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Horwich Cohen Coghlan Ltd

03301757770
4.6/5
178 Client Reviews Leave a review

HCC is an award-winning law firm which represent clients and families who have experienced a life-changing injury or fatality.

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Horwich Cohen Coghlan Ltd
Horwich Cohen Coghlan Ltd

Accreditations

accreditation

Other locations

Other locations

Horwich Cohen Coghlan Ltd
have 4 other locations

One Victoria Square
Birmingham
B1 1BD

Regus Serviced Office
London
EC3R 7AD

4th Floor, Sutton Harbour
Plymouth
PL4 0HP

10th & 11th Floor
Manchester
M32 0RS

One Victoria Square
Birmingham
B1 1BD

Regus Serviced Office
London
EC3R 7AD

4th Floor, Sutton Harbour
Plymouth
PL4 0HP

10th & 11th Floor
Manchester
M32 0RS

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How Horwich Cohen Coghlan Ltd Compares

Value for money

!

Limited data.

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Horwich Cohen Coghlan Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Cohen Coghlan Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 66%
About Right 33%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Horwich Cohen Coghlan Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Horwich Cohen Coghlan Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Horwich Cohen Coghlan Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Horwich Cohen Coghlan Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Horwich Cohen Coghlan Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Personal Injury
1st / 4
200th / 2404
Clinical Negligence
1st / 2
176th / 950

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    152

  • Very Good

    13

  • Average

    1

  • Poor

    0

  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Natalia
Personal Injury

Matter Type:

Accident Abroad

Natalia

November 30, 2023

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Collected on:

After 6 years of casework…

In 2017 I was involved in a horrif-ic accident when riding my motorbike. I sustained severe injuries including TBI, this meant that I was very sensitive to everything and I really changed as well. Mike, Emily and the rest of the team have always been very understanding and supportive and after 6 years of a very long process the outcome of my case has been overwhelmingly satisfactory. The counsel appointed by HCC to represent me was an outstanding professional but most of all I dealt with Mike Molloy who was always very measured and professional.

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Lee
Personal Injury

Matter Type:

Car Accident

Lee

June 14, 2020

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Collected on:

Hcc Solicitors bad service

Worst Solicitors I’ve ever dealt with. Michelle Artus is a Terrible caseworker. And take a big chunk of your money. Steer clear

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Douglas
Personal Injury

Matter Type:

Personal Injury Law

Douglas

September 07, 2017

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Collected on:

do not even bother !

shocking company ! they took on my case, took me weeks and weeks of chasing, then 18 mths later saying they want to drop the case !!!

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Luke

Luke

November 08, 2024

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Collected on:

Extremely Professional

This review is for a different branch.

Following a head on collision in 2019 with an uninsured at-fault driver I was recommended HCC. I was assigned a fantastic solicitor, a Mr Joe Speed who was was professional and genuinely invested in my case. I required major surgery which impacted my career. Although the case did carry on for a good while (during Covid) and it seemed like there was a lot of hold ups due to the heel dragging of the Motor Insurers Bureau and the courts chasing the other driver to resolve the case, Mr Speed was able to secure a very complete and comprehensive settlement figure for me that will hopefully secure my financial burdens when further surgery on my injuries is required.

I highly recommend HCC and in particular, Mr Speed and wouldn't hesitate to hire them again.

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Angela

Angela

October 17, 2024

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Collected on:

Hit and run accident

This review is for a different branch.

The new team of solicitors and staff were good, The previous not so good, I didn’t like the way I was approached whilst in hospital and heavily drugged up, I can’t remember being in hospital never mind signing paperwork, If the new team hadn’t come in I was ready for leaving

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Max

Max

October 17, 2024

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Collected on:

Mistakes and delays

This review is for a different branch.

I'm in my 5th year of a case with HCC, it's not been a good experience - at all.

Changes of solicitor, errors, slow service.

Most recently a confidential medical document handling error that has caused significant issues in the case - only identified by myself (a common theme, all errors have only been caught by my reviews of paperwork) - which there seems little urgency to resolve.

Getting responses can take weeks. Not acceptable.

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Vayerr
Personal Injury

Matter Type:

Road Traffic Accident

Vayerr

August 21, 2024

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Collected on:

Ridiculous and Unprofessional

This review is for a different branch.

Joke of a company. I'd make a better solicitor after spending 5 mins on Google. Absolutely shocking communication with myself and between the team at HCC.

Case has been ongoing for 4 years now. Endless months without response to my emails and without any updates at all. 2 solicitors have quit and I wasn't informed till I rang and the 3rd one couldn't be bothered to contact me and once he has (only because I chased this up), he couldn't be less "useful" if he tried.

