Chartered Legal Executive at Online Legal Services Solicitors Limited

Lucy Batstone

Chartered Legal Executive

Lucy studied law at UWE and after graduation trained as a Legal Executive, with a view to cross-qualify as a Solicitor. Lucy mainly deals with divorce, family finance, domestic abuse and children cases, having joined OLS in 2018.

Unit 4, The Meads Business Centre, Ashworth Road, Bridgemead, SN5 7YJ

Licensed for 2 years

Practice Areas

Family Law, Wills, Trusts & Probate

4.9/5 67 Client Reviews 67
  • Wills, Trusts & Probate 11%
  • Family Law 89%
67 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Approachability

Reviews summary

  • Excellent
    63
  • Very Good
    4
  • Average
    0
  • Poor
    0
  • Awful
    0
Anonymous
Click to rate
Anonymous,
Verified Anonymous, Added 2 days ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
January 19, 2025 20250119134013

Will through Will Aid

4

Helpful and efficient service, staff were friendly and responded to our enquiries.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 21 January, 2025

Thank you for your kind feedback! We’re pleased to hear that you found our service helpful and efficient and that our staff were friendly and responsive to your enquiries. Your satisfaction is important to us, and we truly appreciate your trust in our team.

Was this review helpful? Yes

Debbie,
Verified Debbie, Added 5 days ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
January 16, 2025 20250116100504

Last and Final Will

5

OLS made the experience for myself writing my Last and Final Will so easy. I would recommend them.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 17 January, 2025

Thank you, Debbie, for your kind review. We're so glad to hear that you had a good experience with Lucy and the Wills team. Your recommendation is greatly appreciated.

Was this review helpful? Yes

Gregory,
Verified Gregory, Added 6 days ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
January 15, 2025 20250115222943

Mirror Will

5

Excellent, fast efficient service. Would definitely recommend.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 17 January, 2025

Hi Gregory. Thank you for your kind words! We're thrilled to hear that you received fast and efficient service. Your recommendation means a lot to us, and we’re here to help whenever you need us!

Was this review helpful? Yes

Christopher,
Verified Christopher, Added 6 days ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
January 15, 2025 20250115212002

Great service

5

First time user for wills, great service from Lorraine and Jack,provided all the necessary information to put will together.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 17 January, 2025

Hi Christopher. Thank you for your feedback! We’re so glad to hear that Lorraine and Jack provided you with excellent service and the necessary information to create your will. If you ever need further assistance, we’re always here to help!

Was this review helpful? Yes

Amanda,
Verified Amanda, Added 6 days ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
January 15, 2025 20250115202235

Efficient service

5

Really positive experience using OLS. Super efficient and responsive. Great customer service. Thank you as you made a stressful situation much easier and took away the anxiety of worrying about costs with a fixed price service.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 17 January, 2025

Hi Amanda. Thank you for your kind feedback! We’re thrilled to hear that we made your experience stress-free and efficient during your Family matter. It’s great to know our fixed-price service helped ease any concerns about costs. We’re always here to help if you need anything further.

Was this review helpful? Yes

Paul,
Verified Paul, Added 1 week ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
January 14, 2025 20250114173013

Divorce

5

They were very helpful and efficient, and excellent value.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 16 January, 2025

Hi Paul. Thank you for your feedback! We’re pleased to hear that you found our service helpful, efficient, and excellent value. If you need further assistance, we’re always here to help!

Was this review helpful? Yes

Suzanne Ford
Verified Suzanne Ford Added 2 months ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
November 14, 2024 20241114161318

Financial Order

5

Great solicitors, Lucy went above and beyond and helped me through the minefield of forms

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 18 November, 2024

Thank you for your fantastic feedback. We’re thrilled to hear that you had such a positive experience with our team. Lucy is truly dedicated to supporting our clients, and we’re so pleased she could guide you through the complexities of the forms. Your kind words mean a lot to us, and we’re always here if you need assistance in the future. Thank you for choosing our services.

Was this review helpful? Yes

Sally,
Verified Sally, Added 3 months ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
October 02, 2024 20241002173109

Superb support and communication.

5

Lucy was fantastic in supporting me at such a tricky time. I got the result I wanted with her help.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 04 October, 2024

Thank you for your feedback, Sally. We're thrilled to hear that Lucy was able to support you and help achieve the result you wanted.

Was this review helpful? Yes

Anonymous,
Verified Anonymous, Added 4 months ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
August 28, 2024 20240828202337

Consent Order provision

4

Helpful service, even though all done via email they were responsive and helpful to get the consent order complete and signed off by the courts. It was very efficient and didn’t take unnecessarily long.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 30 August, 2024

Thank you for your feedback. We’re glad Lucy's responsive service and efficient process met your needs for completing the consent order. Best regards, Online Legal Services Solicitors Limited

Was this review helpful? Yes

Catherine,
Verified Catherine, Added 4 months ago Report to admin
Collected whilst working at Online Legal Services Solicitors Limited
August 28, 2024 20240828200738

Excellent Service

5

Amazing service from this online solicitor. Used them for the Divorce final order. Such good value for money . Extremely helpful. I was worried about using an online service but didn’t want to spend lots of money on high street solicitors. Hopefully won’t have to use them again but wouldn’t hesitate to recommend them to someone else.

Lawyer named in this review: Lucy Batstone

A representative from Online Legal Services Solicitors Limited responded to this review on 30 August, 2024

Dear Catherine, Thank you for your feedback. We’re pleased to hear you found Lucy and our online service valuable and helpful. We appreciate your recommendation and hope everything is going well. Best regards, Online Legal Services Solicitors Limited

Was this review helpful? Yes

About Lucy Batstone

Lucy studied law at UWE and after graduation trained as a Legal Executive, with a view to cross-qualify as a Solicitor. Lucy mainly deals with divorce, family finance, domestic abuse and children cases, having joined OLS in 2018.

Languages Spoken: English

Contact Lucy Batstone

Address

Online Legal Services Solicitors Limited

Unit 4

The Meads Business Centre

Ashworth Road

Bridgemead

SN5 7YJ



Phone 01793 676278

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Legal Executive

Online Legal Services Solicitors Limited

?-present