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How Bond Turner Limited Compares

Value for money

!

Limited data.

This firm - 90%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Bond Turner Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bond Turner Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bond Turner Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Bond Turner Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bond Turner Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Bond Turner Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Bond Turner Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    610
  • Very Good

    25
  • Average

    6
  • Poor

    5
  • Awful

    74

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
AHY TV

AHY TV

September 17, 2024

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Bad impression

Firstly where to I start I don’t know, don’t have much knowledge about how the law works, I’m the witness for one of their Clint, they took witness information from me over the phone, also they said if any need for attented to the court, can I do it? I said yes because that incident happened in front me. That phone conversation was long time ago, finally the court hearing is 06/09/2024 on Friday at 10am, they told me transport will be provided also any lose of earning I’ll have to submitted on court hearing day, I was like ok, it was London to Manchester return job, I even told them can they pick me up from my sons school at 9am that lady said, it has to be earlier then that because of traffic and you will have to talk with their Clint representative, I said ok, in my mind if my wife can’t take my son to school then will skip on this day, because I have 2 other toddler at home.
Now I have been waiting since 8am from morning no one came to pick up, I was calling their landline and WhatsApp, suddenly one text came on my WhatsApp which is they settled the case one day before, now the question is if they have WhatsApp connection with the Clint or witnessed why they didn’t let them know?!!! You don’t have to attend. I called them over the phone they were trying to established so much things like they were doing hearing court over the phone, before I even said the compensation word they said we are sorry we can’t pay the compensation. Imagine law farm like this, where is the professionalism. And they asking so much tax return XYZ, over the phone for not to pay the compensation. I don’t understand all of this Law and XYZ if I knew then I would hire you as an employee and I would be boss for my own Law farm, but employees like you i wouldn’t hire because you are disgraceful for any law farms. People have planned so much things on the latter it says whole one day, before the weekend I would clear much of my other works that I didn’t booked it for your court hearing. It’s shame that you treat Clint and their witnesses like the way your farm wanted. I hope your farm pay back badly, even if you become a bankrupt. I have 3 children. I will tell them never ever work or become solicitors or lawyers. Because too much story you will have to make up. And it’s not healthy for human life for few thousands,
And my compensation it’s not made up story like your protocol book. It’s 100% Crystal.
clear.
Note: watch they may came up with return reviews, smiler story but it will be according to their protocol. And they attachment with email like please email or call us for further discussion. Discussion has been done and you fail to do so.
Few evidence. Shame shame shame #BondTurner law firm
Also I’m not so good at my English grammar while writing.

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sean

sean

September 15, 2024

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Negligence claim

Helen Neville handled this claim with great professionalism and kindness. Helen kept us updated throughout the process and was extremely helpful, prompt and reliable. All the staff involved we so friendly and approachable and nothing was to much trouble when we needed guidance. We would have no hesitation in recommending Helen and her team to others in similar situations.

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AHY

AHY

September 06, 2024

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Lie, change the topic on the spot

Firstly where to I start I don’t know, don’t have much knowledge about how the law works, I’m the witness for one of their Clint, they took witness information from me over the phone, also they said if any need for attented to the court, can I do it? I said yes because that incident happened in front me. That phone conversation was long time ago, finally the court hearing is 06/09/2024 on Friday at 10am, they told me transport will be provided also any lose of earning I’ll have to submitted on court hearing day, I was like ok, it was London to Manchester return job, I even told them can they pick me up from my sons school at 9am that lady said, it has to be earlier then that because of traffic and you will have to talk with their Clint representative, I said ok, in my mind if my wife can’t take my son to school then will skip on this day, because I have 2 other toddler at home.
Now I have been waiting since 8am from morning no one came to pick up, I was calling their landline and WhatsApp, suddenly one text came on my WhatsApp which is they settled the case one day before, now the question is if they have WhatsApp connection with the Clint or witnessed why they didn’t let them know?!!! You don’t have to attend. I called them over the phone they were trying to established so much things like they were doing hearing court over the phone, before I even said the compensation word they said we are sorry we can’t pay the compensation. Imagine law farm like this, where is the professionalism. And they asking so much tax return XYZ, over the phone for not to pay the compensation. I don’t understand all of this Law and XYZ if I knew then I would hire you as an employee and I would be boss for my own Law farm, but employees like you i wouldn’t hire because you are disgraceful for any law farms. People have planned so much things on the latter it says whole one day, before the weekend I would clear much of my other works that I didn’t booked it for your court hearing. It’s shame that you treat Clint and their witnesses like the way your farm wanted. I hope your farm pay back badly, even if you become a bankrupt. I have 3 children. I will tell them never ever work or become solicitors or lawyers. Because too much story you will have to make up. And it’s not healthy for human life for few thousands,
And my compensation it’s not made up story like your protocol book. It’s 100% Crystal.
clear.
Note: watch they may came up with return reviews, smiler story but it will be according to their protocol. And they attachment with email like please email or call us for further discussion. Discussion has been done and you fail to do so.
Few evidence. Shame shame shame #BondTurner law firm
Also I’m not so good at my English grammar while writing.

