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How Quay Legal Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    199
  • Very Good

    7
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

December 19, 2024

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Collected on:

Excellent legal expertise and support from start to end!

I cannot recommend Helga Fox Jones highly enough for anyone seeking expert employment law advice. From our first meeting, Helga demonstrated an exceptional level of professionalism and knowledge that immediately put me at ease during a challenging time.
Throughout my case, which involved complex issues with my employer, Helga was not only supportive but also incredibly reassuring. Her ability to explain intricate legal concepts in simple terms made it easy for me to understand my options and the implications of each decision. This clarity was invaluable, especially as I navigated through the emotional stress of the situation.
Helga's strategic approach to my case was impressive; she provided insightful advice that led to a favourable outcome in negotiations that I doubt I could have achieved without her expertise. Helga's commitment to keeping me informed at every stage of the process was particularly appreciated. I always felt like I was in capable hands, and her responsiveness to my questions further enhanced my confidence in her abilities.
In summary, if you find yourself in need of legal assistance, I wholeheartedly recommend Helga Fox Jones at Quay Legal Solicitors. Her combination of legal expertise, empathetic support, and dedication to achieving the best possible outcome for her clients is truly commendable. Thank you, Helga, for your outstanding service!

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

December 04, 2024

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Collected on:

great expertise and insight

i found that David was not only able to provide me with excellent legal advice, but also seemed to have a sound knowledge of likely outcomes and behaviours based on the situation i was having issues with - this helped me to prepare for the next steps well

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Redundancy

Anonymous

December 03, 2024

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Collected on:

Excellent service

I was recently recommended by a friend to use Quay Legal for an enhanced redundancy settlement. Upon telephoning, I explained the reason for my call, and I was referred straight away to Helga. Due to the time of year and my employer wanting to finalise my payment for the December payroll, time was of the essence. I found Helga very straightforward, pleasant to deal with, and easy to understand and she took care to ensure that I fully understood everything. Absolutely first class service all round and I would not hesitate to recommend Quay Legal to others.

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Tom

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Tom

November 20, 2024

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Collected on:

Excellent service and advice

Helga helped me with a conflict between myself and my employer. She provided excellent advice and aided me to a final outcome.

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Linda

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Linda

November 20, 2024

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Collected on:

Employment help

At a particular difficult time for me regarding my employment Janine offered excellent lehal advice; clearly explaining the law and offered reassuring expert advice on my options. Throughout the process Janine was patient and very understanding and readduring about my situation.

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NN

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

NN

November 13, 2024

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Collected on:

Fantastic support with an upsetting employment situation

David and the team were professional, supportive and provided expertise advice for a very upsetting and difficult employment exit recently. I felt extremely vulnerable about my position with my former employer and David was able to provide reassurance and his expertise meant for the best possible outcome from a horrible situation, thank you.

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Linda

Matter Type:

Employment Law

Linda

November 13, 2024

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Collected on:

Outstanding Employment advice and support

My employment dispute was a very difficult time for me leading me to resign and claim unfair dismissal. Janine Moreno was the most efficient and caring solicitor who dealt with my case. Providing excellent advice and in a very timely manner.

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Alex

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Alex

November 11, 2024

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Collected on:

Very pleased with the process and the outcome

Thank you Janine for all your support during the process. Your are very knowledgeable and proactive. The communication was great, you did informed me of everything and you made sure that i understood properly. Would definitely recommend Quay Legal and Janine.

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Gemma

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Gemma

November 08, 2024

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Collected on:

Calm and reassuring

David and his team were amazing. So helpful, calm and reassuring in a very stressful time for me. Always quick to get back to me and keep my updated with progress. I would highly recommend them. Thanks for all your help.

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Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

November 01, 2024

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Collected on:

Fantastic knowledge and support

David recently helped me with an employment situation and he was incredibly knowledgeable, supportive and responsive. Everything was resolved and I am very grateful for all his support.

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Reviews collected from

guy

Matter Type:

Employment Law

guy

June 11, 2022

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Collected on:

guy

Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.

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Imre

Matter Type:

Employment Law

Imre

March 14, 2022

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Collected on:

Imre

Excellent service, very competent, helped us through a difficult time with a difficult employee.

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M

Matter Type:

Settlement Agreements

M

March 03, 2022

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Collected on:

A client

I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.

David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.

I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.

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Quay Legal are accredited by

accreditation

About this branch

Description

Employment law solicitors

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
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