01258444481
Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. Read more...
Rutters
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Rutters on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rutters. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rutters and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Rutters performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rutters and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Rutters compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Rutters offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Anonymous
Collected on:
Confidence inspiring service
A representative from Rutters responded to this review on 23 April, 2025:
Thank you for your kind review! We're thrilled to hear that Matthew inspired confidence during your Wills matter. If you ever need further assistance, we’re here to help!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Michael
Collected on:
We approached Rutters Solicitors due to a bereavement and illness of two executors of our will. We approached Rutters for advice on how to proceed in making codicils to our existing will.
The procedure was outlined to apply codicils to the original will to make the necessary changes.
A very satisfactory conclusion to our requirements. The whole experience was very satisfactory.
A representative from Rutters responded to this review on 23 April, 2025:
Thank you for your kind review, Michael! We're glad Matthew and the Wills team could assist you in making the necessary amendments to your will during such a challenging time. We appreciate your feedback and are pleased to have met your expectations. If you need any further assistance, please don't hesitate to reach out!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Probate
Derek
Collected on:
Was very pleased with Rutters regarding both the sale of my late father's property and dealing with the probate. Communication was very good.
A representative from Rutters responded to this review on 31 March, 2025:
Thank you for your positive feedback, Derek. We're glad to hear you were pleased with our service during the sale and probate process. We appreciate your trust in Rutters!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Gloria
Collected on:
found Matthew friendly and helpful answering all my questions, which were many and offering good advise
A representative from Rutters responded to this review on 03 March, 2025:
Hi Gloria. Thank you for your feedback! We're glad to hear that Matthew was friendly, helpful, and provided great advice. We'll be sure to pass on your kind words!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Lesley
Collected on:
Matthew has been extremely helpful, pleasant and polite, he has made me feel at ease by his knowledge and understanding. I will definitely recommend Matthew.
A representative from Rutters responded to this review on 17 February, 2025:
Hi Lesley. Thank you for your feedback! We're delighted to hear that Matthew's knowledge and professionalism made you feel at ease. Your recommendation means a lot! If you ever need assistance again, don’t hesitate to reach out.
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Lasting power of attorney
Rebecca
Collected on:
Matt Billingsley prepared PoA documentation for me. The process was clear and straightforward, with good use of an initial video call. This was helpful in working through one potentially sensitive clause in the document. Would definitely recommend.
A representative from Rutters responded to this review on 17 February, 2025:
Hi Rebecca. Thank you for your feedback! We're glad to hear that Matt Billingsley made the Power of Attorney process clear and straightforward, especially with the use of a video call to address any sensitive clauses. Your recommendation means a lot, and we truly appreciate your trust. If you ever need assistance again, we’d be happy to help!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Debra
Collected on:
What we needed was someone who could explain the process, and understand our situation to gain the best result.
Matt made us feel at ease from start to finish, and we can relax knowing our Wills are in place.
A representative from Rutters responded to this review on 10 February, 2025:
Thank you for your kind words, Debra. We're so glad Matt could make the process easy to understand and provide peace of mind with your Wills.
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Ray Bradfield
Collected on:
It has been a pleasure to deal with Matthew Billingsley concerning my Will. He has shown considerable empathy and taken pains to ensure that my wishes have been understood and met by drafting them in clear terms. Any questions I may have had have been answered fully. I am grateful for his professionalism and courtesy.
A representative from Rutters responded to this review on 28 January, 2025:
Thank you for your kind feedback, Ray! We're so pleased to hear that Matthew provided you with such empathetic and professional service for your wills, trusts and probate matter. It's great to know your wishes were carefully understood and addressed. We truly appreciate your trust in us!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Austin
Collected on:
An excellent and professional service, carefully and simply explained pointing out the nuances that should be considered when formulating a Will to ensure your wishes are carried out for your remaining family and benefactors.
A personal and professonal service delivered appropriately and promptly.
A representative from Rutters responded to this review on 27 January, 2025:
Thank you for your thoughtful feedback, Austin. We're pleased to hear that you found Matthew and our will-writing service excellent and professional. Ensuring clarity and addressing important nuances is our priority, and we're glad we could provide a personal and prompt experience for you.
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Chris Boyd
Collected on:
Very good, very professional on such an emotional subject
A representative from Rutters responded to this review on 27 January, 2025:
Thank you for your kind feedback, Chris. We're glad to hear you found our service professional and supportive during such an emotional time. We truly appreciate your trust in us and Matthew.
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Matter Type:
Wills
Anne
Collected on:
Great place for sorting out a Will
A representative from Rutters responded to this review on 25 February, 2025:
Thank you for your feedback, Anne. We're pleased you were happy with our service. Thank you for using us.
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Matter Type:
Probate
Andy
Collected on:
Rutters have been my family's solicitors for 3 generations in dealing now with mother's probate they've been very helpful- It's great to recognise that Matthew Billingsley, epitomizes the traditional values - integrity & personal service, principles on which this locally based firm is proudly based.
I can thoroughly recommend Rutters
A representative from Rutters responded to this review on 25 July, 2022:
Thank you Andy for your review. I will pass your lovely comments onto Matthew.
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Matter Type:
Lasting power of attorney
Ilan
Collected on:
I recommend this law firm as a first choice in the Shaftesbury ,Sturminster Newton and Gillingham area
They are always reliable, approachable, accurate ,conscientious and ethical.
I must praise Matt Billingsley for his very thoughtful and kind approach to any client of mine he provides legal advice for
I have recommended numerous clients to Rutters over the last 20 years and my clients feedback has always been positive
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Matter Type:
Lasting power of attorney
The
Collected on:
Very helpful and professional service. Highly recommend this solicitor for all your needs.
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Matter Type:
Wills
James
Collected on:
We last dealt with Rutters 30 years ago. Friendly, helpful fast response then and now, many years later the same high level of courtesy, interest in our issue and fast response.
Many thanks to the kind receptionist at Stalbridge and the advice and action by Mathew Billingsley at the Sturminster office.
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Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. We offer a wide range of services for you and your business. Take a look at our services and see how we can assist you. You can be comfortable in the knowledge that everyone who deals with your work is an experienced professional giving you specialist legal help when required with traditional values and a personal touch and all for a very competitive price.
