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20240625154101
Indy
Jake and Kay was amazing with us selling our 2 houses and dealing with our purchase also. Easy to get in contact with, very polite and kept us up to date throughout!
A representative from Pm Property Lawyers Limited responded to this review on 27 June, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Easy hassle free professional service
I am a first time buyer and I didn’t know the legal processes or the time scales expected. Jake was really attentive and explained things throughly for me to understand.
Was a really straight forward process for me and stress free because of the personal service i received. Highly recommend.
Lawyer named in this review: Jake Berriman
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First time buyer
Very confident in PM to start with. Onboarding process and platform was easy to use and updates started regularly. Then disappointing lack of contact from anyone regarding updates and simple tasks seemed to take weeks. Towards the end it all seemed to happen very quickly but there was a period of 2-3 months of no update.
Lawyer named in this review: Jake Berriman
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Moving to Gloucester
Fantastic experience,
Very happy with how easy the whole process was.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 04 February, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Excellent
Jake who was helping us buy our house and helping us along the way, was great couldn’t of asked for a better guy to do it for us,
We will be using pm property lawyers again and hopefully Jake will still be there
Thank you again Jake
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 24 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Very Good after a rocky start.
I can see how this firm is set up to move things between departments and work on a large scale with hundreds of clients.
Had I realised this at the start, I wouldn’t have used the firm because for very specific reasons Around a cancer diagnosis and a recent bereavement I needed my move much more quickly than usual.
Initially I found it difficult to get members of the team to understand why I wanted things moved as quickly as possible. It was difficult to make contact and emails were not answered.
And at one point when my paperwork was moved between internal teams, it sat on someone’s desk for 10 days.
I seriously considered cutting my losses and going to another solicitors.
However, in the end, the second team were very helpful and supportive. The solicitor was very kind at the end of the process and to be fair I believe we still got it in much more quickly than would normally be possible.
And my radiotherapy is a couple of weeks off.
Overall if you want to standard move done quickly efficiently and value for money then this would be the right for you. But if you need something more bespoke, I think I would recommend local solicitors.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 21 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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All worked out in the end.
Initially I thought I’d made a mistake, but once up and running I couldn’t fault the work of Jake and his team.
Before being assigned to a dedicated contact things seemed bad, communication was initially poor and receiving updates slow. Making contact with someone was next to impossible and responses to messages took days to be returned.
Once allocated to Jake’s caseload however this all changed and besides delays caused by other parties the service was excellent, I felt like a had Jake on speed dial but nothing was too much trouble.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 21 January, 2025
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Mr
It is great to work with PM Lawyers, took little bit longer than expected but worked professionally, accurate, I very happy.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 20 January, 2025
Thank you for your positive review. I will pass the feedback onto the team
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Professional, helpful & great perseverance!
Jake was extremely supportive in our house purchase - the seller’s solicitor was very difficult to deal with but Jake push through to the end and helped us to complete before Christmas. As first time buyers, we were apprehensive about the process but Jake put our minds at ease by explaining everything clearly and being honest if there was any hold ups. Easy to contact, sometimes a little wait on the phone but understandably he is busy with many cases at one time so we didn’t mind waiting. Originally we were meant to have Ambia Khatun, so glad we didn’t as Jake was 5 star. Thank you Jake for putting up with us!!
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 20 December, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Mortgage
Very professional kept me up to date Very polite
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 12 December, 2024
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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The solicitors were the least helpful, never responded to emails.
The solicitors claimed to not relieved documents and details when they had. I caught them out lying due to being CC'd into emails. They would ignore calls and emails for days, and one solicitor even joked with me how bad the firm was. My solicitors made the house purchase experience even more stressful than it already was. I would never recommend this firm.
Lawyer named in this review: Jake Berriman
A representative from Pm Property Lawyers Limited responded to this review on 05 December, 2024
We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.
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