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Hey Solicitors Ltd

01353662918

Also known as :

  • Hall Ennion & Young
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Hey Solicitors Ltd

How Hey Solicitors Ltd Compares

Value for money

!

Limited data.

This firm - 28%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hey Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hey Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hey Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hey Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 0%
No 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hey Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hey Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 0%
No 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Hey Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

1.2/5

Reviews summary

  • Excellent

    0
  • Very Good

    0
  • Average

    0
  • Poor

    1
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Madeleine

Matter Type:

Pension Law

Madeleine

April 22, 2024

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Collected on:

A disappointment to say the least

hey solicitors in ELY are an absolute shocking firm, with a group of humans that don't have two brain cells to rub together. Lack of communication and never being available to speak are a massive red flag, please stay away from these clowns.

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John

John

January 31, 2020

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Collected on:

Piggy bank

When my sister Lynn Zarattini decided to make her only ever Will at the age of 65 she went to her local solicitors Hey in Ely , probably recommend by her Estate Agent who managed her rented properties.
She decided to give Jayne Stephenson at Hey solicitors the responsibility as the only executor.
And pass on ALL of her estate to two large charities.
As I am the last original family member left alive I found the whole process in trying to get any information from the solicitors very frustrating.
When you understand the iron control and unchecked fees they operate within I was shocked Hey charge my sister for writing the Will.
Its odd that the meeting when the Will has done was not recorded!

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Rob and Shirley

Matter Type:

Probate

Rob and Shirley

October 23, 2019

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Collected on:

Arrogant, useless and twentieth century

We had to deal with Jayne Stephenson after two family deaths, in spite of the fact that we would never have chosen them ourselves. They seem to prey on the vulnerable who are afraid of solicitors and do not realise that you can obtain better prices by researching on the internet. Fortunately we did not use them for anything like the whole process. We have just paid them £394 for no tangible progress whatsoever. They make it clear as soon as you walk into reception that they will not be amenable. Indeed they were not even sure if they held the deeds at all. One of the deaths was sudden whilst we were abroad and they refused to send emails. They also charged to return our phone calls at a rate of £282 per hour. They are not in this century. The solicitors we used for the sale of the house used a web portal for all the documentation. Something Hey Solicitors have not heard of let alone used. We have paid our bill reluctantly since they are quite menacing.

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Anonymous

Matter Type:

Developer disputes

Anonymous

May 17, 2019

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Collected on:

Shocking

Unbelievably rude and deprecatory reception staff. Solicitors in my opinion have a superiority about them that I have experienced with no other firm, one named Jane especially; rude, disparaging and indignant . I have dealt with many solicitors in my day, this being the most appalling and hideous experience thus far.

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Jackie

Jackie

March 13, 2019

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Collected on:

Lost all of our legal housing documents

Left a letter with ID requesting the documents, over 2 weeks later no response from the solicitor, so I phoned to be told that no longer have ANY of our legal documents. Needless I will be taking this further.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises