Verified review
This review has been left by a verified client who used Barrett & Co Solicitors.
Matter Type:
Residential Conveyancing
Mark Lewis
Collected on:
An embarrassment to have acting on my behalf
Horror show from start to finish. Never returned calls or emails on time (or at all), took MONTHS to do things I ended up sorting myself in hours. No ability to think outside the box - in fact, little ability to think in it. Made the house move process one of the worst experiences ever. I have NEVER had such a stressful period of time as they caused my last 4 months to be. Even had a solicitor quit as we were due to exchange and they had no hand over system in place to deal with it. Couldn't even get into his emails that had all my paperwork in them! There was not a day go by where I wasn't left staggered at the "service" they tried to provide. Will be pursuing my complaint right through to the relevant ombudsman.
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