Matter Type:
Divorce
chris
Collected on:
quality service
very caring and reasuring service with polite stafe through out
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Shacklocks LLP
01773 822333
- Address
- DE56 1AR
- 01773 822333
- www.shacklocks.co.uk
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How Shacklocks LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Shacklocks LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shacklocks LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Shacklocks LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Shacklocks LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Shacklocks LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Shacklocks LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Reviews summary
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Divorce
Joanna
Collected on:
Excellent Service from Shacklocks LLP, Belper.
Going though a divorce is an incredibly stressful experience, but was made much less so by the professional, supportive team at Shacklocks LLP in Belper.
I felt valued and understood throughout the process. Communication was always clear and timely and all advice was measured and sensible. There were no surprises when it came to costs, as the team were realistic in their quotations and billing was accurate.
I highly recommend Ben, Marcella and team to anyone looking for advice on divorce - I felt that I was in safe hands, which is exactly what I needed.
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Matter Type:
Wills
Tim
Collected on:
Completion of wills.
Putting off this daunting task was not necessary. Cassandra put us at ease and was great in explaining the details required and showed great patience as we grappled with some of the details. Thank you.
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HP
Collected on:
Friendly, professional, efficient.
I had recently moved to Belper and needed a fairly simple will drafted, so emailed several local solicitors; Cassandra's reply was the most comprehensive and gave me all the information I required to choose a solicitor.
Cassandra was very easy to deal with, talked me through a couple of queries I had and raised a few issues that I hadn't even considered; she obviously has a wealth of knowledge and experience in this area of the law.
It was all very straight forward.
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Donna
Collected on:
Divorce
I had already googled for recommendations and came across Shacklocks with some good reviews. Needless to say I was not disappointed, my case handled by Ben Stubbins and his team.
Clear from the outset what to expect from the process and kept informed along the way.
Responses to queries were timely and often direct contact from Ben himself.
Would definitely recommend
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Mavis
Collected on:
Matrimonial Finances
Going through a matrimonial finances dispute at my age ( retired) has put an enormous emotional pressure on me BUT I employed the services of Ben Stubbins to act on my behalf and I have to say it was the best decision I have made in a long time. Right from the start he made me feel confident that things would work out for me and they did. When I felt like I would end up with nothing ,he reassured me that it wouldn’t be the case. He listened to my ramblings and always cleared my head of inconsequential rubbish. There was never a time when I couldn’t speak to someone with Marcella ably
stepping in when Ben wasn’t available. Finally the dispute has ended ; my pension is in tact and I have kept my dignity and integrity. Jo Flanagan should be commended for her professionalism and humour with dealing with everything I seem to ask if her; I’m really grateful for that.
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Margarita
Collected on:
Ben Stubbins and his legal team
After 30+ years of a controlling and stressful marriage I separated and then applied for divorce . I was so scared and stressed going forward with it, someone suggested Shacklocks LLP to me so I proceeded …. After a long time coming and with support from the whole team they investigated , interrogated and succeeded in getting everything I was legally owed from my now ex husband. I never in a million years did I think I was going to be awarded by the judge so much money and very large percentage of his pensions, I was so shocked and extremely happy… Ben and his team was so compassionate sympathetic and empathetic to all my mental health needs,stress, the loss of my recent partner came as a shock to us all but the whole team got me through it…… I do not hesitate to recommend Shacklocks LLP to you for you legal needs what ever they may be….. For the best results or largest pay outs that you are legally owed then they are your solicitors and investment advisors I have no doubt…….. I will be going back to Shacklocks to help me and advise me the best way to invest my ex husbands payout once I receive it ………..
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Deborah
Collected on:
Divorce
Ben and Marcella have worked tirelessly on my behalf, couldn’t have asked for more
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Matter Type:
Divorce
Andrew
Collected on:
Divorce - Service
In what has been a difficult situation, Ben was able to walk me through the process at each stage.
Ben was very knowable, professional and provided sound, honest advice when needed.
I really appreciate the service he provided and would highly recommend.
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Amy
Collected on:
Honest, reliable, and balanced advice
Ben recently organised some marriage related legal documentation that I required.
He gave me honest, direct advice before we commenced the process. Ben then gave me time to consider his advice, and I never felt ‘sold to’. He asked open questions to fully understand what I needed, and consulted with me throughout the process.
Everything was dealt with in a timely, and efficient manner with a positive outcome.
I am aware that Ben has also worked on other cases for friends and family who have described Ben in an extremely positive way. He has a friendly and personable approach.
I would absolutely recommend Ben.
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About this branch
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