Online Legal Services Solicitors Limited

01554 756952

OLS Solicitors – Family Law For You – are a dynamic and highly experienced family law Solicitors firm based in Llanelli and Swindon specialising in family law, divorce, relationships and financial matters.

Also known as - OLS Solicitors

Address
12 Murray Street
Llanelli
Carmarthenshire
Dyfed
SA15 1DZ
01554 756952
www.ols-solicitors.co.uk

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Accreditations

Other locations

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Available lawyers at Online Legal Services Solicitors Limited

Lucy Batstone

4.9 out of 5

(61)

Chartered Legal Executive

Lara Davies

Isabel Gillman

Georgina Hitchins

How Online Legal Services Solicitors Limited Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Online Legal Services Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Online Legal Services Solicitors Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%

Overpriced 7%

About Right 88%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Online Legal Services Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Online Legal Services Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Online Legal Services Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Family Law

1st / 9

45th / 3864

Wills, Trusts & Probate

1st / 1

441st / 3536

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

183
Very Good

18
Average

3
Poor

4
Awful

3

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Chris Rose

October 16, 2024

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Collected on:

Financial order

I choose this firm after my partner dealt with them prior to myself and was very impressed with their service.
I would recommend them 100% and my partner is going to use them again to make a will.

Lawyer named in this review:
Lara Davies

Lara Davies

A representative from Online Legal Services Solicitors Limited responded to this review on 18 October, 2024:

Thank you for your fantastic review Chris. We are delighted to hear you were impressed with our service and that Lara made a positive impact. We appreciate your recommendation and look forward to assisting your partner with their will.

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Verified review

Justin

October 10, 2024

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outstanding service

very rare to find both affordable and outstanding service.. thank you!

Lawyer named in this review:
Lara Davies

Lara Davies

A representative from Online Legal Services Solicitors Limited responded to this review on 11 October, 2024:

Thank you for your wonderful feedback! We're thrilled to hear you found our service both affordable and outstanding.

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Verified review

Suraya Ramoth kholil

October 09, 2024

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Collected on:

Divorce

Lara was a pleasure to work with. She was very determined. She always made me feel confident and ready to face anything. Lara was very approachable. I can't thank her enough.

Lawyer named in this review:
Lara Davies

Lara Davies

A representative from Online Legal Services Solicitors Limited responded to this review on 11 October, 2024:

Thank you for your wonderful feedback, Suraya. We’re thrilled to hear that Lara made such a positive impact during your experience. Your appreciation means a lot.

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Verified review

Benjamin,

October 04, 2024

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Collected on:

Great service, friendly, patient.

I went through a particularly long, drawn out divorce. OLS were patient and helpful. They communicated well and were friendly and professional. I recommend their services; great value.

A representative from Online Legal Services Solicitors Limited responded to this review on 08 October, 2024:

Dear Benjamin, Thank you for your kind feedback! We’re glad to hear that our team could provide patient and professional support throughout your divorce. Your recommendation is greatly appreciated! Best regards, Online Legal Services Solicitors Limited

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Verified review

Anonymous,

October 03, 2024

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Excellent - completed as expected.

Excellent. Quick responses, matter dealt with as expected and at quoted price.

A representative from Online Legal Services Solicitors Limited responded to this review on 04 October, 2024:

Thank you for your positive feedback! We're glad to hear that you received prompt responses and that your matter was handled as expected. Best regards, Online Legal Services Solicitors Limited

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Family Law

Verified review

Matter Type:

Fixed Fee Divorce

Sally,

October 02, 2024

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Collected on:

Superb support and communication.

Lucy was fantastic in supporting me at such a tricky time. I got the result I wanted with her help.

Lawyer named in this review:
Lucy Batstone

Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 04 October, 2024:

Thank you for your feedback, Sally. We're thrilled to hear that Lucy was able to support you and help achieve the result you wanted.

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Verified review

Anonymous,

September 27, 2024

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Collected on:

Value for money

It was such a relief to find a way of getting the financial order done in an affordable way. Thankyou OLS!