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Clare

Clare

February 22, 2024

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Excellent service of clinical Negligence claim

Helen Neville has been excellent from the start to end of my recent case. I am very grateful for her taking the time to speak with me, educate and advise me. She has been supportive when I have needed encouragement and remained professional throughout. I went through a bad medical experience and working with Helen on this case has helped me work through my personal issues. I am grateful for your empathy and kindness.

I would also like to thank Ying Tang (Paralegal) who has been very patient with me, particularly when I was upset. She too has been professional and respectful throughout.

Both, have been friendly and work collaboratively together and make an excellent team. I was kept up to date regularly and they were always very responsive to calls and emails.

Thank you

Clare

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nick

nick

February 08, 2024

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Bond Turner


Helen Neville from Bond Turner was brilliant..she handled my claim professionally and was very helpfull all the way through my case which took quite a while to be settled..overall i was delighted with the outcome and with Bond Turner aswell..

Date of experience: 08 February 2024

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John

John

December 05, 2023

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Vw claim

Vw emissions claim expected a larger amount of cash than actually received. Bond turner took a vast majority of the claim and paid me a very small few hundred. Very disappointed.

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Bud

Bud

October 05, 2023

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Collected on:

VW Claim

Pocketed approx 75% of my VW payout, avoid is my advice. At least Turpin had the decency to wear a mask.

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Mark

Mark

September 13, 2023

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Collected on:

Use a professional outfit

3000 pounds I was told I could be offered for compensation, then advised take the settlement as it best deal I could get at 1000 pounds then proceed to offer me only 203 pounds. avoid this crook firm

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Laurence

Laurence

August 11, 2023

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Collected on:

Emissions claim representation and results

Very poor result for me and very good for Bond Tuner, perhaps unsurprisingly, as they are the law professionals here, very slippery fish to deal. I do have some compensation which I probably would not have achieved on my own but with another company I would probably achieved a better result.

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Adeel

Adeel

July 27, 2023

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Collected on:

Dont know what to do

been over 6 months with them but only got calls from them to provide my personal banking details or i would have to pay bond turner over 15K pounds. Good luck calling them. never been able to speak with my case handler, no updates whatsoever. Just waist of time. worst decision to go with them. Avoid them and go with someone local firm. better

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Reviews collected from

Louise

Louise

October 29, 2024

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Louise

Would highly recommend working with them

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darcey

darcey

October 24, 2024

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darcey

Amazing help and support from Kieron Jones and Colin.
I have had an ongoing case for a while(no fault of bond turner) and Kieron has been really great with keeping in touch and letting me know what was happening. As a young girl I wasn’t too sure of what to do after I had been involved in a car accident and Bond Turner have been fantastic, they have helped every step of the way. The after math of the accident was all dealt with very efficiently and quickly. Kieron has always been really helpful and always happy to help with any questions, they were answered instantly whether I spoke to Kieron via email or phone call.
On the court day I was helped by Colin (sorry not sure of second name) I was really nervous and Colin was very reassuring and really calmed my nerves within the first 5 minuets of meeting him. He dealt with everything great on the day and I was very confident going in and had very positive results :) Also thank you to Dave who drove us there and back he was very kind and again did what he could to calm the nerves.
Thanks again!

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Jodie

Jodie

October 22, 2024

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Jodie

Ashley was very helpful, himself & his company have gone above & beyond

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Dave

Dave

October 21, 2024

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Dave

Concerning, diligent and helpful in every way.

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Lynnette

Lynnette

October 11, 2024

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Lynnette

From start to finish amazing. Everything was handled in such a professional manner and everyone I spoke to were just so understanding of the situation but also my thoughts and feelings, they are so compassionate and the support they gave throughout the entire case was above and beyond.
Just absolutely amazing and i will keep recommending bond turner solicitors to anyone and everyone. Amazing, amazing, amazing and I am beyond thankful for all their help resolving my cases against Adra housing association

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Bond Turner Limited are accredited by

accreditation

About this branch

Description

We are a niche, multi-disciplinary law firm specialising in Complex Claims, Professional and Clinical Negligence, Personal Injury, Defamation, Libel & Privacy, Historic sexual, physical & psychiatric abuse, Credit Hire, Road Traffic Accidents and Data Protection Breaches. Unlike many other law firms, we provide access to internal and external support services to our clients to ensure they receive access to justice and the rehabilitation they need to make a full recovery. This includes; Interpreters, Accident locus experts, Barristers, Doctors, Access to A&E providers, Post-accident assistance, physiotherapy, and accountancy services.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel rights
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Car Accident
    • Car Passenger
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Fall From Height
    • Fatal Accident
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Personal Injury Law
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Surveyors
    • Tax consultants
    • Valuers
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