01429264101
The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.
Tilly Bailey & Irvine LLP
have 5 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tilly Bailey & Irvine LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tilly Bailey & Irvine LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Paul
Collected on:
They have been very good and delt with my family matters and have done what I expected from them. I would recommend them to anyone
A representative from Tilly Bailey & Irvine LLP responded to this review on 01 June, 2023:
Thank you for taking the time to leave us a lovely review. We are delighted that you had a good experience with us. I will pass your comments over to the team!
Was this review helpful?
Fahid
Collected on:
I will certainly avoid. Poor communication, really slow in working and responding. Poor management of documents I sent. Do not respond to inquiries. Sent inquiry on Jan 4 and got response on Jan12 from TBI " I will come back to you shortly." Then no response again until Jan 25 when I sent a reminder again. They have not made it clear what is left in conveyancing process. This week when we called, we were told the relevant staff is on leave and will look into it on return. I feel it is unfair if a staff is away and our work is left pending. The carelessness I received from them is delaying the work. Their negligence is costing me. I wish i had never chosen them
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Brian Slack
Collected on:
This review is for a different branch.
Racheal Lee has been a pleasure to work with from start to finish. I am not the easiest to work with but Racheal’s service was great. Would definitely recommend to anyone!
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
MICHAEL
Collected on:
This review is for a different branch.
EXCELLENT SERVICE DELIVERY. THE SOLICITORS ARE GREAT.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Mel
Collected on:
This review is for a different branch.
Great service, always quick to reply, chase up queries as well as keep you in the loop. Went a lot smoother than last move with an alternate solicitors. Very happy with the service.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Elizabeth
Collected on:
This review is for a different branch.
Very happy with the entire experience, from setting up on the portal and the ease of the online process, to speaking with Kelly who totally understood and was very personable; it felt as if we had the best of both worlds.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Purchase and Sale
Donald
Collected on:
This review is for a different branch.
The lady who looked after us was called Jessica Borthwick. She went above and beyond and kept us updated every step of the way. She is very professional at what she does. I would recommend tilly Bailey and Irvine to act as your solicitors if you are selling a property. 5 stars from me.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Reena
Collected on:
This review is for a different branch.
Great experience, very informative, great at responding to my queries, dealt with things in a timely manner,
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Anonymous
Collected on:
This review is for a different branch.
Megan Raw and her team were highly responsive, understanding and efficient at dealing with the sale of my mother's house under a Power of Attorney. I have no hesitation in recommending their services and would gladly use them again on a future occasion.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Nigel
Collected on:
This review is for a different branch.
The general experience using these solicitors has been good. When I’ve had a question or required them to make contact with the other parties on both my sale and purchase, they have done as requested. Providing feed back at all times. All round it’s been a very good experience.
Was this review helpful?
Anne-Louise
Collected on:
Task completed within 2 months of instruction, very friendly and professional team
Was this review helpful?
James
Collected on:
Personally, my experience with these solicitors was good. Most of the time I got swift responses but every now and again it took a while.
The downfall is the online portal used to track the progress if the conveyancing process. I'm sure this would have been a great tool had it been used which for ne it was not unless I explicitly requested it be updated. In the end I did ask for the portal fee to be removed from my bill however this was denied which I found to be unfair as I had to pay for something which was never used.
Occasionally I received files through email which were corrupted which was a slight annoyance to but I respect that these things can happen and I did eventually receive non-corrupted versions of these documents.
Overall, I was happy with the service I was provided but I would not recommend the portal service I'd possible.
Was this review helpful?
Junemary
Collected on:
Recommended to me so I took recommendation and I would use this solicitor again I also would recommend this solicitor to all
Was this review helpful?
Twin
Collected on:
Good
Was this review helpful?
Vibha
Collected on:
Excellent conveyancing service. 5 Stars for the fastest house buying and selling in the country.
Was this review helpful?
Faye Quarry
Collected on:
They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.
Was this review helpful?
Anthony Ruddle
Collected on:
Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.
Was this review helpful?
Caroline Margaret
Collected on:
The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.
Was this review helpful?
Codie Moore
Collected on:
We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!
Was this review helpful?
Craig Patton
Collected on:
Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.
Was this review helpful?
Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.
