Biscoes Legal Services Limited

I am very satisfied with the service I received from Kate, she was very professional and explained the process clearly and put the legal jargon into layman's terms. Kate kept me informed throughout the process and worked on everything in a timely manner.

From our initial greeting by Katie we experienced courtesy, caring and the highest level of professionalism.
The process of rewriting was explained clearly as were the advantages of the greatly simplified will documents. We were talked through the processes, the tasks undertaken on our behalf by Katie and our involvement.
We were impressed by the clarity of the explanation and were fully in agreement with all that was explained.
The entire process was simple for us and we were completely satisfied with the outcome.
Our sincere thank to K J Cox and especially to Katie. We will be using the team for all our legal requirements.

The whole process was very simple and well explained. Good advice was given which was very welcome.

The whole process was quick, smooth, friendly and professional

My husband and I received first class service from Kate in the Alton office. She explained everything in simple terms and was very friendly approachable whilst remaining professional. We need our LPA’ s done quickly and she achieved this. She kept us informed throughout the process.

Dealing with Kellie, Kate and the team at KJ Cox Solicitor has been a pleasant experience through what at times has been a very testing and trying period. They give clear, empathetic advice in a language which non-lawyers can understand, and at the same time, give a strong, feisty response to their legal adversaries.

Always prompt to respond, often going above and beyond to get things right, I would have no hesitation in recommending Kellie and her team to anyone who needs help with family law matters.

I knew Kellie-Jayne was the right lawyer for me the first time we met. She listened intently to my situation and was kind and empathetic throughout. She was balanced and honest in her advice to me, and non-confrontational in her dealings with the other side. Without double Kellie-Jayne made an extremely difficult process more manageable. Thank you.

I have used KJ Cox for other advice and she and her colleagues have been excellent each time.

I was advised to pay for a fixed fee £200 session rather than a free 30 minute session as my case was quite complicated.
Firstly I received no other information other than I already knew and had provided to them. I felt the service I received did not match the cost by a long way.
Secondly I received a closure of account letter stating a final invoice had been issued and once paid this would close the case -on phoning to query this, they checked the records and discovered there was no final invoice due, and it was just a typo'!!
I said, to tell client they owed more money was not 'just a typo' ands the gentleman who I spoke to says it happens all the time... to which my response was this is highly unprofessional. He was very abrupt and seemed to just want to get. me off the phone.
I would;d strongly suggest to anyone else considering using this company to think twice before engaging them as the way they handle complaints is very unprofessional.

Louise dealt with my divorce proceedings and from start to finish, she made the entire process incredibly easy with her professional and personal manner. Divorce proceeding are delicate by their very nature but working with Louise made me feel very reassured and comfortable with what we were doing. Thank you, you have been amazing.

Kellie gave expert advice on disability and capacity and legality around deputyship. She speaks with authority and huge care.