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Horwich Cohen Coghlan (HCC) Solicitors is an award-winning serious injury law firm with offices in Manchester, Birmingham and London. With more than 200 staff, we are able to deliver outstanding legal services to clients nationwide. Injury cases are handled by specialist teams across our Personal Injury department, and we use the latest technology and claims management software to ensure that that claims are progressed quickly without any compromise on service levels. Read more...
Horwich Cohen Coghlan Ltd
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Horwich Cohen Coghlan Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Cohen Coghlan Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Horwich Cohen Coghlan Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Horwich Cohen Coghlan Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Horwich Cohen Coghlan Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Horwich Cohen Coghlan Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Horwich Cohen Coghlan Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Horwich Cohen Coghlan Ltd.
Matter Type:
Chronic Pain
Anonymous,
Collected on:
Compassionate and understanding from start to finish. I cannot thank Nicole and her team enough for her help and advice over the last 2 years.
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Abbie
Collected on:
I just want to say a massive thank you to the amazing people who have assisted me during the past year or so. Nicole McCrann especially, she has been such an amazing help and always reassured me and answered any questions whether they were silly or needed more detail. I suffer with mental health issues and to have people in my corner who was able to adapt to my needs and my sons needs has been fantastic and you guys have made this process so much easier for me. Me and my son appreciate everything you have done with all our hearts.
Thank you so much for everything
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Verified review
This review has been left by a verified client who used Horwich Cohen Coghlan Ltd.
Matter Type:
Chronic Pain
KP ,
Collected on:
Estelle supported us for over 18 months during our ongoing case. She was always on the ball, gave us regular updates, sorted out medical appointments that we never had to wait long for at all. Her communication was always prompt and she explained everything to us clearly at every stage. We could not have asked for more from a solicitor. I could not recommend Estelle highly enough! Thank you for everything.
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Verified review
This review has been left by a verified client who used Horwich Cohen Coghlan Ltd.
Matter Type:
Chronic Pain
Edward,
Collected on:
Joe has been with us since the beginning. He understands the practical and emotional needs of not only the claimant but of the family too. He remains calm and practically helps at every step of the way, with guidance and empathy.
His attention to detail and memory for detail is impeccable and this is what’s needed to gain the best possible outcome which is what Joe done for us. We will be forever grateful.
A representative from Horwich Cohen Coghlan Ltd responded to this review on 18 March, 2025:
Thank you so much Edward for taking the time to provide this review. We're extremely pleased that we could help you.
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Jack
Collected on:
We had a complex and lengthy case regarding a road traffic accident. All involved had great skill and professionalism when dealing with the challenging legal side, which included multiple court cases across a span of 3 years. Also very candid in their communication and never hesitated in using more colloquial language when describing the legal terminology.
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Andrew
Collected on:
We were referred to Horwich Cohen Coghlan Ltd after our son was unfortunately involved in a road traffic accident, as expected these kind of incidents can take a long time to reach an end point but from the first introduction to the great team of legal experts up until the conclusion we were kept informed and updated throughout, we found each member of the team involved (special mentions to Nicole McCrann, Emma Neild and Lisa Anwyl !!!) to be friendly, approachable and professional and every aspect of the case was dealt with promptly and efficiently to give the best possible outcomes for success, we would not hesitate to recommend Horwich Cohen Coghlan Ltd to friends and family in the future !!
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sandy
Collected on:
When Joe and Kate visited me all the way to Devon they drove down to see me. They showed me such kindness and a difficult circumstances. They worked hard and tirelessly on this case which is appreciated. I can’t thank them enough. Also Joe came to the court case all the way from London Such a great team.
And Professionals. Can’t thank them enough highly recommend them.
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Luke
Collected on:
Following a head on collision in 2019 with an uninsured at-fault driver I was recommended HCC. I was assigned a fantastic solicitor, a Mr Joe Speed who was was professional and genuinely invested in my case. I required major surgery which impacted my career. Although the case did carry on for a good while (during Covid) and it seemed like there was a lot of hold ups due to the heel dragging of the Motor Insurers Bureau and the courts chasing the other driver to resolve the case, Mr Speed was able to secure a very complete and comprehensive settlement figure for me that will hopefully secure my financial burdens when further surgery on my injuries is required.
I highly recommend HCC and in particular, Mr Speed and wouldn't hesitate to hire them again.
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Angela
Collected on:
The new team of solicitors and staff were good, The previous not so good, I didn’t like the way I was approached whilst in hospital and heavily drugged up, I can’t remember being in hospital never mind signing paperwork, If the new team hadn’t come in I was ready for leaving
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Max
Collected on:
I'm in my 5th year of a case with HCC, it's not been a good experience - at all.
Changes of solicitor, errors, slow service.
Most recently a confidential medical document handling error that has caused significant issues in the case - only identified by myself (a common theme, all errors have only been caught by my reviews of paperwork) - which there seems little urgency to resolve.
Getting responses can take weeks. Not acceptable.
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giuseppe
Collected on:
They gave me Michelle Weaver as solicitor. Since I been given her she start to abuse me financially making charges which are never been clear.
Even I asked at beginning to be clear with charges, wrinting on email all the charges, I also Pray her to limit outlr relationship only for trustee bank account.
But she offer help for dealing with an issue not related to trustee bank account, ans I didn't know she was charging, cause she was all the time saying " Giuseppe I'm here to help, I only want to help". But Help doesnt mean charging 3k ? I help sono many people while I used to work for NHS before have an road bike accident and be permanent disable, I never charge for help people. Her charges never been clear, an email should have written down an cost , specially for me which I have a brain injury.
Why trustee bank account became an cash machine for lawyers. Why we keep be considerated parassiti of this society and
Keep to get abused by this people only because we are disable? Why we get blamed for all the problem this country has? Why?
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rachael
Collected on:
Looking for an update that's less vague.
Many thanks
Rach
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Imad
Collected on:
Had Joe Dodman and his team representing me for a motorbike accident I was involved in a couple years ago and I couldn’t have hoped for a better outcome. Updated me when it was relevant and was very clear in their communication throughout the whole process, couldn’t recommend them enough
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Carl
Collected on:
we found hcc Solicitors very proffesional and attentive managing our claim Vicky Hewes was always abrest of everything and kept us informed at all times It lasted a long time but she kept going and we will always be truly greatful for her endevours
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Michelle
Collected on:
Excellent, professional service from a highly competent, efficient, caring and compassionate team. Thank you 🙏🏻
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We understand that great service requires cutting edge IT and technology, but we also know that our people are the most important asset we have. Our exceptionally low staff turnover reflects the positive attitude and motivation across our departments, and the pride that the Horwich Cohen Coghlan team have in the work we do.
