing & Property

Matter Type:

Residential Conveyancing

Dawn Elsdon

March 28, 2025

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Collected on:

Conveyancing

The service provided was prompt and efficient. Contacts were courteous and any problems explained and actions taken.

Lawyer named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

A representative from Warner Goodman LLP responded to this review on 31 March, 2025:

Thank you for your feedback, Dawn. We're glad to hear Kiri's service was prompt, efficient, and courteous.

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Housing & Property

Matter Type:

Residential Conveyancing

Nicola

March 11, 2025

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Collected on:

Conveyancing

Everyone I spoke to, either via phone or email, was professional and friendly. The entire process from start to finish was seamless - thank you to Kiri and the team at Warner Goodman.

Lawyer named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

A representative from Warner Goodman LLP responded to this review on 12 March, 2025:

Thank you for your kind words, Nicola. We're delighted to hear that Kiri and the team at Warner Goodman provided you with a seamless experience. We appreciate your feedback!

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Jonny

April 08, 2022

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Jonny

Warner Goodman dealt with the sale of our old flat and purchase of a new home in a very professional and, considering the circumstances, timely manner.

To go from initial conversations to standing in our new home in just 3 months, a mere 3 days before Christmas Eve, was no small achievement. We'll forever be grateful for how hard everyone worked to get us sorted during such a busy period.

I can only thank them, from the bottom of my heart, for their diligence, professionalism, and above all patience when dealing with a couple of at-times stressed and frustrated young folks.

Look no further.

Lawyer named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

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Kalvinder

March 31, 2022

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Kalvinder

Thank you so much very happy with the service I needed for my deed poll so quick and not a hefty bill like the others that I spoken to. I would highly recommend Warner Goodman LLP friendly and very reassuring.

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Mike

March 02, 2022

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Mike

Helpful professional staff

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Housing & Property

Matter Type:

Residential Conveyancing

Harriett

February 04, 2022

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Harriett

Kiri and the team made the whole process of purchasing my first property smooth and stress free. Readily available to answer all my questions no matter how small, and their advice and support was professional and valuable. Very friendly, efficient, and methodical team. Everything and more than I could ask for from a Solicitors!

Lawyer named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

A representative from Warner Goodman LLP responded to this review on 04 February, 2022:

Hi Harriett, Many thanks for your kind review of the Residential Conveyancing team based in Southampton, particularly for Kiri and her team. We are delighted that you were pleased with the service you received, and hope we can assist you in the future should you need us. Warner Goodman LLP

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Housing & Property

Matter Type:

Residential Conveyancing

Emily

November 27, 2021

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Collected on:

Emily

Lucy and Dee from Warner Goodman have provided the best service I have ever experienced from a solicitor. Always returning calls and e-mails promptly. Highly reccommend. Jess and Mark

Lawyer named in this review:
Lucy Smith

Lucy Smith

A representative from Warner Goodman LLP responded to this review on 28 November, 2021:

Hi Jess and Mark, Many thanks for your review of our Southampton Conveyancing team, in particular Lucy and Dee. We are so pleased that we were on hand to assist you. We hope to work with you again in the future, should you need us. Warner Goodman LLP

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