Elliott James Legal Ltd

This review is for a different branch.

My first house buying experience was amazing and simply enhanced by the professionalism and support from Micheal. I was wowed. He was quick to respond to my emails and calls. Efficient in chasing up paperwork and getting documents approved. He gave me time to explain the documentation and the process. The rates were incredibly reasonable and everything ran very smoothly. I have recommended Micheal and his team to my friends and family.

This review is for a different branch.

Excellent service from start to finish. The whole process ran efficiently and smoothly. I was pleased with the communication throughout my house sale. I would highly recommend Elliot James Legal for their professionalism and care.

This review is for a different branch.

Unfortunately this solicitors caused me more stress nearly costing me the house I was buying. I had to change from the first solicitor as they missed an important document that had been sent which caused extreme upset for the people I was buying off as I was being told one thing and them another. They then threatened to pull out of me buying their house. I was then given a more senior solicitor who was OK until the day of completion where something else more important came up so she was not around for my completion. Eventually I was contacted by the estate
Agents last chance to go and get the keys as everything was done and they couldn't get hold of my legal team at elliot james. I went to get the keys and just as I was handed them my solicitor rang me and scolded me for getting the keys without telling her like I was a naughty child. I have emailed a complaint about this but have had no response. Since buying the house I have found post after sales paperwork still pending and have been contacted by the sellers to say what is not being done on several occasions. When I ask questions I get it back in big bold writing via email like I cannot see or read. Would never use this firm again appalling service. I wish I had never met the first solicitor as they have caused me and my family and the sellers and their family who have had bereavements nothing but additional stress.