Peter
Collected on:
Mr
I have been attempting to complete two straightforward wills with these people for 2 years. They refuse to take calls, never return calls, and a formal letter of complaint was brushed off as irrelevant.
Spoke to someone at the Worcester office two weeks ago as nobody in Droitwich would respond. Still nothing, so phoned her again. Her response - 'well I emailed them - I work in Worcester so it's nothing to do with me'.
Hey ho - a letter to the Legal Ombudsman I think!
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