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How Susan Howarth & Co. Solicitors Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Susan Howarth & Co. Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Susan Howarth & Co. Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 7%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Susan Howarth & Co. Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Susan Howarth & Co. Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 93%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Susan Howarth & Co. Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Susan Howarth & Co. Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%
No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Susan Howarth & Co. Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    272
  • Very Good

    15
  • Average

    1
  • Poor

    3
  • Awful

    11

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
mark

Matter Type:

Children Act proceedings

mark

November 06, 2024

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Excellent

Nicola, has been absolutely fantastic representing me family court proceedings , throughout the entire process Nicola has been amazing, exceptionally professional, knowledgeable, proactive and fair.

During one of my tough experience, I was extremely fortunate to have Nicola working for me.

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Clare

Matter Type:

Separation

Clare

October 25, 2024

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Thank you

I cannot recommend Victoria enough to anyone who is looking for help with family law.
The support given throughout was second to none. Having worked with Victoria before, it was never in question that I sought her support again.
From start to finish, processes were outlined and clear. Open communication along the way and honest responses to questions asked.
The service received was nothing short of outstanding.

Thank you to the rest of the team at Susan Howarth too, for their services and dedication.

Without hesitation, I would recommend Victoria and the team at Susan Howarth.

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Eddie

Matter Type:

Purchase and Sale

Eddie

September 20, 2024

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Terrible service

My partner sold her house in one day, a nearly-new house, no chains, seemed like a simple sale.
It ended up taking nearly 5 months.
We went long periods of time with no updates, documents found to be sent to the wrong place, poor communication in general and no sense of urgency. The conveyancer who likes to sign correspondence with, "L", refused to meet my partner even when both were in the same building during an office visit by my partner to complain about the level of service. I don't think, "L", ever called, only calling to reply to any of the inquiries by my partner was forced to make.
One mistake was so bad, it may not have been spotted had I not gone in myself to complain.
This whole process caused some hardship because my partner had to pay a mortgage AND rent plus storage charges after moving out of the sold property thinking completion was weeks away, It ended up being months away.
How could such an easy sale take so long? If we were warned it would take 5 months would we have given them our business?
I'm told there is no law against conveyancing taking a long time but we will be making complaints to the FO and the FCA, it seems we just have to report it even if nothing comes out of it.

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Sarah

Matter Type:

Child Arrangements Following Divorce

Sarah

July 01, 2024

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Nicola Deakin

Nicola recently represented me in Court and was fantastic. Nicola is approachable; very supportive and knowledgeable. Nicola gives professional, sensible and appropriate advice in a timely manner and I appreciate everything she has done to support my family. Thank you!

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Laura

Matter Type:

Child Access

Laura

June 13, 2024

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Excellent

Nicola represented me through family court for the past few years, at what was a very stressful , upsetting & worrying time Nicola was always available for me to speak to and always reassured me , listened to me and ensured that myself and my children were safe and had the support and knowledge to get through the process. At times when the situation felt unbearable Nicola always ensured I was ok to continue the process. I would recommend Nicola for her empathy , professionalism and superior knowledge

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Claire

Claire

June 06, 2024

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Family Courts

I have recently had Nicola Deakin representing me through the family courts. Nicola dealt with my case with professionalism, empathy, responsiveness and great knowledge of family law. I always felt supported by Nicola, going through the family court is not a nice experience and Nicola gave me the confidence and ability to get through it and get the right outcome for my family’s situation. I wouldn't hesitate to recommend Nicola and Susan Howarth & Co.

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Sheena

Matter Type:

Child Custody

Sheena

May 17, 2024

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One of the best practices

We recently had Nicola Deakin handling a very difficult, toxic and challenging family/child care matter. She is a very competent, knowledgeable, strong and fills you with confidence. She achieved all that we could ask for and more. I would thoroughly recommend Nicola and Susan Howarth Solicitors 100%. Nicola was very clear in her advice, professional at all times and dealt with some very challenging issues. Thank you just doesn't seem enough.

