michael
Collected on:
Very impressed
This review is for a different branch.
Very polite, very helpful, very responsive. The sale of our house went like clockwork. We were kept informed throughout the process. Very impressed.
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Berensens LLP
01271 233153
- Address
- EX34 8HA
- 01271 233153
- www.berensens.co.uk
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How Berensens LLP Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Berensens LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Berensens LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Berensens LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Berensens LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Berensens LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Berensens LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Berensens LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Accidents In Public Places
Anonymous
Collected on:
Personal Injury claim
This review is for a different branch.
Paul Ashcroft has dealt with an injury I had when I was knocked off my bike and sustained several injuries. I was off work for a month or so, but mad a good recovery. Overall Paul and the office were very efficient and professional in the way they dealt with the claim. This made the whole experience less stressful for me. I was kept informed all along the way of the progress of the claim. Which can be complicated at times. I would recommend their services. Many thanks
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Matter Type:
Residential Conveyancing
Jo
Collected on:
Excellent service
This review is for a different branch.
Excellent service from start to finish. Professional team, would highly recommend and will certainly be using them in the future.
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Matter Type:
Car Accident
Mark
Collected on:
These guys are on it and for the right reasons.
This review is for a different branch.
We Found them to be very efficient and helpful. Happy to explain everything clearly, glossing over nothing. To say they were pro active is an understatement in a world where most businesses or departments just ignore you these guys are often the ones chasing you to keep things moving along. In my experience a rare quality. We ended up with a successful claim for compensation which will fund dads new knee just nicely.
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Matter Type:
Divorce
Hayley
Collected on:
Divorce
This review is for a different branch.
Going through this was a daunting prospect but I have to say Cheryl was great. Explained everything so I understood and got the right outcome. I have used Berensens previously and will
again. Thank you
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Amy
Collected on:
If you need a solicitor, Paul is the guy!
This review is for a different branch.
My husband was sadly involved in a workplace accident causing significant injury both physically and mentally. We instructed Paul (after contacting many different solicitors) because he was so caring and passionate about what he does and he explained everything fully, answering all questions with depth. He made us feel at ease about the process throughout and always pushed for a result. We were successful and it wouldn't have happened without Paul and his team. If you need a personal injury solicitor then Paul is your guy. Thank you for everything!
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Matter Type:
Accidents In Public Places
Adele
Collected on:
100% recommend
This review is for a different branch.
I was involved in an accident and needed support and was lucky enough to be recommended Paul Ashcroft. He supported me for 5 years and got me a brilliant outcome. He was always supportive, kind and took the time to explain anything I didn't understand. I have long working hours and he always found the time. I couldn't recommend him and his team enough.
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Matter Type:
Purchase and Sale
Jack
Collected on:
Fantastic service
This review is for a different branch.
Berensens LLP acted for me on a purchase of a property - my first. Scott from the Taunton branch and his team kept me informed throughout. I was given a direct contact with Scott which was very reassuring. All my urgent enquiries were dealt with my Scott and his team in a timely manner. I was encouraged by my solicitor to remain informed throughout and had things explained in a way which as someone who has no legal experience - allowed me to do so. When discussing particular circumstances, my solicitor was able to offer me sound advice for me to arrive at my own informed conclusions. I would definitely use Berensens again at the point of purchasing or selling another property and would recommend others to do so. A big thanks again to Scott, Hayley and Victoria for all of your help and support!
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Matter Type:
No Win No Fee
Pat
Collected on:
Slip /fall injury
This review is for a different branch.
I first met our Solicitor Paul after I had a nasty fall in July 2018 in a major super market ,and from start to finish March (2022 ) he has been very helpful and professional explaining everything along the way.Due to the Pandemic things took longer than they normally would but we finally got the result we wanted and Paul was at our side all the way.Thankyou Paul .
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Matter Type:
Accident At Work
Wayne
Collected on:
Wayne harding
This review is for a different branch.
Paul Ashcroft was very helpful through the case and kept me informed and up to speed with what was happening throughout, he has a very friendly and not pushy manner and was always there to explain and advise. I would recommend him to anyone wanting that extra special bit of care and consideration.
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About this branch
Regulated by
Legal services
Personal areas of law
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Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Landlord and Tenant
-
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Business areas of law
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Regulations
- Licensing