Matter Type:
Divorce
James
Collected on:
Poor service
Things started off well with Karen before she turned rather aggressive and cold towards me.. I was happy with her prompt responses and knowledge, but lately she missed emails from the other side and their deadlines, completely leaving me in the dark with no contact.
It was only after chasing her several times I received a fairly abrupt response. I cannot recommend Karen and I would feel she could have dealt with our communication issues better and more professionally as one would expect for a £250/hr solicitor.
She will no doubt respond with something meaningless but what's important is that she has let me down drastically in this case and at this stage she will just save face with a nonchalant response.
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