Matter Type:
Litigation - Product liability claims
Peter
Collected on:
Genuinely very positive and supportive help
I had an unexpected consumer law problem regarding a very expensive tailor made item, sold as weatherproof but which leaked very badly at the first sign of rain. I wrote to the manufacturer within 30 days of its delivery rejecting the suit as not fit for its intended purpose and not of suitable quality, requesting a refund. The manufacturer defended its products.
Seeing that I was facing a stressful and protracted legal fight for my rights I contacted DF Legal and was put in touch with their Head of Litigation, Kam Zaman.
Kam was incredibly calm and helpful and gave me a huge amount on confidence about my case and what I should do next. He also stressed how DF Legal tries hard to minimise its costs.
I acted on Kam's advice and some 2 weeks later received the requested refund. I doubt that I would have pushed this as hard as I did for a satisfactory conclusion if I had not had Kam's backing.
All through this stressful and time consuming period I had Kam's calm and proactive advice giving me confidence. Thank you Kam and I'll be using DF Legal for all my legal needs in future.
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