Lawyer named in this review:
Georgina Hitchins

Georgina Hitchins

A representative from Online Legal Services Solicitors Limited responded to this review on 30 September, 2024:

Thank you for your feedback. We're thrilled we could assist in getting the financial order done affordably and make the process easier for you. If you need help again, don’t hesitate to reach out.

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Family Law

Verified review

Matter Type:

Divorce

Thomas,

September 06, 2024

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I honestly don't know what I paid for.

I thought I'd paid for someone to handle my divorce as years of getting nowhere through various agencies had left me on the brink of suicide. I paid almost a thousand pounds and I was basically just 'pointed in right directions'. Nothing was done for me and I had to do all of the work. I award two stars because I did finally get divorced, but it was all down to me!

A representative from Online Legal Services Solicitors Limited responded to this review on 10 September, 2024:

We are unable to identify you from your review. Please contact us directly so we can look into this for you. Kind regards, Online Legal Services Solicitors

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Family Law

Verified review

Matter Type:

Fixed Fee Divorce

Anonymous,

August 30, 2024

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Collected on:

Excellent from start to finish

OLS supported me to complete a financial order. They were so good and efficient. I was worried about doing it on line, but I didn't need to. Good communication throughout. Thank you.

Lawyer named in this review:
Lara Davies

Lara Davies

A representative from Online Legal Services Solicitors Limited responded to this review on 02 September, 2024:

Thank you for sharing your experience. We’re delighted to hear that Lara's efficiency and communication helped you feel at ease with completing your financial order online. Our goal is to provide clear, reliable support throughout the process, and it’s rewarding to know we met your expectations.

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Family Law

Verified review

Matter Type:

Financial Matters

Anonymous,

August 28, 2024

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Collected on:

Consent Order provision

Helpful service, even though all done via email they were responsive and helpful to get the consent order complete and signed off by the courts. It was very efficient and didn’t take unnecessarily long.

Lawyer named in this review:
Lucy Batstone

Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 30 August, 2024:

Thank you for your feedback. We’re glad Lucy's responsive service and efficient process met your needs for completing the consent order. Best regards, Online Legal Services Solicitors Limited

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Reviews collected from

Katheryn

September 16, 2024

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Katheryn

Used their services to obtain a consent order. They were professional throughout the whole process, always available to answer any queries I had and considerably cheaper than the quote I had from a local law firm. Highly recommend!

A representative from Online Legal Services Solicitors Limited responded to this review on 18 September, 2024:

Hi Katheryn. Thank you for your positive review! We’re glad to hear that our team provided professional service, was responsive to your queries, and offered a more cost-effective solution than you found elsewhere. Your recommendation is greatly appreciated!

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Renata

August 26, 2024

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Renata

I recommend OLS Solicitors. Answered all of my questions and prepared the consent form. They work fast.

A representative from Online Legal Services Solicitors Limited responded to this review on 27 August, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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August 26, 2024

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A client

Great professional service. Took time to listen to my issue and then provided the service
Required in an easy and timely fashion.

A representative from Online Legal Services Solicitors Limited responded to this review on 27 August, 2024:

Thank you for your thoughtful review. We’re delighted to hear that you found our service both professional and timely. It’s important to us that we listen carefully to our clients’ issues and provide the necessary support in an effective manner. Your satisfaction is our priority, and we’re pleased that we could meet your needs.

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Robert

August 20, 2024

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Robert

Very straightforward and easy, responsive and helpful.

A representative from Online Legal Services Solicitors Limited responded to this review on 21 August, 2024:

Thank you, Robert. We’re pleased to hear that you found our service straightforward, responsive, and helpful. Your feedback is appreciated.

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Elaine

December 03, 2022

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Elaine

Solicitor was friendly and approachable however the firm lacked expertise in the family law matter we took to them. I'm sure in an uncontested divorce or amicable separation they would be more than adequate.

A representative from Online Legal Services Solicitors Limited responded to this review on 05 December, 2022:

Thank you for leaving feedback. However you have never instructed this firm with any matter, so we are unable to give a constructive reply.

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