As soon as I spoke to Richard, I instantly knew I wanted to work with him. Approachable, polite, knowledgeable, and most importantly, he listened. I have felt throughout my process of working with Richard that I’ve been in the safest pair of hands. With my particular request Richard thought outside the box to ensure my best interests were protected, and the work was turned around very quickly. Richard has truly been my knight in shining armour and has given me much peace of mind. He knows precisely when to step in and act on your behalf, but never overstepping his boundaries. You truly feel you have someone working with you. To have someone you trust on your side, that helps you every step of the way, was 100% worth every penny. I very much value Richard’s expertise and I’m so incredibly grateful to Richard. I would not hesitate in working with him again.