This review is for a different branch.
Spoke to Finn Gledhill as I had been referred to them as being open and able to assist in the completion of an ID1 Form, a relatively straight forward task. Called every day, most days the phone was ignored. On the days that it was answered I spoke with a really unhelpful woman.
Taking into account that we are in lockdown, I was asked to travel into the office to provide a completed form, for the solicitor to then sign it off. I asked if the form could be printed by the solicitor, which was a no. I asked if the appointment would be at 5pm as myself and partner worked and needed to travel 45 mins to get to the office, which was a no. I asked if the form could be completed remotely via Skype or Zoom (as this is been legally approved due to lockdown) and that also was a no.
When I asked if they would do anything to be helpful I was literally laughed at and she put the phone down.
I wouldn’t trust a company to deal with legal matter who behave in this way. Avoid - there are many more firms in Halifax who offer a professional service.