This review is for a different branch.
I cannot recommend Mark highly enough for his exceptional support and guidance throughout our house purchase. From start to finish, he was a pillar of professionalism, integrity, and unwavering dedication, making a particularly stressful process much more manageable. Our transaction was far from straightforward—the seller repeatedly played games and delayed progress, but Mark was always one step ahead. He meticulously addressed all the issues flagged in the Level 3 Surveyor report, ensuring nothing was overlooked. He tirelessly chased the seller's solicitor, leaving no stone unturned to protect our interests. Mark’s accessibility and responsiveness were second to none. My partner and I spent around 10 hours on phone calls with him spread throughout the entire purchase, during which he patiently addressed our concerns, offered clear advice, and reassured us every step of the way. His emails were equally prompt, often responded to almost immediately, which is rare in any profession, let alone one as demanding as his. What truly sets Mark apart is his approachable nature. Speaking with him feels like talking to a trusted family friend, yet he always maintains the highest level of professionalism. His respect for his clients is second to none, and his dedication to ensuring their satisfaction is truly exceptional. You are exceptional, Mark, and we are so grateful for everything you have done for us. Keep doing what you’re doing, lad—you’ve absolutely set the standard for what a solicitor should be!