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Saima

Matter Type:

Child Arrangements Following Divorce

Saima

May 08, 2024

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Nicola Deakin is a Great Solicitor!

I have had Nicola Deakin as my solicitor supporting, advising and representing me during a very difficult and sensitive private family law court case. Nicola Deakin is a Great Solicitor who gives you the best and most honest advice and will always guide you in the best way possible. She helped me navigate and eventually conclude my case with the best possible outcome I could have hoped for. She is very professional and knowledgable and one of the best solicitors out there! If you have Nicola on your side you know she will have your back and get the job done! Highly recommended and a credit to Susan Howarth who are lucky to have her in their firm! ⭐️⭐️⭐️⭐️⭐️

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Chris

Matter Type:

Probate

Chris

March 07, 2024

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Probate assistance

After a frustrating period of trying to work my way through the gov.uk site following the death of my wife, Lisa Kingston was of great help in moving matters forward and securing the grant of probate in good time. Her assistance greatly reduced my anxiety at a difficult time.

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Sally

Matter Type:

Divorce

Sally

February 29, 2024

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Amazing Soliciter

Nicola helped me through a very contentious divorce. She stuck by me for 5 years. She got me the most amazing result and I would always use her in the future. We have laughed, cried, ranted and raved with each other. I feel like she became a friend

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Reviews collected from

Jon

Matter Type:

Residential Conveyancing

Jon

May 02, 2022

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Jon

David Williams dealt with the sale of our property. He was very professional, efficient and polite. The price was also very reasonable!

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Andy

Matter Type:

Residential Conveyancing

Andy

March 26, 2022

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Andy

Susan Howarth & Co Solicitors did a fantastic job with my house sale. They did an excellent job of keeping me up to date throughout the process and handled everything professionally. John Spittle handled my sale and made sure I was kept informed of any relevant developments and made me feel comfortable with all of the paperwork.

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Rhona

Matter Type:

Residential Conveyancing

Rhona

March 14, 2022

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Rhona

Very professional , prompt service. Staff very helpful and friendly. Pricing excellent, only praise for the service I received

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Ben

Ben

February 25, 2022

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Ben

After an initial conversation with the solicitor and contacting them twice to let them know where I was upto. I was still waiting over 5 weeks for them to contact me to set up a file and take details. I found another solicitor in the end as they were just an absolute waste of time.

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Chris

Matter Type:

Residential Conveyancing

Chris

December 01, 2021

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Chris

Just had dealings with this solicitors. Did a thorough job. More than happy. I would recommend

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Susan Howarth & Co. Solicitors are accredited by

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About this branch

Description

A Band 3 Leading Firm in the Legal 500 and a Band 2 ranked firm in Chambers & Partners legal directories, with Directors Susan Howarth inducted into the Legal 500 Hall of Fame and a Band 2 ranked Solicitor in Chambers & Partners, and Victoria Poole a Band 1 ranked lawyer in Chambers & Partners. Our Family Law team are Legal 500 Leading Lawyers and Resolution accredited-members, and a number of our solicitors have specialist accreditations in their respective areas of law and we are able to provide additional services such as Family Mediation and Fixed Fee Divorce services* for those on low income. While our normal office hours are 9am to 5.00pm Monday to Friday, flexible appointments to suit you outside these hours can be arranged with prior notice and for the less able, with home or hospital visits are also available. We offer a FREE weekly legal advice clinic for Wills, Trusts, Lasting Powers of Attorney & Probate clients by pre-booked appointment, as well as a free initial consultation for all new Family Law clients*. We pride ourselves on offering a first class service which is sensitive to our clients needs but is also efficient and cost effective. The firm is recognised by the Law Society as achieving high standards of practice management and client care and we have been awarded the prestigious Lexcel accreditation for over 11 years in recognition of this. Our highly experienced staff ensure you will receive the right advice from the right people at the right time. Please contact us on 01606 48777 and we’ll be happy to offer you the help and advice that you need. *Subject to certain conditions - please contact the office on 01606 48777 for details.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills
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