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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Gellhorns on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Gellhorns. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Gellhorns and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Gellhorns performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Gellhorns and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Gellhorns compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Gellhorns offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Verified review
This review has been left by a verified client who used Gellhorns.
Callum
Collected on:
Jane was able sit with us and talk through our requirements relating to some personal affairs. She was able to interpret the intent of what we wanted and offer some options to decide upon. She proactively engaged and communicated with us through every step of the process. Trusted. Reliable. Supportive.
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Hector
Collected on:
My wife and myself felt it was time to update our wills. Jane made this easier than anticipated with her helpful advice, knowledge and friendly attitude, we would certainly use again if needs be.
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Terry
Collected on:
Gellhorns (Tim Rose) dealt with the sale of my mothers property for me, I have to say from the first phone call to enquire costs and service I was not disappointed at any point. I was slightly concerned mid way through where I had little communication, maybe 1 or 2 phone calls requesting some info; I then had an email updating me, I then saw many requests and confirmations below in the email, I saw that Tim Rose had just dealt with all aspects of the sale and didn’t trouble me with any of the problems that arose.
I am absolutely grateful and impressed with the way that Gellhorns dealt with the sale as I know there were some complications but Tim did not trouble me with any of it, I would absolutely recommend based on my own experience.
The cost was extremely good and service was way better than I could have expected. I would definitely use again.
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Xanthe
Collected on:
Started off with a really positive experience, all staff were extremely helpful and always happy. As time went on and I wanted results (buying my first property) the communication went down hill fast. When calling up Gellhorn's and requesting a call back I would never receive one. It got to the point where I was so frustrated I couldn't talk to anyone that what should be a happy period of my life become a period of my life I wanted over because of the lack of response from Gellhorns. When I refer to lack of response, the only person I ever spoke to was the receptionist, who would pass on my request for a call back.
Later down the line I employ a new solicitor who discovered the land registry wasn't actually in my name and Gellhorns hadn't completed the work I paid them to do. Now to be fair to Gellhorns they claimed this delay was at fault of the Land Registry, but yet couldn't prove to me that they sent the correct documentation off at the time it should have been... To me shows they never carried out the service I paid for... Better yet, it's taken Gellhorns a WHOLE WEEK to finally pick up the phone to me after I have been calling them everyday. Its clear to me Gellhorns avoided all my communication until they had actually completed the land registry PROPERLY this time. Unacceptable.
I would never ever recommend this solicitor to anyone, if you pay for a service you at least expect it to be carry out correctly, better yet to be able to talk to someone when you need a question answered.
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