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Shacklocks LLP

01773 743513
4.8/5
63 Client Reviews Leave a review
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Shacklocks LLP

How Shacklocks LLP Compares

Value for money

!

Limited data.

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Shacklocks LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shacklocks LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Shacklocks LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Shacklocks LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Shacklocks LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 4
565th / 4644
Company & Commercial
1st / 5
605th / 4409
Housing & Property
1st / 9
535th / 4270
Family Law
1st / 7
582nd / 3860
Wills, Trusts & Probate
1st / 4
533rd / 3528
Employment
2nd / 6
566th / 3125
Personal Injury
1st / 4
456th / 2396
Money & Tax
1st / 1
379th / 1853
Professional Negligence
1st / 1
281st / 1210

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Shacklocks LLP only have 63 reviews listed here

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Reviews summary

  • Excellent

    57

  • Very Good

    4

  • Average

    0

  • Poor

    0

  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Paul

Paul

November 26, 2023

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Collected on:

Discretionary Settlement

This took a long time to resolve due to unforeseen circumstances, these were resolved in a professional way by utilising external experts. Although it took longer than at first thought to reach a conclusion, I was kept very well informed throughout and was regularly involved in decision making to move the process forward. I feel that my opinion was valued and respected so that I was very involved in the process. The solicitors that I had most contact with, Cassandra and Marion, were both very professional, willing to discuss things, willing to listen, friendly and approachable. Thank you.

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Ben
Family Law

Matter Type:

Child Arrangements Following Divorce

Ben

March 23, 2023

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Collected on:

Family law experts and incredible service.

Absolutely incredible service from Ben, Marcella and of the team. I had a relatively complex case with a very difficult other side and they helped me stay through all of the issues within the family law sphere. I cannot possibly recommend them highly enough.

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Frances
Housing & Property

Matter Type:

Residential Conveyancing

Frances

July 16, 2020

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Collected on:

Dreadful company- treated like a second class citizen

I was going through a divorce and was pressurised by my estranged husband to use Shacklocks to deal with the sale of our house as he was using them for the divorce. I was not treated as an equal to my husband and not kept informed properly. I was treated very rudely by a senior male employee who was overseeing the work. When it came to the final bill, it was not until the money had already been subtracted from my half share of the proceeds of the sale of the house that I discovered that there were more expenses than I had been told about.

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Susan
Wills, Trusts & Probate

Matter Type:

Trusts

Susan

December 20, 2024

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Collected on:

Very professional. Experts in their field. Great Service.

This review is for a different branch.

We have instructed Shacklocks on many occasions, with Thomas Slack and his team delivering an exceptional level of service. Our family has dealt with Shacklocks for many years and we have always found them very professional and experts in their relevant area of legal service. Highly recommended.

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REBECCA

REBECCA

December 16, 2024

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Collected on:

purchase of a new home

This review is for a different branch.

Jordanna was amazing, i felt very anxious about buying a new home as i hadn't done so in such a long time, Jordanna made me feel very calm and kept me updated at all times.

I would definitely recommend Shacklocks as a firm, very professional and understanding.

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David

David

December 06, 2024

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Collected on:

Christalla Bett's(Conveyancing dept.)

This review is for a different branch.

Christalla did an excellent service selling out dad's property, she was very professional,helpful and really easy to talk to, many thanks Dave, Steve & Linda .

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Susan
Housing & Property

Matter Type:

Residential Conveyancing

Susan

November 27, 2024

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Collected on:

Simply Excellent

This review is for a different branch.

Recently used their conveyancing department (Christalia Betts) to act on the sale of our property. They were efficient, very accessible (answering emails and contact via telephone). We were kept up to date at all times and I found them a delight to deal with. Thoroughly recommend them.

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Martin
Wills, Trusts & Probate

Matter Type:

Probate

Martin

November 11, 2024

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Collected on:

Administration of Wills and Probate

This review is for a different branch.

An absolutely first class service from first contact and through to completion. Support and advice throughout was exceptional. Follow-up and updates on a regular basis without asking. Entire process and engagement activities was simply but equally well-explained. Timeliness and efficiencies with equally first class on all matters with responses, on most occasions within hours, sometimes within minutes. Cannot begin to think of a better firm of or Solicitor matters relating to family bereavements and probate work at fair and affordable costs. The guidance and advice was just what was needed and with minimal burdens on myself. Thoroughly thoroughly recommend the use of Shacklocks for this type of work, without any hesitation whatsoever.

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Trevor

Trevor

November 04, 2024

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Collected on:

Thorough, efficient and friendly

This review is for a different branch.

Shacklocks dealt with our parents’ estate and discretionary trust. They were reliable and methodical and kept us informed of progress throughout.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Commercial Law
    • Employment - business
    • Tax