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Quay Legal is a niche employment law practice, based in central Bristol, providing specialist advice to employees and employers on employment law and related matters.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Quay Legal.
Tom Moon
Collected on:
Helga helped me with a conflict between myself and my employer. She provided excellent advice and aided me to a final outcome.
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Linda
Collected on:
At a particular difficult time for me regarding my employment Janine offered excellent lehal advice; clearly explaining the law and offered reassuring expert advice on my options. Throughout the process Janine was patient and very understanding and readduring about my situation.
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Verified review
This review has been left by a verified client who used Quay Legal.
NN
Collected on:
David and the team were professional, supportive and provided expertise advice for a very upsetting and difficult employment exit recently. I felt extremely vulnerable about my position with my former employer and David was able to provide reassurance and his expertise meant for the best possible outcome from a horrible situation, thank you.
David Thomas from Quay Legal responded to this review on 13 November, 2024:
Hi NN. Thank you for taking the time to leave a review and your lovely comments. I am pleased we were able to help and support you - you were a victim of circumstance and i hope you will be able to take some time to regroup. with best wishes for the future Regards David
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Linda
Collected on:
My employment dispute was a very difficult time for me leading me to resign and claim unfair dismissal. Janine Moreno was the most efficient and caring solicitor who dealt with my case. Providing excellent advice and in a very timely manner.
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Alex
Collected on:
Thank you Janine for all your support during the process. Your are very knowledgeable and proactive. The communication was great, you did informed me of everything and you made sure that i understood properly. Would definitely recommend Quay Legal and Janine.
Janine Moreno from Quay Legal responded to this review on 13 November, 2024:
Thank you Alex, for your very positive review. I am really glad that I was able to support you through the process. Wishing you all the best for the future. Janine
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Gemma
Collected on:
David and his team were amazing. So helpful, calm and reassuring in a very stressful time for me. Always quick to get back to me and keep my updated with progress. I would highly recommend them. Thanks for all your help.
David Thomas from Quay Legal responded to this review on 12 November, 2024:
Thank you Gemma for your fantastic review. I am pleased we were able to support you through this difficult period, and you will now be able to move on. All the best for the future David
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Anonymous
Collected on:
David recently helped me with an employment situation and he was incredibly knowledgeable, supportive and responsive. Everything was resolved and I am very grateful for all his support.
David Thomas from Quay Legal responded to this review on 01 November, 2024:
Thank you for very much for taking the time to leave a review, it is much appreciated. I am pleased we could support and help you reach the positive outcome. All the best for the future. David
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Employment Law
Callum
Collected on:
I found Quay Legal to be very helpful in our initial phone call, and then again later. They were detail oriented and were able to explain legal concepts to me well. I would use them again in a similar situation.
Helga Fox Jones from Quay Legal responded to this review on 24 October, 2024:
Thank you for your great feedback Callum. We achieved the resolution you needed in a tight timescale. I am sure you will have a positive future ahead. Best regards, Helga
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Constructive/Unfair Dismissal
Helen
Collected on:
Delighted with the advice, service and support I received fro the solicitor (H). Very professional, very polite and understanding of my situation.
With the help and advice from H, we managed to get a reasonable agreement.
H made the whole horrible process manageable and as clear as possible.
Thank you so much.
Helga Fox Jones from Quay Legal responded to this review on 04 November, 2024:
Thank you Helen. It was a pleasure working with you. As you say it was a horrible and incredibly difficult situation, however working together we achieved the best possible outcome. I wish you all the best, Helga
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Verified review
This review has been left by a verified client who used Quay Legal.
Matter Type:
Discrimination at Work
Nic
Collected on:
I would highly recommend Quay Legal. They were very responsive, throughout my experience communication was excellent, both over the phone and via email. They provided sound advice in a way that was easy for me to digest. They were very transparent about pricing and worked hard to ensure I got value for money. I was very satisfied with the outcome, I was able to settle with my employer rather than take matters further.
Helga Fox Jones from Quay Legal responded to this review on 08 October, 2024:
Hi Nic, thank you so much for your positive review. I am pleased I could support you in securing a positive and swift resolution. I wish you all the best, Helga
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Matter Type:
Employment Law
guy
Collected on:
Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.
Janine Moreno from Quay Legal responded to this review on 07 December, 2022:
Thank you for your great review. Best wishes Janine
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Matter Type:
Employment Law
Imre
Collected on:
Excellent service, very competent, helped us through a difficult time with a difficult employee.
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Matter Type:
Settlement Agreements
M
Collected on:
I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.
David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.
I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.
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Employment law solicitors
