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How Bank Solicitors Limited Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Bank Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bank Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 3%
About Right 92%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bank Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Bank Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bank Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Bank Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Bank Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    103
  • Very Good

    6
  • Average

    1
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Amie and Mark

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Amie and Mark

February 04, 2025

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Collected on:

House purchase

We have just competed on our property and have been more than pleased with the service we received from Hayley.
Unfortunately, the purchase was not straightforward however Hayley was very helpful and communicated quickly at every stage of the process, we are grateful for all of her advice along the way to get the purchase over the line.

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Kerry Lewis

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Kerry Lewis

January 28, 2025

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Collected on:

Excellent service

Hayley was excellent at helping us with both the sale of our home and purchase of our new one, in an extremely tight timeframe, communication was fantastic, advice was second-to-none and although we hit barriers with another party involved, Hayley was the utmost professional and calm and supportive person, she made the move far less stressful than it could have been. I would definitely seek Hayley’s support if I needed it in the future and I’d definitely recommend to anyone looking to move.

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Jennifer Lammas

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Jennifer Lammas

January 23, 2025

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Collected on:

Sale of house

I dealt with Hayley at the Bromsgrove branch of Bank solicitors and would certainly have no hesitation in using her again or recommending her to anyone else.

I found her to be friendly and approachable, she was available to talk to for updates on progress and would return emails or phone calls promptly.

Costs and processes involved in selling my house were clearly explained to me from the start, I am very grateful for her help.

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Kay Williamson

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Residential Conveyancing

Kay Williamson

January 13, 2025

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Collected on:

Top marks to Bank Solicitors

I would like to thank Bank Solicitors, in particular Alyssa Hill, for assisting my Solicitor, Hayley Tenney.

Alyssa was the first person I spoke to when I rang for a quote. She was very professional and responded by email the same day with a quote.

I met her several times when dropping off documents and she was always very polite.

On completion day, Hayley was away but she had left instructions with Alyssa so that the sale could go through in her absence, which it did.


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Kay Williamson

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Residential Conveyancing

Kay Williamson

January 13, 2025

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Collected on:

Top marks to Bank Solicitors

I would like to thank Bank Solicitors, in particular Hayley Tenney, for all her hard work in progressing my house sale through to completion.

Being local to me I was able to meet Hayley and return documents to the office instead of posting them.

She always returned my calls and gave invaluable advice. She was very proactive and has an amazing work ethic.

She is the best conveyancing Solicitor I have had act for me and I cannot recommend her highly enough.

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Jacky hall

Matter Type:

Disputed Probate

Jacky hall

November 18, 2024

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Collected on:

Excellent service and advice

We used hayley to resolve a 11 year beneficary problem and we can honestly we are so glad we did. She was completely proffessional and extremely approachable. She explained everything in a way that we all understood. We all felt comfortable contacting her when we needed to. I feel that she really cares about what she does. She resolved our problem in a matter of weeks.
Thank you so much from all of us.

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Will and Emily Jones

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Residential Conveyancing

Will and Emily Jones

November 15, 2024

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Collected on:

House Sale and Purchase

Alyssa helped us with the sale of our house and onward purchase and has been brilliant throughout. We received prompt service and clear communication from her and would recommend her to anyone.

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Will and Emily Jones

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Residential Conveyancing

Will and Emily Jones

November 15, 2024

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Collected on:

House Sale and Purchase

Hayley has acted for us on the sale of our house and onward purchase. She has been brilliant throughout. As with most transactions, there have been some changes as things progressed, and Hayley handled everything professionally and promptly. She explained everything to us and was easy to reach and proactive in keeping us updated. We felt in very safe hands throughout and will use her for all our legal needs going forward.

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Ruth Portman

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Boundary Disputes

Ruth Portman

November 13, 2024

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Collected on:

Legal advice required regarding land.

I needed a few questions answered and Hayley tackled each in a concise considerate way with a clear indication of fees applicable moving forward.

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Rita Best

Verified review

This review has been left by a verified client who used Bank Solicitors Limited.

Matter Type:

Residential Conveyancing

Rita Best

November 12, 2024

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Collected on:

House purchase

Hayley made the process pleasant and pain free. She kept us up to date with every step and was knowledgeable about each step.

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Reviews collected from

stephen

stephen

October 31, 2024

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Collected on:

stephen

Excellent service

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Andrea

Matter Type:

Family law

Andrea

October 26, 2023

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Collected on:

Andrea

Very informative and supplied me with correct information to help get me the outcome I wanted.

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Christine

Matter Type:

Wills

Christine

October 16, 2023

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Collected on:

Christine

The process of my requirements were made clear with a follow up email outlining the same made it easy for me to absorb.
Thank you

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Vishwas

Matter Type:

Family law

Vishwas

September 22, 2023

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Collected on:

Vishwas

I have had very good experience with Bank Solicitors in the one meeting I have had so far.
The frontline staff are pleasant and welcoming. The senior Partner Stephen is very warm and approachable. He is very patient with your Queries and very generous with his time.
I have dealt with other Solicitors before and sometimes have been left disillusioned But Banks and Stephen have restored my faith in the legal profession!

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Bank Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

Specialist divorce, family law and property solicitors practice with offices in Redditch & Bromsgrove. Centrally located in the Midlands Serving clients locally in Worcestershire, Warwickshire, Birmingham and the whole UK. We pride ourselves on being able to alleviate stress that often comes with family breakdown or property transactions. Our Expertise: Family Law Contact Arrangements Divorce High Net Worth and Complex Divorces Child Arrangements Wills and Probate Estate Planning Employment Law Conveyancing Commercial Property Largest family law team in North Worcestershire. Our Award Winning, experienced team can offer sound and impartial advice and guidance. Contact us to arrange a FREE consultation 01527 892949. We offer: Affordable fee payment plans Fixed fees and up front costs arrangements Empathy, clarity and strength We are members of Resolution and encourage the resolution of family disputes to be based on mutual accord and respect. We are also members of the Conveyancing Quality Scheme (CQS) which means our quality service is recognised by The Law Society. Ranked by Chambers and Partners in their 2025 Guide to best UK Law Firms Family / Matrimonial West Midlands Category Ranked by Legal 500 as a 'Firm to Watch' in the Family Law West Midlands category. Our Award Winning, experienced team can offer sound and impartial advice and guidance. Contact us to arrange a FREE consultation 01527 314949.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Annulment
    • Change of name
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Welfare & Benefits
    • Mental Health - Court of protection
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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