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Thompsons Solicitors LLP

01752675810

Also known as :

  • Thompsons Solicitors
  • J M Parsons And Co
4.7/5
295 Client Reviews Leave a review
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Thompsons Solicitors LLP

How Thompsons Solicitors LLP Compares

Value for money

!

Limited data.

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thompsons Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thompsons Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thompsons Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thompsons Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Thompsons Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 29
146th / 4662
Company & Commercial
1st / 18
169th / 4424
Employment
1st / 29
136th / 3128
Personal Injury
1st / 15
30th / 2406
Crime/ Criminal Defence
1st / 12
102nd / 2126
Professional Negligence
1st / 10
68th / 1212
Clinical Negligence
1st / 9
49th / 947
Driving offences
1st / 5
49th / 353

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Thompsons Solicitors LLP only have 295 reviews listed here

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Reviews summary

  • Excellent

    269

  • Very Good

    7

  • Average

    1

  • Poor

    0

  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Stephen
Personal Injury

Matter Type:

Accident At Work

Stephen

September 09, 2021

Report to admin

Collected on:

Work related injury

Hi , Its been 12 months since I was given your contact details from my union , I work for DCC Exeter and was redeployed during the pandemic last year . I injured my shoulder and was off work for 10 weeks . I appreciate these take time to resolve but I haven't had any response from Thompson's representative James Delicate , I have sent emails but nothing back , I hope you respond back via this link . If I don't hear then I will be getting in touch with Unison

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Sam
Personal Injury

Matter Type:

Accident At Work

Sam

November 21, 2024

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Collected on:

Never felt so supported before

This review is for a different branch.

Joanne was my appointed solicitor
From the get go she was caring, professional, full of guidance and this remained throughout the process of our journey.
The communication and updates has exceeded my expectations and I can not thank Joanne enough. No question was too small and each contact appeared to be of the most importance.

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Studley

Studley

November 16, 2024

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Collected on:

*Injury at work

This review is for a different branch.

Using my former works union solicitors, I was allocated a solicitor from Thompsons. From the start Simon D offered great communication but also a listening ear to what the claim was about. He took a lot of details, often going over my words to ensure accurate notes. He advised of the procedure. He was excellent throughout. There were a few times when I had to chase and nudge a little, but this is common in long drawn-out matters. He supported me throughout the 6+ year claim and i am grateful for his help and support. He secured me a relatively good payout and ensured that i received all paperwork that would help my tricky situation.

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Nigel

Nigel

November 14, 2024

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Collected on:

Prompt care and advice

This review is for a different branch.

Thompsons are a caring solicitors offering prompt advice and legal support. I have no hesitation in recommending them.

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Lynda
Personal Injury

Matter Type:

Accident At Work

Lynda

November 13, 2024

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Collected on:

Excellent service

This review is for a different branch.

Very pleased. I knew my injury claim would take a long time, but the end result was well with the wait. (This was a free service though Unison.)

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Melanie

Melanie

November 13, 2024

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Collected on:

Complex NHS negligence claim

This review is for a different branch.

Firstly a huge Thank You to Lyndsay Gibbons and everyone involved with my case for the knowledge, professionalism & care throughout. It was a very complex case but I was always kept upto date with progress aswell as her being there for me if I had any questions or needed advice. I wouldn’t hesitate to recommend Thomsons solicitors to anyone if needed. She fought for a great outcome for me and I will be forever grateful and feel I can now move on with my life and look to the future.

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Stephen

Stephen

November 12, 2024

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Collected on:

Exceptional

This review is for a different branch.

Even with my case taking nearly 3years to get sorted Melanie from Thompsons Solicitors has been superb, Keeping me up to date with everything that has gone on and advising me every step of the way.

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Keith

Keith

November 07, 2024

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Collected on:

Thany you Thompsons Solicitors

This review is for a different branch.

I can’t thank Thompsons enough for all their hard work and effort over the last 18 month. Not only did they get me compensation for an accident (no fault of my own) but they helped me get my health back on track by putting Medicess in charge of my medical needs (thank you Simone).
I’d just like to thank Gary Tierney, Emma Garland and Emma Whysall (and anyone else that worked on my case) for doing everything to help me get my life back on track. I’ll be forever grateful. You are all brilliant and amazing.

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Ben

Ben

November 05, 2024

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Collected on:

Support with vexatious allegation

This review is for a different branch.

Thompsons linked me with a local solicitor who handled my interview. The arrangements and communications were highly efficient and professional. Not a great experience in itself, facing an allegation, but the support of the firm made it as good as it could be.

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Shaun

Shaun

November 04, 2024

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Collected on:

A pedestrian involved in RTA involving motor vehicle

This review is for a different branch.

Fiona Smith of Thompsons solicitor s represented me in this case I’ve never been involved in anything like this at first it was very frustrating because I did not understand the law and for some reason I thought it would take about 3 to 3 and a half years to be resolved I was surprised when I received an email making me another offer recently I would like to thank Fiona for doing a great job representing me

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Clinical Negligence
    • Dental Negligence
  • Crime/ Criminal Defence
    • Criminal defence - All
    • Professional Conduct
    • Regulatory Defence
  • Employment
    • Employment Law
    • Equal Pay Disputes
  • Personal Injury
    • Personal Injury Law
  • Professional Negligence
    • Professional Negligence
    • Professional Negligence law