James
Collected on:
Just Awful
Just referred my complaint about LD to the Legal Ombudsman. Instructed them in March 2022 via our LV legal cover insurance. Case has just concluded in September 2023 and unfavourably for us. Not quibbling the outcome but boy am I quibbling how LD have strung this matter out simply heightening our stress and anxiety. The last 18 months or so of our lives have been spent micro-managing LD to do their job. Plus when the Case Handler rang my husband to inform him that the company we were pursuing for compensation had put themselves into liquidatin hence no chance of us recouping our £10k losses, the Case Handler ended the call saying: ''Have a lovely day''. I kid you not. LD= Soul Destroying.
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