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Shacklocks LLP

01773 743513
4.8/5
81 Client Reviews Leave a review
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Shacklocks LLP

How Shacklocks LLP Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Shacklocks LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shacklocks LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Shacklocks LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Shacklocks LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Shacklocks LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Company & Commercial
1st / 8
571st / 4349
Housing & Property
1st / 9
528th / 4234
Family Law
1st / 7
503rd / 3840
Wills, Trusts & Probate
1st / 4
498th / 3493
Money & Tax
1st / 6
368th / 1838

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Shacklocks LLP only have 81 reviews listed here

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Reviews summary

  • Excellent

    75

  • Very Good

    4

  • Average

    0

  • Poor

    0

  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Lucas
Family Law

Matter Type:

Child Custody

Lucas

January 14, 2025

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Collected on:

Child custody

This is the first time ever writing a review, but due to the importance of the subject I decided it is a good idea to leave one for others looking for solicitor. I was very lucky having Ben and Marcella working on my case. They were very professional, helping me getting through the most difficult year of my life. Every advice I received was spot on and the outcome was exactly what I was fighting for. I highly recommend Shacklocks LLP. (Father seeking 50/50 custody)

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Lucas

Lucas

January 14, 2025

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Collected on:

Child custody

This is the first time ever writing a review, but due to the importance of the subject I decided it is a good idea to leave one for others looking for solicitor. I was very lucky having Ben and Marcella working on my case. They were very professional, helping me getting through the most difficult year of my life. Every advice I received was spot on and the outcome was exactly what I was fighting for. I highly recommend Shacklocks LLP. (Father seeking 50/50 custody)

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Paul

Paul

November 26, 2023

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Collected on:

Discretionary Settlement

This took a long time to resolve due to unforeseen circumstances, these were resolved in a professional way by utilising external experts. Although it took longer than at first thought to reach a conclusion, I was kept very well informed throughout and was regularly involved in decision making to move the process forward. I feel that my opinion was valued and respected so that I was very involved in the process. The solicitors that I had most contact with, Cassandra and Marion, were both very professional, willing to discuss things, willing to listen, friendly and approachable. Thank you.

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Ben
Family Law

Matter Type:

Child Arrangements Following Divorce

Ben

March 23, 2023

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Collected on:

Family law experts and incredible service.

Absolutely incredible service from Ben, Marcella and of the team. I had a relatively complex case with a very difficult other side and they helped me stay through all of the issues within the family law sphere. I cannot possibly recommend them highly enough.

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Frances
Housing & Property

Matter Type:

Residential Conveyancing

Frances

July 16, 2020

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Collected on:

Dreadful company- treated like a second class citizen

I was going through a divorce and was pressurised by my estranged husband to use Shacklocks to deal with the sale of our house as he was using them for the divorce. I was not treated as an equal to my husband and not kept informed properly. I was treated very rudely by a senior male employee who was overseeing the work. When it came to the final bill, it was not until the money had already been subtracted from my half share of the proceeds of the sale of the house that I discovered that there were more expenses than I had been told about.

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Amanda
Housing & Property

Matter Type:

Residential Conveyancing

Amanda

March 28, 2025

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Collected on:

Conveyancing review

This review is for a different branch.

We have just completed the sale of my mum’s property through Shacklocks. Christalla was great at keeping us informed and chasing progress and she was always at the end of the phone if I had any questions. I wouldn’t hesitate to recommend Christalla to anyone needing this service.

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Liz

Liz

March 28, 2025

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Collected on:

First time buyer

This review is for a different branch.

Had a lovey experience with jordanna first time buyer very anxious about buying a house jordanna made me and my partner feel very calm kept urs updated and if we had anyJordanna Smedley inquiries was very easy to get hold of definitely recommend shacklocks and would use again

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Liz

Liz

March 28, 2025

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Collected on:

First time buyer

This review is for a different branch.

Had a lovely experience with jordanna first time buyer very anxious about buying a house jordanna made me and my partner feel very calm kept urs updated and if had any inquiries was easy to get hold of definitely recommend shacklocks and would use again

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Andrea

Andrea

March 27, 2025

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Collected on:

House Purchase

This review is for a different branch.

Supported and informed every step of the way during the purchase of a property. Will was approachable and contactable when needed to answer the questions and queries we had.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Commercial Law
    • Employment - business
    • Tax