After consulting the CAB, having had a couple of meetings with an Adviser, (face to face),
I decided that this problem was never going to be resolved without going legal. I had had considerable stress ,because of this totally 'trumped up' bill, issued by a Home Care Agency whose services I used during the early part of last year and when I advised them I wanted to seek help from a local Care Agency, I was presented with a huge bill, which was basically in lieu of a month's notice.
I was pretty sure that I had not signed their 'Terms or Conditions' and despite their protests to the contrary - when asked to prove this, their Director was not able to produce a single shred of evidence.
l asked the Director to send me proof of signature and she failed to do this over a period of nine months - this whole situation was very stressful as my husband was seriously ill and eventually sadly passed away.
By going to H G Walker, and consulting their Litigation Solicitor, he took on the case, suggesting that should there be no evidence, he could negotiate to offer just a small amount to the Agency.
We did this and I eventually offered just £500 - with H G Walker's legal fees, this course of action saved me over £3,800. Thank you HGW,