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How Rutters Compares

Value for money

This firm - 100%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Rutters on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rutters. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 12%
About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rutters and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Rutters performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rutters and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Rutters compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Rutters offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    278
  • Very Good

    3
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Eileen Piper

Verified review

This review has been left by a verified client who used Rutters.

Eileen Piper

November 20, 2024

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Collected on:

Sale of my property

So helpful and patient and approachable. Very prompt in dealing with any queries . Very many thanks

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Phil Rowe

Verified review

This review has been left by a verified client who used Rutters.

Phil Rowe

October 31, 2024

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Divorce

Having to go through/dealing with a divorce is a very difficult and stressful time. Genette from the outset was extremely helpful and supportive. Matters were dealt with promptly and I always felt that I was getting the utmost attention.

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Anonymous

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This review has been left by a verified client who used Rutters.

Anonymous

October 30, 2024

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Mirror Wills Prepared

We met with Duncan Weir and his assistant and our wills were prepared quickly and efficiently with good advice being given on circumstances we had not considered.

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Tiggy Walker

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This review has been left by a verified client who used Rutters.

Tiggy Walker

October 30, 2024

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Efficient friendly and helpful service

We needed to update my husband's will. The will was changed extremely quickly. and as my husband is housebound, Duncan and his assistant came to our home for the signing. It could not have been easier or more delicately handled.

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A Scottish Perspective

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Inheritance Act claims

A Scottish Perspective

October 19, 2024

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Feedback with regards to Julia Izzard

Julia has been managing the Estate of one of my late relatives who resided in England. She provided regular and detailed updates on the status / progress of the various financial components throughout the lengthy inheritance process. I would highly recommend her services.

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Keith Cowan

Verified review

This review has been left by a verified client who used Rutters.

Matter Type:

Divorce

Keith Cowan

September 30, 2024

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Collected on:

Divorce

From the very first phone call, to the last e-mail, Genette has been so professional, so helpful, friendly, and her advise was invaluable.
Genette made what was a very tricky process, go as smooth as possible.
She constantly kept me up to date and informed as to what was happening for each stage of my divorce.
I know it wasn't as straightforward as we'd have liked, but her patience, and understanding was comforting to me in what was a very stressful time.
I have no hesitation in recommending Genette to any future customers.
Thank you so much for all your hard work.

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Leslie

Leslie

August 29, 2024

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Can't improve upon perfection

Everything ran efficiently and smoothy during a stressful period, Natasha was professional and kept me well informed

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Brian

Brian

August 27, 2024

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Great service

Overall service excellent

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James

James

August 27, 2024

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In my case, I had no issues which needed further identification

A both plesant and professional company to conduct business with, something hard to find these days!

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Anonymous

Anonymous

August 19, 2024

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Professional, friendly and attentive

Glad of the air con on the day we called!

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Reviews collected from

Adam

Adam

December 19, 2023

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Adam

Super helpful and friendly service

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Helen

Helen

May 14, 2023

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Helen

Rachel helped us with a very complicated sale/purchase for over a year. She is friendly, professional, approachable and so knowledgeable. Communication was great, no question went unanswered! We wouldn’t use anyone else now. Thanks again, Rachel

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Marg

Marg

August 19, 2022

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Marg

All so very professional and friendly would recommend to everyone

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Ilan

Ilan

June 13, 2022

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Ilan

I recommend this law firm as a first choice in the Shaftesbury ,Sturminster Newton and Gillingham area
They are always reliable, approachable, accurate ,conscientious and ethical.
I must praise Matt Billingsley for his very thoughtful and kind approach to any client of mine he provides legal advice for
I have recommended numerous clients to Rutters over the last 20 years and my clients feedback has always been positive

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Martha

Martha

November 15, 2019

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Martha

Quick, professional and realistic advice, support and guidance .... no more need be said.

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Rutters are accredited by

accreditation

About this branch

Description

Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. We offer a wide range of services for you and your business. Take a look at our services and see how we can assist you. You can be comfortable in the knowledge that everyone who deals with your work is an experienced professional giving you specialist legal help when required with traditional values and a personal touch and all for a very competitive price.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Annulment
    • Change of name
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Domestic Abuse
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Freehold Enfranchisement
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of Way and Rights to Light
    • Second charges
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Employment of farm workers
    • Farm partnerships and corporate structures
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Alternative Dispute Resolution (ADR)
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Employment - business
    • Partnership and LLP law
    • Sales and Purchases
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment