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How Family Law Group Compares

Value for money

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Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Family Law Group on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Family Law Group . These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Family Law Group and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Family Law Group performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Family Law Group and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Family Law Group compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Family Law Group offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    377
  • Very Good

    11
  • Average

    9
  • Poor

    1
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Shaun

Verified review

This review has been left by a verified client who used Flg Ltd.

Shaun

January 08, 2025

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Best solicitor

Catriona Medley is the best solicitor, I have had a lot of solicitors in my time and she absolutely smashed it, I wish I had Catriona previously and if I ever need a solicitor again I will 1000% be going to her again, thank you so much for your help and support Catriona.

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Lee baker

Verified review

This review has been left by a verified client who used Flg Ltd.

Matter Type:

Child Access

Lee baker

December 23, 2024

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Family law I needed

I had kat and Jonathan and help from other team members like Dee

I don’t deal with Solicitors’s a lot especially for a family case and from the start I was kept on the loop I couldn’t ask for a better team yes I get that anyone reading this would listen to the same thing but 10000000% would recommend these they did everything for me it’s been a very stressful time that they never added to so kat and the team thankyou very much I hope I never have to use you again but if I do then it be only you 100000000% recommend

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Mandy lack

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Mandy lack

November 26, 2024

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Special guardianship order.

Derbyshire law firm was professional, approachable and gave a fantastic service. Would definitely use them again.

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Anonymous

Verified review

This review has been left by a verified client who used Flg Ltd.

Matter Type:

Child Access

Anonymous

January 16, 2025

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Child access case

I originally made contact with Lucy by way of Advice Now, an independent, not for profit website run by the charity, Law for Life.

During our first meeting I provided her with details of my child access problem. Lucy listened patiently to my concerns, giving me time to explain the particulars of my issue. She asked me various questions, explained how the firm’s fees were structured and clearly described what the next steps would be.

Over the course of the next 18 months Lucy worked with me at my own pace, liaising with my ex partner’s solicitor as well as attending court with me on 2 separate occasions. While I found the court appearances stressful, Lucy’s supportive and measured approach during both of these gave me confidence and enabled me to remain calm under pressure.

I would not hesitate to recommend Lucy’s legal services. I found her to be professional, empathetic and good value for money.

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Anonymous

Anonymous

January 08, 2025

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Beyond amazing!

Mary was beyond amazing, giving up her afternoon off to help us. Can't thank her enough, she knows her stuff and lovely lady to boot. Would definitely would use again if needed. Thanks

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Riah

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This review has been left by a verified client who used Flg Ltd.

Riah

January 02, 2025

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Amazing

I needed a solicitor at short notice and called family law group, I was allocated Hayley as my legal provider and I couldn’t have asked for better! Hayley was always reachable via call, text or email and replied the same day if I couldn’t get immediate contact! Through my whole process she was amazing and I genially couldn’t have asked for better!

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Nusrat

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This review has been left by a verified client who used Flg Ltd.

Nusrat

December 27, 2024

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Donato is very professional, reliable and would absolutely recommend!

Donato is approachable , friendly , proactive in his approach. He is great with dealing with people from different backgrounds.

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Jade

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This review has been left by a verified client who used Flg Ltd.

Jade

December 26, 2024

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Amazing

Rabina HAS BEEN VERY GOOD WOULD RECOMMEND

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Kristina

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This review has been left by a verified client who used Flg Ltd.

Kristina

December 20, 2024

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Absolutely amazing

I was so lucky to have such a great team working with my case, they kept me informed with everything at all times and were there for me when needed. Thank you so very much for everything, I couldn’t have done it without you.

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Patricia

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This review has been left by a verified client who used Flg Ltd.

Patricia

December 19, 2024

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Collected on:

Access

Very helpful and explained so I could understand

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Reviews collected from

Ryan

Ryan

December 16, 2024

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Ryan

I had the absolute luck of being recommended Family law group Derby.
I had yet another great stroke of luck of being assigned Jonathan, Henna and the rest of the team.

Jonathan was frankly a life saver- he was fair and balanced, he was knowledgeable without fault in every aspect of what we needed, and frankly delivered on every account.
He would work and contact me at every hour, and put himself out to assist, acting as a friend, mediator, advisor- you name it, he did it.
The end result was everything I wanted- and I have no doubt it was thanks to Jonny and the team. side note- we also used the inhouse barrister Tony Woods. HE was Brilliant and delivered in a spectacular manner, I couldn't recommend him enough.

Would absolutely recommend to anybody who requires any sort of legal advice... Its a horrible time, Jonny and the team provided a much needed light, and were absolutely perfect.

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Kellymay

Kellymay

December 04, 2024

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Kellymay

I was and continue to be impressed with the service I have received from my solicitor, Catriona was 100% committed to my case and went above and beyond to help me.. not only is she excellent at her job, she is also such a caring person and helped me more than I could have imagined. She helped me with my mental health and spoke to me at length when I was struggling.I would recommend this company to anyone. I cannot thank Catriona enough for what she did for me!!

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Jessica

Jessica

December 04, 2024

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Jessica

I have used family law group and I honestly wouldn't recommend anywhere else. Georgina is the best at what she does, she was available whenever I had any queries and she reassured me throughout the process. This was my first time seeking legal help and Gina made my experience the best it could be. She is knowledgable, compassionate and professional. Will represented me throughout and I was extremely pleased with the outcome. A huge thank you to you all at family law group Derby.

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Rhiannon

Matter Type:

Child Law

Rhiannon

November 08, 2024

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Rhiannon

Jonathan and Henna have helped me immensely over the last few years and i can't thank them enough for everything! They have been there for me through every little detail and have helped relieve so much stress. I would thoroughly recommend their services to anyone. Thankyou again

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Smart

Smart

October 31, 2024

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Smart

Started off ok and any contact with Georgina was handled professionally and politely. Problems came when, after many months my legal aid was set up, that I had my day in court and met my solicitor for the first time. WILL I AM a useless waste of space, stood up in court, spoke for 3 minutes, then did nothing to fight my case and achieved absolutely nothing. The cafcass report wasn't done until the day before the court at 16.30 and my ex lied throughout it and full of inaccuraties. I told WILL I AM a useless waste of space and he said not to worry the judge would not use it but she did and he hadn't even seen the report. Cafcass should have attended but never did. The hearing should have been adjourned but he let it go ahead ending my case. Later saying to my complaint that I wanted it to be dealt with that day which is a total lie because I never was asked about that. I went through months of emailing to get my legal aid set up for 3 minutes wonder WILL I AM a useless waste of space to destroy my case.

Afterwards I made a complaint but there's no point when they all wipe each others backsides. All I can say is if you want family matters dealt with don't use this company as you really are scraping the bottom of the barrel using them.Only good point was Georgina, shame she wasn't a solicitor.

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About this branch

Description

Our solicitors are experts in all areas of family law and provide the very best advice to both private and Legally Aided clients. We believe that every client should be treated as if they are our only client, by listening to their concerns, understanding their needs, always being approachable and supporting them through difficult times. We offer our clients a fixed fee wherever possible, to give peace of mind and knowledge in advance of all costs involved.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
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