Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
David
Collected on:
Conveyancing
Well managed and efficient always available to answer any questions very good service
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Tilly Bailey & Irvine LLP
01642 673797
The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.
- Address
- TS18 3AD
- 01642 673797
- www.tbilaw.co.uk
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Tilly Bailey & Irvine LLP
have 5 other locations
Available lawyers at Tilly Bailey & Irvine LLP
How Tilly Bailey & Irvine LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tilly Bailey & Irvine LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tilly Bailey & Irvine LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
neil
Collected on:
Clueless
I would not recommend this firm to anyone. The service I received was quite frankly appalling. They are very expensive to start with, and were not open and honest about their fees.
They caused me a whole deal of stress through their lack of communication, care and consideration. Only communicating through email, but never responded to any questions I would reply with. They only called me three times, each of those was for a payment, otherwise I had to chase them at every opportunity for any sort of update/response. Their staff are half-witted, belligerent and lack the basic understanding required to do their job.
I was lied to. They tried to imply the fault lay with the other solicitors. It was only when I read the email trail between TBI law and the vendors, provided by my estate agent, did I discover where the actual problem was. It was clear TBI had been at fault. They were adamant they had called me, informing of the delay. When I asked for proof, they later came back and explained there had been an 'error' when dialling my number and a message was left on someone else's phone. GDPR breach.
I was utterly disgusted by the way I was treated. I raised the issue with the appropriate manager, and received no way of an apology or acknowledgement of their failing. I did contact Nigel Broadbent, who has not even acknowledged my email.
I would not recommend this company.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Catherine Slade
Collected on:
Frances Magee’sTeam - Sale of property
I have had the best most professional experience with the sale of my property handled by Frances Magee, Kelly Reynall and her team. There was attention to detail, calls and enquiries dealt with super efficiently and promptly. They reassured me throughout the whole and often stressful process. I wholeheartedly recommend Frances and her team, you will not be disappointed.Thank you again.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Anonymous
Collected on:
House sale
Very smooth process, with regular updates via telephone and emails
A representative from Tilly Bailey & Irvine LLP responded to this review on 07 October, 2024:
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Anonymous
Collected on:
Mothers Estate
Tilly Bailey and Irvine handled both the probate and the sale of my late mother's house. I can not fault them for the professionalism and the way they handled all aspects of my mother's estate. Thank you all.
A representative from Tilly Bailey & Irvine LLP responded to this review on 05 September, 2024:
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments onto the team.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Stephen
Collected on:
Highly recommended
Maria Northrop handled my case, and it all went very well indeed.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Paul
Collected on:
House sale
Very efficient and kept me informed all the way through the process.
A representative from Tilly Bailey & Irvine LLP responded to this review on 23 August, 2024:
Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments onto the team.
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
TBI TEAM9
We have used TBI ( Tilly Bailey and Irvine ) on numerous occasions, predominantly using Conveyancing Team 9, Maria and the Team are our 'go to' when buying a property. We have yet to sell but will be our choice then.
They are efficient, attentive and professional
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Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Jane,
Collected on:
Selling a home
Excellent service, staff kept us informed
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Matter Type:
Transfers of equity
Dawn
Collected on:
Transfer of Equity
Maria, Megan and Kelly Meynell have provided an outstanding service in the Transfer of my home. Professional polite and very helpful. I would highly recommend the firm.
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Reviews collected from
Steve
Collected on:
Steve
Excellent service! I have used this firm twice now for conveyancing, and will use them again without hesitation.
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Simon
Collected on:
Simon
Conveyancing can be a painful process but Kelly and her team went out of their way to help our neurodivergent household through this step by step.
Kelly called me out of hours with updates and Claire was also extremely helpful and took time with us to reassure us of next steps.
Couldn’t praise Kelly and her team more highly. They genuinely cared about getting the job done well for us and we appreciate it.
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Louise
Collected on:
Louise
Fantastic service from Maria's team at TBI Stockton when buying our house; they were incredibly efficient. We cannot thank them enough for their diligence and part in ensuring that we moved into our new property by a specific deadline (indeed, had it not been for our sellers solicitor, we'd have moved in weeks before we actually did). Everything our end was done and dusted in good time. Every email was answered promptly, the phone was always answered and every single member of the team was able to answer any query I raised. They were just incredible.
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C
Collected on:
A client
I have just used Tilly Bailey & Irvine for the second time within a year. The service provided was exceptional and very professional. Particular shoutout to Megan Raw and her team once again. Always answering my calls to offer advice and fast responses to all emails. I wouldn’t hesitate to use TBI again and would recommend to all my friends and family. Thanks again Megan and team!
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Robert
Collected on:
Robert
I recently sold my property and use Tamara Bright Team at Tilly Bailey & Irvine at Bridge Road Stockton. What a fantastic prompt service I received from them. I was kept informed of everything at every step of the way. They were very prompt in sending me the documentation and answered any questions I had (believe me there was a lot of them) I had not sold a house for 36 years and found the process so easy and painless with this team behind me
Thank you and I have already recommended you to some of my friends snd business contacts
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Reviews collected from
Faye Quarry
Collected on:
Faye Quarry
They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.
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Anthony Ruddle
Collected on:
Anthony Ruddle
Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.
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Caroline Margaret
Collected on:
Caroline Margaret
The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.
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Codie Moore
Collected on:
Codie Moore
We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!
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Craig Patton
Collected on:
Craig Patton
Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.
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Tilly Bailey & Irvine LLP are accredited by
About this branch
Description
Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.
Regulated by
Legal services
Personal areas of law
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Actions against the police
- Actions against the police
- Excessive force or assault
- Police negligence
- Wrongful arrest or false imprisonment
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
- Pre-publication advice
- Travel rights
-
Crime/ Criminal Defence
- Assault
- Business Crime
- Criminal Damage
- Criminal defence - All
- Drugs offences
- Fraud
- Murder and Manslaughter
- Professional Conduct
- Regulatory Defence
- Theft
-
Driving offences
- Appeal driving conviction
- Careless driving
- Convicted in absence
- Dangerous driving
- Dangerous vehicle conditions
- Death By Careless Driving
- Death by dangerous driving
- Discretionary disqualification
- Disqualification removal
- Drink driving
- Driving Whilst Unfit
- Driving Without Due Care
- Driving whilst disqualified
- Driving without a licence
- Driving without insurance
- Drug driving
- Drunk in charge
- Exceptional Hardship
- Failing to notify DVLA
- Failure to furnish identification
- Failure to provide a blood sample
- Failure to provide a specimen
- Goods vehicles - tachograph offences
- Mobile phone offences
- New Driver Provisions
- Notice of intended prosecution
- Recognition of disqualification
- Restoration of licence
- Road rage incidents
- Serious injury by dangerous driving
- Signs and signal offences
- Special Reasons
- Speeding offences
- Stopping and reporting
- Taxi offences
- Taxi offences - illegally plying for hire
- Taxi offences - licensing investigations
- Taxi offences - points and disqualification
- Totting Up Driving Ban
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Education
- Education
-
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
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Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
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Professional Negligence
- Accountants
- Architects
- Barristers
- Engineers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional Negligence law
- Professional trustees
- Surveyors
- Tax consultants
- Valuers
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Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
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Charities
- Charities
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
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Dispute Resolution
- Mediation
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IT & Intellectual Property
- Computer and IT Law
- Copyright
- Dealing with intellectual property infringements
- Design rights and product designs
- GDPR
- Intellectual Property Litigation and Dispute Resolution
- Patents
- Trade Marks and Designs
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Regulations
- Health and Safety
- Licensing