Ariana
Collected on:
Telephone advice
Had a very helpful telephone advice from Sam. He then followed up with an email.
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Helix Law Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Helix Law Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Helix Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Helix Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Helix Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Helix Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Helix Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Ariana
Collected on:
Had a very helpful telephone advice from Sam. He then followed up with an email.
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Ariana
Collected on:
Had a very helpful telephone advice from Sam. He then followed up with an email.
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Matter Type:
Pre-publication advice
Gemma
Collected on:
I called up to ask for some advice about a resolution dispute over an expensive purchase i believed i could have refunded. I didn't have to wait on the phone at all, was met with warmth and professionalism and was immediately passed to the appropriate member of staff. Free of charge, the advisor, Richard, listened to all my concerns and took a few key details. Without any sense of judgement, he gave me his opinion as a professional then advice on next steps, and explained clearly all the options he could see as open to me in my current situation. He also suggested links and options to explore that didn't require paying for legal fees and services.
Overall a very helpful, reassuring experience.
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Matter Type:
Debt and Bankruptcy
Sophie
Collected on:
I would just like to say how helpful Richard Chapman at Eastbourne offices has been. I feel so much more confident about my case now and would like to say thank you once again for the advice he gave me.
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Mladen
Collected on:
This review is for a different branch.
After them making mistake in my representation they have asked me to discontinue the claim. After I have asked to be compensated for any loss as result of poor advice they have returned with apology and no compensation offered. Also they have dropped me as a client after I suggested that I will look for legal advice on to a making a claim against them for all their unprofessionalism and lack of knowledge.
My experience is that they are not to be trusted.
Helix Law is a firm to stay away from.
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Nina
Collected on:
This review is for a different branch.
Ours was a long, complex property dispute which involved a life-altering sum of money. Alex’s specialist commercial and property litigation experience has brought about an EXCEPTIONAL win for us which, in part, I would put down to Alex’s prodigious skill in negotiation and mediation.
Despite being pitched against a very ‘challenging’ and difficult adversary, Alex maintained his astute pressure on our opponent to mediate, while steering us through the minefield of carefully orchestrated settlement offers that proved vital to our success in Court.
Through what was undeniably the most difficult 4 1/2 years of our lives, we found Alex and his colleague, Richard, unfalteringly patient and dedicated - always willing to explain the nuances of our legal argument. Whenever in receipt of some fallacious ‘war of words’ from our opponent’s solicitors, we were always heartened by the crucifying superior response that was immediately crafted by either Alex or Richard.
It was also a joy to observe a Judge’s own reliance in Court of Richard’s meticulous control of the sheer volume of paperwork that he had distilled into something manageable and logical.
Whilst always remaining mindful of costs, Helix were never afraid to pull in Counsel where needed and, ultimately, this teamwork led to a strategic and successful outcome for us.
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B
Collected on:
This review is for a different branch.
I needed some advice on whether to contest a claim or settle out of court. Helix and Chris Smith were very helpful, as they got back to me within the day and provided useful advice at no cost. They recognised that I was not seeking a formal consultation at this stage, so unlike other solicitors they did not withhold generic advice for the sake of charging a consultation fee.
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Sophie
Collected on:
This review is for a different branch.
Everything was too much trouble when it came to my case for this firm.
I was palmed off with a trainee most of the time.
On more than one occasion I found out information pertaining to my year-long battle to evict my tenant before they did.
I would definitely not recommend this company.
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Glenda
Collected on:
This review is for a different branch.
This is another review for a special person. Bianca O'Donnell has exceeded all my expectations for the second time and I want the world to know!
Full of knowledge and patience regarding my issues of being the defendant in a litigation case.
THANK YOU BIANCA --------- I'm sure we will speak again
Kindest regards Glenda Riddalls
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pauline
Collected on:
This review is for a different branch.
I called Helix Solicitors today asking for some advice on correctly filling out a Directions Questionnaire form. I was passed onto an appropriate member of the team to advise or assist me. I was transferred to Bianca who was so professional and extremely helpful. Bianca took the worry out of filling out the form, thank you so very much. I would highly recommend Helix Law.
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