Request a callback

Book an appointment

How Quay Legal Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Quay Legal on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Quay Legal. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 2%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Quay Legal performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Quay Legal and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Quay Legal compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Quay Legal offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    204
  • Very Good

    8
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Settlement Agreements

Anonymous

March 24, 2025

Report to admin

Collected on:

First class service

Janine Moreno of Quay Legal provided me with both expertise and kind support. I am grateful for her fantastic service.

Was this review helpful?

Wrongedatwork

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Wrongedatwork

March 13, 2025

Report to admin

Collected on:

Communicative and effective

Helga couldn't have been more helpful. She offered not one but two free initial chats as the situation worstened- which during the stress of work related stuff was very welcome indeed

Was this review helpful?

Gary Voisey

Verified review

This review has been left by a verified client who used Quay Legal.

Gary Voisey

March 07, 2025

Report to admin

Collected on:

David Thomas

David was fantastic from the start.
Very knowledgeable, I felt he really took to the time to listen to my issues, and I felt that he knew exactly what to do to help.
I cannot thank him enough, and would advise anyone that is going through a work related issue to talk to him.

Was this review helpful?

WL

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

WL

March 03, 2025

Report to admin

Collected on:

Legal advice for redundancy/settlement

I was recommended the services of Quay Legal by a family friend, and they did not disappoint. From the outset, they responded promptly and efficiently, meeting a tight deadline with professionalism and expertise.

Janine was excellent to work with—knowledgeable, approachable, and always clear in her communication. She took the time to explain each step of the process, ensuring I fully understood my options and the implications of any decisions. Her support made what could have been a very stressful situation much more manageable.

The service I received was not only professional but also reassuringly personal, demonstrating genuine care and attention to detail. I would not hesitate to use Quay Legal again in the future and highly recommend Janine and the team to anyone in need of legal assistance.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

February 06, 2025

Report to admin

Collected on:

Clear, reassuring and helpful

I worked with Helga for a contract review and she was very helpful, thorough and dedicated. She clearly has an excellent wealth of knowledge and provided fantastic service.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

February 05, 2025

Report to admin

Collected on:

Employment Settlement Agreement

Provided me with legal support in reaching a suitable Settlement Agreement as part of redundancy from my employer.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

December 19, 2024

Report to admin

Collected on:

Excellent legal expertise and support from start to end!

I cannot recommend Helga Fox Jones highly enough for anyone seeking expert employment law advice. From our first meeting, Helga demonstrated an exceptional level of professionalism and knowledge that immediately put me at ease during a challenging time.
Throughout my case, which involved complex issues with my employer, Helga was not only supportive but also incredibly reassuring. Her ability to explain intricate legal concepts in simple terms made it easy for me to understand my options and the implications of each decision. This clarity was invaluable, especially as I navigated through the emotional stress of the situation.
Helga's strategic approach to my case was impressive; she provided insightful advice that led to a favourable outcome in negotiations that I doubt I could have achieved without her expertise. Helga's commitment to keeping me informed at every stage of the process was particularly appreciated. I always felt like I was in capable hands, and her responsiveness to my questions further enhanced my confidence in her abilities.
In summary, if you find yourself in need of legal assistance, I wholeheartedly recommend Helga Fox Jones at Quay Legal Solicitors. Her combination of legal expertise, empathetic support, and dedication to achieving the best possible outcome for her clients is truly commendable. Thank you, Helga, for your outstanding service!

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Anonymous

December 04, 2024

Report to admin

Collected on:

great expertise and insight

i found that David was not only able to provide me with excellent legal advice, but also seemed to have a sound knowledge of likely outcomes and behaviours based on the situation i was having issues with - this helped me to prepare for the next steps well

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Redundancy

Anonymous

December 03, 2024

Report to admin

Collected on:

Excellent service

I was recently recommended by a friend to use Quay Legal for an enhanced redundancy settlement. Upon telephoning, I explained the reason for my call, and I was referred straight away to Helga. Due to the time of year and my employer wanting to finalise my payment for the December payroll, time was of the essence. I found Helga very straightforward, pleasant to deal with, and easy to understand and she took care to ensure that I fully understood everything. Absolutely first class service all round and I would not hesitate to recommend Quay Legal to others.

Was this review helpful?

Tom

Verified review

This review has been left by a verified client who used Quay Legal.

Matter Type:

Employment Law

Tom

November 20, 2024

Report to admin

Collected on:

Excellent service and advice

Helga helped me with a conflict between myself and my employer. She provided excellent advice and aided me to a final outcome.

Was this review helpful?

Reviews collected from

guy

Matter Type:

Employment Law

guy

June 11, 2022

Report to admin

Collected on:

guy

Really good advice, clear and pragmatic. Also very good service, quick and arranged a meeting at very short notice. At a critical time they were able to help really quickly.

Was this review helpful?

Imre

Matter Type:

Employment Law

Imre

March 14, 2022

Report to admin

Collected on:

Imre

Excellent service, very competent, helped us through a difficult time with a difficult employee.

Was this review helpful?

M

Matter Type:

Settlement Agreements

M

March 03, 2022

Report to admin

Collected on:

A client

I had an extremely turbulent, emotional, and stressful time with my previous employer. This led to a settlement agreement, which led me to use the services of Quay Legal.

David Thomas was the solicitor I used. His service was exceptional, thorough and he handled my case with sensitivity. He was able to give me factual information and advice, leaving me to make my own considered decisions.

I have had an long impeccable career history, and never imagined to be in a position where I would need an employment lawyer. David’s professionalism, coupled with sensitivity and much needed humour was exemplary.

Was this review helpful?

Quay Legal are accredited by

accreditation

About this branch

Description

Employment law solicitors

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
Book an appointment