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How Rutters Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Rutters on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rutters. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 7%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rutters and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Rutters performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rutters and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Rutters compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Rutters offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    351
  • Very Good

    7
  • Average

    1
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Eric

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Lasting power of attorney

Eric

March 30, 2025

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Collected on:

Seamless

Being aged we were a little apprehensive entering the world of official forms and legalities. But, your provider was brilliant, talked us through every stage and made sure we understood all that was conveyed to us. She was brilliant. We cannot thank you enough!

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Greg

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Greg

March 27, 2025

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Collected on:

WIll

Professional and informative service. Answered my questions and were very knowledgeable.

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Anonymous

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Anonymous

March 26, 2025

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Collected on:

Excellent service

I had a will drawn up through the Will Aid scheme. Brilliant service and quick turn around. Even though Rutters did it for 'free' it felt like they still treated me as they would anyone else. Can't recommend them enough and will definitely use them the next time I need a solicitor. Natasha herself was excellent. Thank you.

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Anonymous

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Anonymous

March 18, 2025

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Collected on:

Timely Transaction

Duncan was very personable and helpful throughout. He responded to emails quickly and explained everything clearly. He produced our wills within the suggested time frame. My husband and I will be happy to consult him in future.

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Helen

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Helen

March 13, 2025

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Collected on:

Change to will

I had wanted to adjust my will, which was carried out with sensitivity and the absolute discretion I had requested.

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Michael

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Michael

March 10, 2025

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Collected on:

Consultation for free wills service - British Legion

Duncan was very calm, friendly and efficient. He answered all my queries clearly and fully. An excellent service. I would highly recommend him.

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Bryony

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Divorce

Bryony

March 04, 2025

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Collected on:

Highly recommend!

Genette was incredible. She was reassuring and kind during a turbulent and upsetting situation. She made sure I fully understood each step of the process and was available to answer questions and queries whenever I had one. I would highly recommend Genette to everyone.

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Roger

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Roger

March 03, 2025

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Collected on:

Our Experience

Receptionist friendly, welcoming, and helpful. Thank you.
Our straightforward requirements handled with speed and efficiency and would be happy to recommend to others.

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Brian

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Wills

Brian

February 24, 2025

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Collected on:

New Will

As always - excellent and prompt service.

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Reviews collected from

Helen

Matter Type:

Residential Conveyancing

Helen

May 14, 2023

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Collected on:

Helen

Rachel helped us with a very complicated sale/purchase for over a year. She is friendly, professional, approachable and so knowledgeable. Communication was great, no question went unanswered! We wouldn’t use anyone else now. Thanks again, Rachel

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Marg

Matter Type:

Lasting power of attorney

Marg

August 19, 2022

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Collected on:

Marg

All so very professional and friendly would recommend to everyone

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ian

Matter Type:

Lasting power of attorney

ian

November 05, 2019

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Collected on:

ian

Front door was tricky to open but the staff were to hand and they were very friendly

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Rutters are accredited by

accreditation
accreditation

About this branch

Description

Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. We offer a wide range of services for you and your business. Take a look at our services and see how we can assist you. You can be comfortable in the knowledge that everyone who deals with your work is an experienced professional giving you specialist legal help when required with traditional values and a personal touch and all for a very competitive price.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Annulment
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Domestic Abuse
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Freehold Enfranchisement
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Employment of farm workers
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Alternative Dispute Resolution (ADR)
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Employment - business
    • Partnership and LLP law
    • Sales and Purchases
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment