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Rutters

01258444481
5.0/5
281 Client Reviews Leave a review

Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. Read more...

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Rutters
Rutters

Accreditations

accreditation

Other locations

Other locations

Rutters
have 2 other locations

Spring Corner
Gillingham
SP8 4AW

2 Bimport
Shaftesbury
SP7 8AY

Spring Corner
Gillingham
SP8 4AW

2 Bimport
Shaftesbury
SP7 8AY

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Available lawyers at Rutters

Duncan Weir

5.0 out of 5
(62)
Solicitor

Matthew Billingsley

5.0 out of 5
(53)
Solicitor

Catharine Morrison

5.0 out of 5
(30)
Solicitor

Julia Izzard

5.0 out of 5
(25)
Solicitor

Claire Coffin

5.0 out of 5
(14)
Solicitor

Stephanie Foster

5.0 out of 5
(14)
Private Client Executive

Natasha Evans

4.9 out of 5
(13)
Solicitor

Rachel Barlow

5.0 out of 5
(10)
Solicitor

Genette Gale

5.0 out of 5
(6)
Solicitor

Holly Morgan

5.0 out of 5
(1)
Trainee Solicitor

Amy Hennicker

0.0 out of 5
(0)
Conveyancer

James Wood

0.0 out of 5
(0)
Head of Dispute Resolution

Kylie Bourne

0.0 out of 5
(0)
Conveyancing Executive

How Rutters Compares

Value for money

This firm - 100%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Rutters on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rutters. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rutters and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Rutters performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rutters and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Rutters compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Rutters offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 1
179th / 4662
Company & Commercial
1st / 1
206th / 4424
Housing & Property
1st / 1
569th / 4270
Family Law
1st / 2
355th / 3864
Wills, Trusts & Probate
1st / 2
242nd / 3533
Commercial Property
1st / 1
233rd / 3351
Employment
1st / 1
251st / 3128
Money & Tax
1st / 1
116th / 1854
Agriculture
1st / 1
102nd / 597

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    278

  • Very Good

    3

  • Average

    0

  • Poor

    0

  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jules
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Disputed Probate

Jules

November 21, 2024

Report to admin

Collected on:

Will service excellent

We had Matthew set up our wills for us. We did this via an initial zoom meeting to introduce ourselves as we lived a little far from the office. Matthew was helpful, polite, informed and pleasant to speak with. The process was very smooth and any queries we had were answered straight away. We highly recommend Matthew at Rutters to offer you an easy procedure though their wills service. Thankyou Matthew!

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Robert & Bryony Harris
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Probate

Robert & Bryony Harris

November 14, 2024

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Collected on:

Wills

Matthew was extremely helpful, provided us with all the information we required and made talking about Wills very easy. Many thanks Matthew

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Connie

Connie

November 11, 2024

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Collected on:

Professional honest and friendly staff

Staff have been so kind and helpful throughout this transaction.

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J Milne
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Probate

J Milne

November 06, 2024

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Collected on:

A will written by Matthew Billingsley

Matthew was friendly, professional and efficient. The other staff members I spoke with on the phone and in the office were the same - I highly recommend using Rutters Solicitors.

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Ashley Lock
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Probate

Ashley Lock

November 06, 2024

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Collected on:

Excellent Service

Matt helped us with our wills and was great making sure everything was just how we wanted it. Would recommend highly and would use Rutters/Matt's services again.

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Jo

Verified review

This review has been left by a verified client who used Rutters.

Jo

November 05, 2024

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Collected on:

Will writing

Matt couldn't do enough for us. A more complex need to include a discretionary trust fund to be put in place for our son with SEN.
Matt is extremely knowledgeable in this area and talked us through the whole process.

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Janey brine
Wills, Trusts & Probate

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Probate

Janey brine

November 04, 2024

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Collected on:

Easy and human!

After a turbulent time I had to rewrite my will,Matthew was really good,it was Covid time so on the phone,but he was so helpful,friendly and just human. He didn’t blind me with jargon and handled my distress very sensitively. Four years on and I needed to upgrade my will, this time I was back to being me and he was still human,and happy to help,explaining what I wanted to do was easy and all done efficiently. Would recommend.

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Jane G

Verified review

This review has been left by a verified client who used Rutters.

Jane G

October 31, 2024

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Collected on:

Review of Will

It was suggested that I contact Matthew with regards to reviewing my will. I was very impressed with Matthew customer service, listening skills and advice.
I received a copy of my will and following Matthew's advice I check it and considered whether it ticked all my required boxes.
I decided to make adjustments, these were completed on my return visit to the office and I happily signed my updated will at the end of our meeting.

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frabjous

Verified review

This review has been left by a verified client who used Rutters.

frabjous

October 29, 2024

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Collected on:

Matthew Billingsley

Since I've ticked all the descriptions below, I think you've all the details you require

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Bob & Wendy

Verified review

This review has been left by a verified client who used Rutters.

Bob & Wendy

October 28, 2024

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Collected on:

Trust Set Up

Mattthew has answered our questions, offered good advice and actioned the subsequent matters.

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Reviews collected from

Andy

Andy

July 22, 2022

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Collected on:

Andy

Rutters have been my family's solicitors for 3 generations in dealing now with mother's probate they've been very helpful- It's great to recognise that Matthew Billingsley, epitomizes the traditional values - integrity & personal service, principles on which this locally based firm is proudly based.
I can thoroughly recommend Rutters

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The

The

October 01, 2021

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Collected on:

The

Very helpful and professional service. Highly recommend this solicitor for all your needs.

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James

James

December 07, 2020

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Collected on:

James

We last dealt with Rutters 30 years ago. Friendly, helpful fast response then and now, many years later the same high level of courtesy, interest in our issue and fast response.
Many thanks to the kind receptionist at Stalbridge and the advice and action by Mathew Billingsley at the Sturminster office.

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Adam

Adam

December 19, 2023

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Collected on:

Adam

Super helpful and friendly service

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Helen

Helen

May 14, 2023

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Collected on:

Helen

Rachel helped us with a very complicated sale/purchase for over a year. She is friendly, professional, approachable and so knowledgeable. Communication was great, no question went unanswered! We wouldn’t use anyone else now. Thanks again, Rachel

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Rutters are accredited by

accreditation

About this branch

Description

Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. We offer a wide range of services for you and your business. Take a look at our services and see how we can assist you. You can be comfortable in the knowledge that everyone who deals with your work is an experienced professional giving you specialist legal help when required with traditional values and a personal touch and all for a very competitive price.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Annulment
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Domestic Abuse
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Freehold Enfranchisement
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Employment of farm workers
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Alternative Dispute Resolution (ADR)
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Employment - business
    • Partnership and LLP law
    • Sales and Purchases
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment