2921 Reviews of Digby Brown LLP rated 4.8/5 in Aberdeen

How Digby Brown LLP Compares

Value for money

Limited data.

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Digby Brown LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Digby Brown LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Digby Brown LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Digby Brown LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Reviews summary

Excellent

2640
Very Good

123
Average

33
Poor

29
Awful

96

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Personal Injury

Matter Type:

Fatal Accident

Nicola

February 19, 2021

Report to admin

Collected on:

Innes Laing went the extra mile for me

This review is for a different branch.

Totally appreciate the extra effort Innes went to in retrieving me allowable reports on my mother's death.
With also having legal knowledge of whom I may ask next, for more information! That titled next of kin are meant to communicate to siblings.....
The information I received means more than the financial compensation in my mind!
Crossing the t's and dotting the i's.
All the little things covered. As my mum did.
Thank you for helping me fully finish this sad chapter before I move on to the next.

Was this review helpful?

Reviews collected from

Tam

April 17, 2024

Report to admin

Collected on:

Tam

Digby Brown supported my wife in dealing with an accident at work claim, and it is without hesitation that I can recommend them on her behalf. I was not directly involved in, but had awareness of all communications and arrangements in place to achieve what was considered a satisfactory outcome.

The professionalism with which the issue was handled was excellent and all communications were clear and easy to manage and respond to. The solicitor respectfully guided my wife through the whole process, and as was required, engaged some of the top professionals in their field (medical, occupational health, legal) to support the case.

Thankyou Digby Brown for the support and guidance.

A representative from Digby Brown LLP responded to this review on 17 April, 2024:

Thanks for the lovely review Tam, and for the kind recommendation, we really appreciate it. It is great to hear that all communications were clear and the solicitor guided your wife through the process and engaged with top professionals to reach a good outcome. I will pass along your feedback to the Aberdeen team who I'm sure will be delighted. We wish you and your wife all the best in the future.

Was this review helpful?

MIOARA

November 01, 2019

Report to admin

Collected on:

MIOARA

I was more than satisfied with the service received from The Solister Constantin Bedrule, representative of Digby Brown Solicitor from Edinburgh. He communicated with me on a regular basis and explained to me every step of the process. I am very pleased with the solution they received and I think my case has been solved quickly and efficiently.
I would happily recommend Constantin and Digby Brown Solister as a whole to anyone who claims a personal injury claim . Thank you.

A representative from Digby Brown LLP responded to this review on 06 November, 2019:

Thanks for the lovely review Mioara - we've passed along your comments to Constantin for you!

Was this review helpful?

James

July 29, 2019

Report to admin

Collected on:

James

Staff are very friendly and helpful

A representative from Digby Brown LLP responded to this review on 30 July, 2019:

Thanks for the lovely review James - I'll pass this along to the team!

Was this review helpful?

Paul

September 22, 2017

Report to admin

Collected on:

Paul

Would definitely recommend, from start to finish they were great, understanding and felt totally at ease throughout what was a stressful period. They should great professionalism and perseverance as my case proved difficult at times but came to a successful conclusion. Due to the nature of there business, Hopefully will not need there services again, but would not hesitate to use them / recommend them to anyone who finds themselves in such a position.

A representative from Digby Brown LLP responded to this review on 22 September, 2017:

Thanks for the lovely review Paul. We're glad to hear you were happy with the service and outcome, and wishing you all the best in the future. We will pass your comments along to the team.

Was this review helpful?

Neil

September 20, 2017

Report to admin

Collected on:

Neil

Excellent claim resolution support - Paul Thomson and the team were very supportive and helped at every step of the way.

A representative from Digby Brown LLP responded to this review on 21 September, 2017:

Thanks for your lovely review Neil - we will pass your comments along to Paul.

Was this review helpful?

About this branch

Description

Digby Brown is Scotland's largest personal injury practice. From our seven offices in Glasgow, Edinburgh, Dundee, Aberdeen, Kirkcaldy, Inverness and Ayr, we cover the length and breadth of the country. Our expertise in personal injury, particularly in the fields of catastrophic head and spinal injury is widely acknowledged. Digby Brown is ranked Band 1 for Personal Injury in Scotland by Chambers Guide to the UK Legal Profession and Legal 500. Each year we use our experience and expertise to recover millions of pounds in compensation. Digby Brown has been at the forefront in providing access to justice for accident victims by pioneering 'no win, no fee' arrangements and by introducing legal expenses insurance and outlays funding schemes. In addition, the firm believes they are unique in Scotland by using specialist departments to cover the range of types of accidents, types of injury and location of accident, to offer our clients the very best possible resources to bolster their case.

Regulated by

Legal services

Personal areas of law

Clinical Negligence
- Cerebral Palsy Claims
- Clinical Negligence
- Fatal Medical Negligence Claims and Inquests
- Medical Negligence
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Passenger
- Children's Accident
- Children's Serious Injury
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motorbike Accident
- No Win No Fee
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip

Business areas of law

Charities
- Charities

Digby Brown LLP

Accreditations

Other locations

How Digby Brown LLP Compares

Value for money

Satisfied with
outcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Innes Laing went the extra mile for me

Reviews collected from

Tam

MIOARA

James

Paul

Neil

Digby Brown LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Request a callback

Book an appointment

Digby Brown LLP

Accreditations

Other locations

How Digby Brown LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Innes Laing went the extra mile for me

Reviews collected from

Tam

MIOARA

James

Paul

Neil

Digby Brown LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter