This review is for a different branch.
From the start, the attitude was lackadaisical. Had provided the bank’s contacts to liaise on the transaction but despite many attempts over several WEEKS from the bank to contact him, they were unsuccessful until the bank had to revert back to me to get in touch the lawyer directly to ask him to respond to the bank’s lawyers, this was the pattern throughout. We even had to request help from the agent who sold us the property and she had an adverse reaction from the lawyer after she approached his supervisors. Prickly and unhelpful. In the end, it was touch and go if all the documentation and payment details could be finalised by the deal completion date. Even until the day before the completion date, the amount to be paid had to be adjusted. Never before in my many property deals around the world, that such matters had been taken so close to the line. Usually documentation and payment details are settled weeks before and it is a leisurely cruise to complete the deal. Instead, we end up having to work for the law firm, jumping every time to respond instantly so that the deal could be kept on track. Was an extremely stressful time for us.