01747852377
Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. Read more...
Rutters
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Rutters on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rutters. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rutters and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Rutters performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rutters and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Rutters compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Rutters offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Rutters.
Jane
Collected on:
I received friendly, prompt, excellent service from Rutters for preparing my new will and agreeing to take on my affairs in the near future.
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Adrian
Collected on:
Approachable, kind and efficient. What more could you want?
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Verified review
This review has been left by a verified client who used Rutters.
Colin Bryant
Collected on:
First of all let me thank Amy for her help and assistance.
This should have been a simple transaction, but turned into a stressful and prolonged business. Mainly due once again to solicitors dragging their feet and getting things wrong. Rutters are exempt from this comment. I am grateful to Amy for keeping me fairly calm during this period, and doing what she could to ease the conveyance along. I don't know how she puts up with the rubbish solicitors put out. May I suggest, that as she is the public face of Rutters, that she is given a pay rise.
A representative from Rutters responded to this review on 14 April, 2025:
Hi Colin. Thank you so much for your kind and honest feedback. We're truly sorry the overall process was more stressful than it should have been, but we’re incredibly glad Amy was able to support you through it and help keep things moving. She really does go above and beyond for our clients, and your lovely words (especially the well-deserved pay rise suggestion!) will absolutely make her day. We’ll be sure to pass them along to both Amy and the wider team. Thank you again for your patience and trust in Rutters—we're grateful to have been able to assist you.
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Eric
Collected on:
I found my dealings with Rutters to be excellent, for which many thanks.
A representative from Rutters responded to this review on 02 April, 2025:
hank you for your kind words, Eric! We're so glad to hear that you had a positive experience with Holly and the Wills team. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Lasting power of attorney
Eric
Collected on:
Being aged we were a little apprehensive entering the world of official forms and legalities. But, your provider was brilliant, talked us through every stage and made sure we understood all that was conveyed to us. She was brilliant. We cannot thank you enough!
A representative from Rutters responded to this review on 31 March, 2025:
Thank you for your wonderful feedback, Eric. We're so glad to hear that Holly made the process clear and comfortable for you. We truly appreciate your trust and are happy we could assist you!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Purchase and Sale
Anthony
Collected on:
Efficient, professional at all levels for both the probate application and sale of the property. Transparent costs and overall good value.
A representative from Rutters responded to this review on 31 March, 2025:
Thank you for your kind words, Anthony. We're pleased to hear you found our service efficient, professional, and transparent.
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Greg
Collected on:
Professional and informative service. Answered my questions and were very knowledgeable.
A representative from Rutters responded to this review on 31 March, 2025:
Thank you for your kind feedback, Greg! We're glad to hear that you found the Wills service provided by Duncan professional, informative, and knowledgeable. We appreciate your trust in us!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Anonymous
Collected on:
I had a will drawn up through the Will Aid scheme. Brilliant service and quick turn around. Even though Rutters did it for 'free' it felt like they still treated me as they would anyone else. Can't recommend them enough and will definitely use them the next time I need a solicitor. Natasha herself was excellent. Thank you.
A representative from Rutters responded to this review on 27 March, 2025:
Thank you for your feedback! We're so glad to hear that Natasha provided excellent service and made you feel well taken care of, even through the Will Aid scheme. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Anonymous
Collected on:
Duncan was very personable and helpful throughout. He responded to emails quickly and explained everything clearly. He produced our wills within the suggested time frame. My husband and I will be happy to consult him in future.
A representative from Rutters responded to this review on 20 March, 2025:
Thank you for your feedback. We're glad Duncan could assist you with your wills and provide clear, timely support. We look forward to working with you again in the future!
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Verified review
This review has been left by a verified client who used Rutters.
Matter Type:
Wills
Helen
Collected on:
I had wanted to adjust my will, which was carried out with sensitivity and the absolute discretion I had requested.
A representative from Rutters responded to this review on 14 March, 2025:
Thank you for your kind words, Helen! We're pleased to hear that Duncan handled your will adjustment with the sensitivity and discretion you needed!
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Adam
Collected on:
Super helpful and friendly service
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Matter Type:
Residential Conveyancing
Helen
Collected on:
Rachel helped us with a very complicated sale/purchase for over a year. She is friendly, professional, approachable and so knowledgeable. Communication was great, no question went unanswered! We wouldn’t use anyone else now. Thanks again, Rachel
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Matter Type:
Lasting power of attorney
Marg
Collected on:
All so very professional and friendly would recommend to everyone
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Matter Type:
Wills
Martha
Collected on:
Quick, professional and realistic advice, support and guidance .... no more need be said.
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Matter Type:
Lasting power of attorney
ian
Collected on:
Front door was tricky to open but the staff were to hand and they were very friendly
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Established for longer than any other firm in North Dorset, with offices in Shaftesbury, Gillingham and Sturminster Newton, Rutters has been using its extensive experience to get results for both its individual and business clients for over 180 years. The longevity of the firm is evidence of its successful relationship and reputation within the local community and wider afield. We offer a wide range of services for you and your business. Take a look at our services and see how we can assist you. You can be comfortable in the knowledge that everyone who deals with your work is an experienced professional giving you specialist legal help when required with traditional values and a personal touch and all for a very competitive price.
