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How Malcolm, Jack & Matheson Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Malcolm, Jack & Matheson Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Malcolm, Jack & Matheson Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 4%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Malcolm, Jack & Matheson Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Malcolm, Jack & Matheson Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Malcolm, Jack & Matheson Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Malcolm, Jack & Matheson Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Malcolm, Jack & Matheson Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    96
  • Very Good

    3
  • Average

    1
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kerry

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

New home purchases and sales

Kerry

November 20, 2024

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Very professional and thorough

Lynsey has been fantastic all the way through the house buying process, very quick to respond and very on the ball and good at explaining anything I wasn't sure about. Any issues were dealt with very quickly and efficiently and Lynsey was a pleasure to deal with. Highly recommended

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Kimberly

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Kimberly

November 20, 2024

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Family law - made a stressful experience a lot easier

Ralph has been a wonderful person to work with, I’ve been listened to and the information I was given in return set my mind at ease. I had faith in Ralph’s knowledge and experience, he kept me informed throughout the process and gave me info on the possible outcomes and processes. I can’t recommend Ralph enough for family matters

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Andrew

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Andrew

November 08, 2024

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Very good professional service from MJM, would certainly recommend.

Transaction went very well, kept updated throughout.

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Lesley

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Lesley

November 07, 2024

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First Class Service

On first meeting Lynne she put me at ease and I found her very approachable. This makes such a difference when you are going through a house sale which is such a stressful experience. I found the team of Lynne and Beth so helpful, supportive and efficient. The whole process went very smoothly and I would have no doubts in recommending their services.

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Keith

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Keith

October 31, 2024

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Very happy

This was my 1st time dealing with a will and it was made very clear and simple for me

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Sarah

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This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Sarah

October 24, 2024

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Stress-free solution

Ralph McCran was a blessing finalising my divorce. He explained everything so simply and set out the full process from the very beginning. Matters were resolved promptly and efficiently and I felt in safe hands throughout. I couldn't have asked for a more straightforward, prompt resolution. I only ever dealt with my solicitor direct, which was so refreshing. Would not hesitate to recommend.

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Alan

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Alan

October 24, 2024

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Wills and Powers of Attorney

Kelsey Cameron guided my wife and I through setting up Powers of Attorney and updating our wills.
Kelsey was welcoming, professional and friendly.
She talked us through the process in a clear and concise manner. Her advice was very helpful and she had a sound grasp of the nuances of our situation.

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Gillian

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Gillian

October 24, 2024

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Excellent experience.

Have used Malcom Jack for many years for house moves, always excellent service and needed a solicitor for another matter and my conveyancing solicitor passed me on to Ralph McCrann. Excellent service, he really listed to what I needed and advised me accordingly. Matter was dealt with promptly and to my complete satisfaction.

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Laura

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Laura

October 13, 2024

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Brilliant

As a first time buyer I knew nothing about the whole process and was apprehensive about it. Lynsey made it all seem straight forward. She was friendly, approachable, explained things fully and responded very quickly. The whole experience was extremely positive, I would certainly use her again and would highly recommend to others.

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Elaine

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Elaine

September 19, 2024

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Very Professional Service

I received a very professional service from Lynsey and she always got back with a speedy response and answered all my questions clearly and concisely. Would highly recommend.

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Reviews collected from

S

S

November 15, 2024

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A client

Lynsey provided a fantastic service in connection with the purchase of my mum's new home. She always responded to emails promptly and was very efficient in sorting out the issues that arose during the conveyancing process. This is the second time we have used Lynsey and we would have no hesitation in doing so in the future. Highly recommended.

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Donna

Donna

November 14, 2024

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Donna

The team at MJM has helped me with a number of family house sales and purchases and supported me through a divorce and arranging my will. They are always professional, friendly and efficient as well as approachable and easy to reach and I wouldn’t hesitate to recommend them to family and friends.

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Tanya

Tanya

October 31, 2024

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Tanya

Great service

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Stuart

Stuart

October 25, 2024

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Stuart

Very professional service. Put us both at ease. Explained the will & power of attorney process well.
Kelsey was a pleasure to work with.

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PANKAJ

PANKAJ

September 30, 2024

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PANKAJ

It's excellent experience with Malcolm Jack & Matheson for Solicitors Service.

Lynsey is highly professional and efficient Solicitor who handled and delivered from putting offer to entry date hassle-free on time.

Highly recommended for Lynsey Pender

Regards,
Pankaj

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Malcolm, Jack & Matheson Limited are accredited by

accreditation

About this branch

Description

assistance for over 100 years. As a small team we bring a personal touch to everything we do. Our combined experience, skills and knowledge mean that, while we are small, we are experts in what we do. Life is full of difficult decisions and tricky situations. Let us make the ride a little easier for you, with our range of legal, family and lifetime services. Based in Dunfermline, we’ve become a trusted name in the community for people to turn to when they need a solicitor they can truly rely on. For over 120 years we’ve been advising our clients on everything from writing wills to settling legal disputes. We’re estate agents too, and experts at helping you buy or sell your property. If you’re looking for your next home, be sure to tap into our skilled estate agency team, who can make your move as smooth as possible. Our clients are welcome to use our large private car park at the front of the building whilst attending at our office.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Family Law
    • Family law
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