I've been told A, B, C and D by same and different solicitors but suddenly someone changes their mind and it's X, Y and Z.

No handover at all between solicitors, nobody knows anything, they try and steal money from you by claiming more needs to be paid despite VERY CLEAR paperwork stating otherwise but until you argue it and point it out, they won't take notice of.

Complaints team is absolutely unprofessional too. Been told complaint can take 8 weeks to be dealt with. It's been approx 20 weeks and not a single response to my follow ups. Next step is Ombudsman so that's where I'll be going.

Absolutely awful company. Do not recommend them at all. Wouldn't wish them on my worst enemy.

(Oh and I have everything in black and white clear emails so it isn't just a random rant)

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Wayne

Wayne

February 13, 2024

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Collected on:

Waste of time

This review is for a different branch.

Hi I have been dealing with my claim for 3 years plus, have had 2 points of contact both have wasted my time with little or no contact, Kieron Atherton

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amber
Personal Injury

Matter Type:

Car Accident

amber

October 05, 2023

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Collected on:

been waiting two years

This review is for a different branch.

i had an accident in October 2021 and hcc was supposed to be in charge of my whiplash claim as soon as i got the portal to document my accident the problems started such as not being able to fill in all details as website simply wouldn't allow it I've contacted via phone and email and am just told to wait for a response which I've now been waiting two years for i call minimum once a month since October 21 and in the past months ive noticed my calls are being ignored ? as if my numbers been black listed or something im absolutely appalled as i had even spoken to the manager nasima patel via call and email who assured me she would get back to me and now does nothing but ignore me if someone could give me a call on 07477880515 or email me at ambersheavynxxx@gmail.com would be great as only been wating 2 years thanks

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Leroy
Personal Injury

Matter Type:

Car Accident

Leroy

October 02, 2023

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Collected on:

If your reading this please find a new legal team your not crazy

This review is for a different branch.

Treated like a deceiver my case and injuries trivialised. Case not taken seriously coming up to 4 years of waiting because I wouldn’t accept the initial offer no medical help beyond the standard physio they offer over video call the MRI that shows my injury was ignored all the blame fell on the health professionals who has no governing body and can say what he wants when he wants and their is nothing you can do about it. If you want to see another healthcare professional they charge you personally.
If you having doubts about weather your being supported your not alone. The complaint office isn’t there to support you he just build a case against what you’re saying and ignore you for weeks if you disagree. Even the claims team that deals with this company cannot be traced. This has to be the worst legal team in the UK.

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Reviews collected from

Harry

Harry

October 19, 2020

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Collected on:

Harry

I was sent to this solicitor by my insurer after my car accident and I couldn't recommend them more, been a big help through the process we all hope not to go through times like after a car crash but it happens and these people couldn't help anymore perfect service.

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Brad

Brad

October 11, 2020

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Brad

Very polite and helpful, only thing i wasn't keen on was the delay in responding to emails and returning phone calls also receptionists was little rude at times

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butchy

butchy

September 30, 2020

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Collected on:

butchy

Because there reliable and professional

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Ian

Ian

September 25, 2020

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Collected on:

Ian

Some of the staff were really helpful and really responsive to emails, then I was changed handler & some communication from a particular member was very slow and repeated emails had to be sent to chase up.

Overall the end result was great, but I would of appreciated more communication via email response and this is my first ever claim and I never knew it took almost 9 months to complete.

I would use this firm again via my insurance

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Weekend

Weekend

September 11, 2020

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Collected on:

Weekend

A great law firm,very responsive and professional,would certainly recommend HCC solicitors,also working through the corona-virus pandemic and getting the job done! " DEDICATION" enough said.

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Horwich Cohen Coghlan Ltd are accredited by

accreditation

About this branch

Description

We are an award-winning law firm which represent clients and families who have experienced a life-changing injury or fatality. Since we launched our law firm we have been dedicated to representing people who have been catastrophically injured or have sustained a major trauma. Our lawyers, case workers and support staff all recognise the serious impact a life changing injury has on entire families, not just the individual who has been injured. Our ‘family first’ philosophy means that we consider the needs of your entire family and your loved ones in the event of a life-changing injury. We have formed formal partnerships and positive relationships with some of the UK’s leading charities and support organisations so we can extend our support to families beyond the legal process and financial compensation. For us, it’s about making sure you get the physical rehabilitation, emotional rehabilitation and financial compensation to help you get your life back on track.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
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