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How Rutters Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Rutters on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rutters. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rutters and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Rutters performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rutters and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Rutters compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Rutters offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    330
  • Very Good

    7
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Lesley

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Lesley

February 14, 2025

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Collected on:

Will writing

Matthew has been extremely helpful, pleasant and polite, he has made me feel at ease by his knowledge and understanding. I will definitely recommend Matthew.

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Rebecca

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Lasting power of attorney

Rebecca

February 13, 2025

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Collected on:

pleasant and efficient

Matt Billingsley prepared PoA documentation for me. The process was clear and straightforward, with good use of an initial video call. This was helpful in working through one potentially sensitive clause in the document. Would definitely recommend.

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Debra

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Debra

February 07, 2025

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Collected on:

Completely relaxed and approachable

What we needed was someone who could explain the process, and understand our situation to gain the best result.
Matt made us feel at ease from start to finish, and we can relax knowing our Wills are in place.

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Ray Bradfield

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Ray Bradfield

January 27, 2025

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Collected on:

Empathetic and Professional

It has been a pleasure to deal with Matthew Billingsley concerning my Will. He has shown considerable empathy and taken pains to ensure that my wishes have been understood and met by drafting them in clear terms. Any questions I may have had have been answered fully. I am grateful for his professionalism and courtesy.

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Austin

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Austin

January 24, 2025

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Rutters Review - Mathew Billingsley

An excellent and professional service, carefully and simply explained pointing out the nuances that should be considered when formulating a Will to ensure your wishes are carried out for your remaining family and benefactors.
A personal and professonal service delivered appropriately and promptly.

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Chris Boyd

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Chris Boyd

January 23, 2025

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Collected on:

New Will

Very good, very professional on such an emotional subject

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Anonymous

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Anonymous

January 21, 2025

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Collected on:

Review and update of wills

Excellent service very supportive of our need for both office and home visit

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John Boother

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

John Boother

January 20, 2025

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Collected on:

Review of will services

Very professional and timely service with the bonus that the office is close to home..

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Margaret Heap

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Lasting power of attorney

Margaret Heap

January 11, 2025

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Collected on:

LPA & IHT advice

We wouldn't have known where to begin without Matthew's advice. We are very satisfied and would recommend Rutters.

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Jim Sutton

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Jim Sutton

January 08, 2025

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Collected on:

Preparation of Will

Matt was extremely helpful and has a very pleasant manner. He is very knowledgeable whilst setting a relaxed environment for discussion. I would highly recommend Matt.

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Reviews collected from

Andy

Matter Type:

Probate

Andy

July 22, 2022

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Andy

Rutters have been my family's solicitors for 3 generations in dealing now with mother's probate they've been very helpful- It's great to recognise that Matthew Billingsley, epitomizes the traditional values - integrity & personal service, principles on which this locally based firm is proudly based.
I can thoroughly recommend Rutters

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Ilan

Matter Type:

Lasting power of attorney

Ilan

June 13, 2022

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Ilan

I recommend this law firm as a first choice in the Shaftesbury ,Sturminster Newton and Gillingham area
They are always reliable, approachable, accurate ,conscientious and ethical.
I must praise Matt Billingsley for his very thoughtful and kind approach to any client of mine he provides legal advice for
I have recommended numerous clients to Rutters over the last 20 years and my clients feedback has always been positive

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James

Matter Type:

Wills

James

December 07, 2020

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James

We last dealt with Rutters 30 years ago. Friendly, helpful fast response then and now, many years later the same high level of courtesy, interest in our issue and fast response.
Many thanks to the kind receptionist at Stalbridge and the advice and action by Mathew Billingsley at the Sturminster office.

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anon

Matter Type:

Purchase and Sale

anon

January 25, 2025

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anon

A1 service. Quicker than the competition to resolve.

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Rutters are accredited by

accreditation
accreditation

About this branch

Description

Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. We offer a wide range of services for you and your business. Take a look at our services and see how we can assist you. You can be comfortable in the knowledge that everyone who deals with your work is an experienced professional giving you specialist legal help when required with traditional values and a personal touch and all for a very competitive price.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Annulment
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Domestic Abuse
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Freehold Enfranchisement
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Employment of farm workers
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Alternative Dispute Resolution (ADR)
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Employment - business
    • Partnership and LLP law
    • Sales and Purchases
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment