
Verified review
This review has been left by a verified client who used Owen White Catlin.
Nicole Cullen
Collected on:
Review: Tia Oxlade ⭐️
I approached Owen White and Caitlin to help me with child arrangement proceedings in family law, and I was truly shocked by the exceptional service I received. As a legal aid customer, my previous experiences had been disappointing, but Owen White & Caitlin completely changed that perspective.
I was treated with the same level of care and attention as any paying customer, which was a refreshing change. My solicitor, Tia Oxlade, represented me throughout the year-long process, and I can’t praise her enough. Tia was incredibly efficient and professional from the start. She truly understood me as a person and treated me as an individual, rather than just another case. She took the time to understand my triggers, how I process things, and always made sure I had the space and time to reflect on decisions—particularly when I acted impulsively with my instructions. She truly wanted the best outcome for me and that showed throughout.
Her professionalism was outstanding. Tia was always available for calls, responded promptly to emails, and ensured I felt supported throughout the entire process. The barristers she arranged for my court hearings were fantastic, and their expertise was clearly a reflection of Tia's thorough preparation.
Before working with Owen White & Caitlin, I had a terrible experience with a firm in London, and I can hardly believe how different my experience was this time, for the same set of proceedings. I regret not finding Owen White & Caitlin sooner, as I’m confident my first experience would’ve been much more positive if they had represented me from the beginning.
Tia really took the time to break everything down for me. She explained each step of the process in a way I could understand, not just the legal jargon, but the logistics and the reasoning behind everything. She also helped me reflect on the reasons things went wrong the first time with my previous firm, which was incredibly valuable to ensure this didn’t happen second time round.
I just want to give a massive thank you to Tia. She was absolutely fantastic throughout the year and made me feel at ease every step of the way. If I ever need legal assistance again, I will be going straight to Owen White & Caitlin and requesting Tia, without a doubt. She knew my case inside and out, and even though she’s a very busy person, it was clear she treated my case with the utmost attention and care.
Thanks to Tia, I achieved the best possible outcome for my child. I honestly can’t thank her enough for her support!
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