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Malcolm, Jack & Matheson Limited

01383 723444
4.9/5
117 Client Reviews Leave a review

As a small team we bring a personal touch to everything we do. Our combined experience, skills and knowledge mean that, while we are small, we are experts in what we do. Life is full of difficult decisions and tricky situations. Let us make the ride a little easier for you, with our range of legal, family and lifetime services. Based in Dunfermline, we’ve become a trusted name in the community for people to turn to when they need a solicitor they can truly rely on. For over 120 years we’ve been advising our clients on everything from writing wills to settling legal disputes. Read more...

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Malcolm, Jack & Matheson Limited
Malcolm, Jack & Matheson Limited

Accreditations

accreditation
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Available lawyers at Malcolm, Jack & Matheson Limited

Lynsey Pender

5.0 out of 5
(45)
Solicitor

Steven Fell

5.0 out of 5
(18)
Solicitor

Ralph McCran

5.0 out of 5
(11)
Solicitor

Kelsey Cameron

4.9 out of 5
(9)
Solicitor

Lynne Ferguson

5.0 out of 5
(7)
Property Manager

Lyndsey McCran

5.0 out of 5
(2)
Solicitor

How Malcolm, Jack & Matheson Limited Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Malcolm, Jack & Matheson Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Malcolm, Jack & Matheson Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 3%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Malcolm, Jack & Matheson Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Malcolm, Jack & Matheson Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Malcolm, Jack & Matheson Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Malcolm, Jack & Matheson Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Malcolm, Jack & Matheson Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 2
385th / 4562
Housing & Property
2nd / 10
177th / 4234
Family Law
2nd / 9
268th / 3840
Wills, Trusts & Probate
2nd / 4
309th / 3493
Employment
1st / 1
398th / 3089

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    113

  • Very Good

    3

  • Average

    1

  • Poor

    0

  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kayleigh
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Kayleigh

March 04, 2025

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Collected on:

Selling home

Lynsey was lovely and sorted everything for me with my home sale

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Craig

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Craig

February 27, 2025

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Collected on:

Ralph

Used Ralph recently for several purposes over the past couple of years and he has been excellent. Excellent knowledge and focused on what was important for me and how we could achieve that. Would definitely recommend for anyone needing support.

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Anonymous
Housing & Property

Matter Type:

Residential Conveyancing

Anonymous

February 11, 2025

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Collected on:

Property sale

Steven dealt with the recent sale of my flat. I found him to be friendly, approachable and he kept me regularly updated throughout. I would have no hesitation in recommending Steven and MJM. You can be assured of a professional service from the staff at MJM and all with a modern and fresh approach. Thank you.

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Irene
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Irene

January 16, 2025

Report to admin

Collected on:

House sale

Positive responses and very friendly and approachable

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Ross
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Ross

December 31, 2024

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Collected on:

Great service

A very professional legal firm that I would recommend

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Ged
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Ged

December 08, 2024

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Collected on:

House purchase

I was very pleased with the service we got from Lynsey

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Carolyn
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Carolyn

December 03, 2024

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Collected on:

Great experience

Although I never met Lynsey in person, she was always available at the end of the phone. She was very professional and efficient and made the whole buying process straightforward and painless. Missives were concluded in less than a month, so I could quickly move into my new property.

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Kerry
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

New home purchases and sales

Kerry

November 20, 2024

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Collected on:

Very professional and thorough

Lynsey has been fantastic all the way through the house buying process, very quick to respond and very on the ball and good at explaining anything I wasn't sure about. Any issues were dealt with very quickly and efficiently and Lynsey was a pleasure to deal with. Highly recommended

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Kimberly
Family Law

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Child contact

Kimberly

November 20, 2024

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Collected on:

Family law - made a stressful experience a lot easier

Ralph has been a wonderful person to work with, I’ve been listened to and the information I was given in return set my mind at ease. I had faith in Ralph’s knowledge and experience, he kept me informed throughout the process and gave me info on the possible outcomes and processes. I can’t recommend Ralph enough for family matters

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Andrew
Housing & Property

Verified review

This review has been left by a verified client who used Malcolm, Jack & Matheson Limited.

Matter Type:

Residential Conveyancing

Andrew

November 08, 2024

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Collected on:

Very good professional service from MJM, would certainly recommend.

Transaction went very well, kept updated throughout.

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Reviews collected from

Peter

Peter

March 16, 2025

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Collected on:

Peter

I cannot recommend Lynsey Pender highly enough. She was incredibly knowledgeable, attentive, and always quick to respond. Her thorough approach gave me complete confidence throughout the process. Lynsey went above and beyond, handling unexpected issues with professionalism and efficiency—whether it was resolving problems with the driveway or addressing alterations the seller had made without the correct permissions. Her expertise and dedication made what could have been a stressful process so much smoother. If you’re looking for a solicitor who truly has your best interests at heart, Lynsey is the one to go to!

Especially if you are a first time buyer!

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Sam
Housing & Property

Matter Type:

Residential Conveyancing

Sam

March 10, 2025

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Collected on:

Sam

From start to finish, our solicitor Lynsey was thorough, efficient and guided us through the process which as first-time buyers was a big help!

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Lauren
Housing & Property

Matter Type:

Residential Conveyancing

Lauren

March 06, 2025

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Collected on:

Lauren

I previously purchased a house and was recommended Malcolm, Jack and Matheson. I contacted the firm and spoke to Steven Fell who assisted with my purchase. Steven was great from start to finish, he explained the whole process and made sure I was aware of what was going on at every stage. Highly recommend.

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Peter
Housing & Property

Matter Type:

Residential Conveyancing

Peter

February 18, 2025

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Collected on:

Peter

Lynsey Pender of MJ&M provided an excellent service, acting on a recent flat sale in Dunfermline. There was a Title inaccuracy that the purchaser wasn't willing to 'take a view' on. Lynsey promptly contacted the Keeper and had the Title quickly amended, causing minimal delay to the sale (now completed). I would have no hesitation in recommending Lynsey and MJ&M.

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James
Housing & Property

Matter Type:

Residential Conveyancing

James

February 04, 2025

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Collected on:

James

I recently purchased my first home and had Steve and Michelle supporting me the whole way. Steve was extremely diligent and helpful guiding me through the process (having very little knowledge myself). A really important factor for me, was how quickly you can get in contact. I’ve had frustrations in the past not being able to get in touch and this was the opposite! I could always easily and quickly speak with Steve. I would highly recommend them to anyone and I will continue to use Steve with anything in the future. Great team, very thankful for all their support and guidance!

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Malcolm, Jack & Matheson Limited are accredited by

accreditation

About this branch

Description

assistance for over 100 years. As a small team we bring a personal touch to everything we do. Our combined experience, skills and knowledge mean that, while we are small, we are experts in what we do. Life is full of difficult decisions and tricky situations. Let us make the ride a little easier for you, with our range of legal, family and lifetime services. Based in Dunfermline, we’ve become a trusted name in the community for people to turn to when they need a solicitor they can truly rely on. For over 120 years we’ve been advising our clients on everything from writing wills to settling legal disputes. We’re estate agents too, and experts at helping you buy or sell your property. If you’re looking for your next home, be sure to tap into our skilled estate agency team, who can make your move as smooth as possible. Our clients are welcome to use our large private car park at the front of the building whilst attending at our office.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Family Law
    • Family law
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